PAYG account
T M Smith
I have just been informed that freeuk support have flagged up my payg
account with them for cancellation.
This is said to be because of lack of use.
Now it is true that I have not used the payg account since I went on
to broadband more than 3 years ago.
However I have continuously used that address on broadband which makes
me wonder if the accounts are separate ie freeuk payg and freeuk
broadband.
If they are separate account do I presume correctly the closure of the
payg account will not affect my mail through broadband.
TIA
Malcolm Smith
--
T M Smith
Using an Iyonix and RISC OS 5.13 in the North Riding of Yorkshire
Chris Hughes
T M Smith <thomas....@ntlworld.com> wrote:
> Can anyone allay my fears on this point.
> I have just been informed that freeuk support have flagged up my payg
> account with them for cancellation.
> This is said to be because of lack of use.
> Now it is true that I have not used the payg account since I went on
> to broadband more than 3 years ago.
> However I have continuously used that address on broadband which makes
> me wonder if the accounts are separate ie freeuk payg and freeuk
> broadband.
> If they are separate account do I presume correctly the closure of the
> payg account will not affect my mail through broadband.
You have posted from an NTL (Virgin Media) account.
Who provides your broadband Virgin or FreeUK?
Do you have a separate email address only used with the Payg account
to the one with your freeUk broadband account?
These accounts my not be linked and thus they my think you are not
using the payg email address anymore. Using it via your broadband does
not mean it active as far as they are concerned.
Talk to FreeUK, via Phone is the best way.
--
Chris Hughes
Steve Fryatt
> Can anyone allay my fears on this point. I have just been informed that
> freeuk support have flagged up my payg account with them for cancellation.
> This is said to be because of lack of use. Now it is true that I have not
> used the payg account since I went on to broadband more than 3 years ago.
> However I have continuously used that address on broadband which makes me
> wonder if the accounts are separate ie freeuk payg and freeuk broadband.
> If they are separate account do I presume correctly the closure of the
> payg account will not affect my mail through broadband.
You seem to be posting through a Virgin account: are you saying that you
also have FreeUK ADSL Broadband?
If you have Free UK Broadband (ie. you pay them each month, and use their
service via ADSL), then I'd imagine that your email address is safe.
However, if what you mean by "use" is that you connect via Virgin (NTL) and
then download your email from FreeUK's POP server over that connection, then
the account is probably at risk. FreeUK view "use" in the sense of dialling
in to their 0845 numbers via a modem, not using their mailservers over
someone else's connection, because that's how they make their money from
PAYG dialup.
You could, of course, just dial in to the FreeUK number with your modem
every once in a while.
--
Steve Fryatt - Leeds, England
Martin Wynn
T M Smith <thomas....@ntlworld.com> wrote:
> Can anyone allay my fears on this point.
> I have just been informed that freeuk support have flagged up my payg
> account with them for cancellation.
> This is said to be because of lack of use.
> Now it is true that I have not used the payg account since I went on
> to broadband more than 3 years ago.
> However I have continuously used that address on broadband which makes
> me wonder if the accounts are separate ie freeuk payg and freeuk
> broadband.
> If they are separate account do I presume correctly the closure of the
> payg account will not affect my mail through broadband.
>
> TIA
> Malcolm Smith
If you have webmail access to the freeuk account sometimes all it
takes is just to login every couple of months and that keeps it going.
Martin.
--
Martin Wynn, Newport, Shropshire.
A. HTML.
Q. What are the two most annoying things about emails?
Chris Evans
<URL:mailto:m.w...@SPAMYENOTblueyonder.co.uk> wrote:
> In message <c06340aa50.Broadband@thomas/smith57.ntlworld.com>
> T M Smith <thomas....@ntlworld.com> wrote:
>
> > Can anyone allay my fears on this point.
> > I have just been informed that freeuk support have flagged up my payg
> > account with them for cancellation.
> > This is said to be because of lack of use.
> > Now it is true that I have not used the payg account since I went on
> > to broadband more than 3 years ago.
> > However I have continuously used that address on broadband which makes
> > me wonder if the accounts are separate ie freeuk payg and freeuk
> > broadband.
> > If they are separate account do I presume correctly the closure of the
> > payg account will not affect my mail through broadband.
> >
> > TIA
> > Malcolm Smith
>
> If you have webmail access to the freeuk account sometimes all it
> takes is just to login every couple of months and that keeps it going.
Someone told me recently that freeuk now offer to keep old email addresses
working without having to dial in every so often for an annual fee of �12.
Chris Evans
--
CJE Micro's / 4D 'RISC OS Specialists'
Telephone: 01903 523222 Fax: 01903 523679
ch...@cjemicros.co.uk http://www.cjemicros.co.uk/
78 Brighton Road, Worthing, West Sussex, BN11 2EN
The most beautiful thing anyone can wear, is a smile!
Bryn Evans
> In article <5d7f55a...@mw004f6960.blueyonder.co.uk>, Martin Wynn
> <URL:mailto:m.w...@SPAMYENOTblueyonder.co.uk> wrote:
>> In message <c06340aa50.Broadband@thomas/smith57.ntlworld.com>
>> T M Smith <thomas....@ntlworld.com> wrote:
>>
>>> Can anyone allay my fears on this point.
>>> I have just been informed that freeuk support have flagged up my payg
>>> account with them for cancellation.
>>> This is said to be because of lack of use.
>>> Now it is true that I have not used the payg account since I went on
>>> to broadband more than 3 years ago.
>>> However I have continuously used that address on broadband which makes
>>> me wonder if the accounts are separate ie freeuk payg and freeuk
>>> broadband.
>>> If they are separate account do I presume correctly the closure of the
>>> payg account will not affect my mail through broadband.
>>>
>>> TIA
>>> Malcolm Smith
>>
>> If you have webmail access to the freeuk account sometimes all it
>> takes is just to login every couple of months and that keeps it going.
> Someone told me recently that freeuk now offer to keep old email addresses
> working without having to dial in every so often for an annual fee of �12.
DialUp the 0845 number every other month, stay on line for 1 minute
and that will keep them happy (and slovent)and preserve your address
even if there is no traffic going through.
--
|)����[
|)ryn [vans mail to - Bryn...@bryork.freeuk.com
JTM
Martin Wynn <m.w...@SPAMYENOTblueyonder.co.uk> wrote:
> In message <c06340aa50.Broadband@thomas/smith57.ntlworld.com>
> T M Smith <thomas....@ntlworld.com> wrote:
> > Can anyone allay my fears on this point.
> > I have just been informed that freeuk support have flagged up my payg
> > account with them for cancellation.
> > This is said to be because of lack of use.
> > Now it is true that I have not used the payg account since I went on
> > to broadband more than 3 years ago.
> > However I have continuously used that address on broadband which makes
> > me wonder if the accounts are separate ie freeuk payg and freeuk
> > broadband.
> > If they are separate account do I presume correctly the closure of the
> > payg account will not affect my mail through broadband.
> >
> > TIA
> > Malcolm Smith
> If you have webmail access to the freeuk account sometimes all it
> takes is just to login every couple of months and that keeps it going.
> Martin.
I've had two pop3 free.fr accounts for about 15+ years and three cwgsy.net
accounts for 10+ years. !AntiSpam downloads all my emails from those
accounts daily and I use webmail a few times a year to check the spam boxes
on them.
Every couple of years I get a message about non-usage of the Guernsey
accounts but these seem to be auto generated and iclude a fewwords to the
effect that its OK to just use webmail occasionally to keep them active.
But I did lose my Spanish email account very quickly!
John
--
John Mulrooney
NOTE Email address IS correct but might not be checked for a while.
Health is not valued until sickness comes
T M Smith
Chris Hughes <ne...@noonehere.co.uk> wrote:
[snip]
>>
>> If they are separate account do I presume correctly the closure of the
>> payg account will not affect my mail through broadband.
>
> You have posted from an NTL (Virgin Media) account.
If I still remember correctly Virgin insists on handling outgoing
mail. A lot of my incoming mail is Freeuk
>
> Who provides your broadband Virgin or FreeUK?
Virgin
>
> Do you have a separate email address only used with the Payg account
> to the one with your freeUk broadband account?
Not that I am aware, thats why I am somewhat confused
>
> These accounts my not be linked and thus they my think you are not
> using the payg email address anymore. Using it via your broadband does
> not mean it active as far as they are concerned.
>
> Talk to FreeUK, via Phone is the best way.
I have tried but was left completely confused other than it was
definitely being cut later this month
Malcolm
T M Smith
Steve Fryatt <ne...@stevefryatt.org.uk> wrote:
[snip]
>
> You seem to be posting through a Virgin account: are you saying that you
> also have FreeUK ADSL Broadband?
No, just the Virgin broadband.
>
> If you have Free UK Broadband (ie. you pay them each month, and use their
> service via ADSL), then I'd imagine that your email address is safe.
See above
>
> However, if what you mean by "use" is that you connect via Virgin (NTL) and
> then download your email from FreeUK's POP server over that connection, then
> the account is probably at risk. FreeUK view "use" in the sense of dialling
> in to their 0845 numbers via a modem, not using their mailservers over
> someone else's connection, because that's how they make their money from
> PAYG dialup.
Yes they will only let the connection stay live if I pay them, they
say.
>
> You could, of course, just dial in to the FreeUK number with your modem
> every once in a while.
I have been told this will not save the account
Malcolm
T M Smith
Bryn Evans <d...@a.invalid> wrote:
[snip]
>>>
>
>> Someone told me recently that freeuk now offer to keep old email addresses
>> working without having to dial in every so often for an annual fee of �12.
>
> DialUp the 0845 number every other month, stay on line for 1 minute
> and that will keep them happy (and slovent)and preserve your address
> even if there is no traffic going through.
>
See earlier replies.
Malcolm
T M Smith
Chris Evans <ch...@cjemicros.co.uk> wrote:
[snip]
>
> Someone told me recently that freeuk now offer to keep old email addresses
> working without having to dial in every so often for an annual fee of �12.
>
>
> Chris Evans
>
Chris, that rings a bell. �12 was mentioned but I thought that was a
monthly payment.
T M Smith
Martin Wynn <m.w...@SPAMYENOTblueyonder.co.uk> wrote:
> In message <c06340aa50.Broadband@thomas/smith57.ntlworld.com>
> T M Smith <thomas....@ntlworld.com> wrote:
>
>> Can anyone allay my fears on this point.
>> I have just been informed that freeuk support have flagged up my payg
>> account with them for cancellation.
>> This is said to be because of lack of use.
>> Now it is true that I have not used the payg account since I went on
>> to broadband more than 3 years ago.
>> However I have continuously used that address on broadband which makes
>> me wonder if the accounts are separate ie freeuk payg and freeuk
>> broadband.
>> If they are separate account do I presume correctly the closure of the
>> payg account will not affect my mail through broadband.
>>
>> TIA
>> Malcolm Smith
>
> If you have webmail access to the freeuk account sometimes all it
> takes is just to login every couple of months and that keeps it going.
>
> Martin.
No, no webmail
John Sandford
T M Smith <thomas....@ntlworld.com> wrote:
[snip]
>> You have posted from an NTL (Virgin Media) account.
> If I still remember correctly Virgin insists on handling outgoing
> mail. A lot of my incoming mail is Freeuk
Virgin does not care whose smtp server you use, You can use any other
smtp server that allows a connection via another ISP.
[snip]
>
> Malcolm
>>
John
--
John Sandford West Herts UK
Hemel Hempstead RISC OS User Group email info @ hhrug.org
Chris Hughes
John Sandford <fornew...@ntlworld.com> wrote:
> In message <1914bdaa50.Broadband@thomas/smith57.ntlworld.com>
> T M Smith <thomas....@ntlworld.com> wrote:
> [snip]
>>> You have posted from an NTL (Virgin Media) account.
>> If I still remember correctly Virgin insists on handling outgoing
>> mail. A lot of my incoming mail is Freeuk
> Virgin does not care whose smtp server you use, You can use any other
> smtp server that allows a connection via another ISP.
with the proper login credentials of course for security
--
Chris Hughes
Chris Hughes
T M Smith <thomas....@ntlworld.com> wrote:
> In message <5a6d52aa...@o2.co.uk>
> Chris Hughes <ne...@noonehere.co.uk> wrote:
> [snip]
>>>
>>> If they are separate account do I presume correctly the closure of the
>>> payg account will not affect my mail through broadband.
>>
>> You have posted from an NTL (Virgin Media) account.
> If I still remember correctly Virgin insists on handling outgoing
> mail. A lot of my incoming mail is Freeuk
Thats not a real problem and fairly normal anyway. You can send via
Virgin but use your freeuk email address as the from one so reply come
that.
>>
>> Who provides your broadband Virgin or FreeUK?
> Virgin
OK thats clears that confusion up.
>> Do you have a separate email address only used with the Payg account
>> to the one with your freeUk broadband account?
> Not that I am aware, thats why I am somewhat confused
OK you don't have freeuk broadband account then just payg. Since your
broadband connection is via Virgin (NTL).
>> These accounts my not be linked and thus they my think you are not
>> using the payg email address anymore. Using it via your broadband does
>> not mean it active as far as they are concerned.
>>
>> Talk to FreeUK, via Phone is the best way.
> I have tried but was left completely confused other than it was
> definitely being cut later this month
As Chris Evans has said you might have to pay a fee to keep your
freeuk addresses active (look it as a service charge for using there
servers).
From the FreeUK website:
10. Termination
10.1 FreeUK reserve the right to terminate your account without notice
if you do not connect to the Internet using your FreeUK dial up
service at least once in each period of 60 days. If you are no longer
using the dial-up facility but still wish to keep the associated email
address, you can convert the account into a email-only account by
paying a fee of �14.99 (inc VAT) per annum. The dial-up facility on
this account will still work if needed, but there will no longer be
any obligation on your part to use it in order to keep the account
open, provided the annual fee is paid. Such an account will still be
bound by the same terms and conditions as the original free account
except where explicitly stated otherwise.
--
Chris Hughes
John Sandford
T M Smith <thomas....@ntlworld.com> wrote:
[snip]
>>
>> However, if what you mean by "use" is that you connect via Virgin (NTL) and
>> then download your email from FreeUK's POP server over that connection, then
>> the account is probably at risk. FreeUK view "use" in the sense of dialling
>> in to their 0845 numbers via a modem, not using their mailservers over
>> someone else's connection, because that's how they make their money from
>> PAYG dialup.
> Yes they will only let the connection stay live if I pay them, they
> say.
Do you really need this address as you can have up 15 email addresses
with your virgin account.
another option is to setup your own domain and have unique email
addresses,which is pretty well permanent and can be done for around 12
pounds a year or less.
Steve Fryatt
> In message <mpro.krj12k01...@stevefryatt.org.uk>
> Steve Fryatt <ne...@stevefryatt.org.uk> wrote:
>
> > However, if what you mean by "use" is that you connect via Virgin (NTL)
> > and then download your email from FreeUK's POP server over that
> > connection, then the account is probably at risk. FreeUK view "use" in
> > the sense of dialling in to their 0845 numbers via a modem, not using
> > their mailservers over someone else's connection, because that's how
> > they make their money from PAYG dialup.
> Yes they will only let the connection stay live if I pay them, they say.
That sounds pretty reasonable. The PAYG service is funded from the money
they take from the 0845 calls you make. If you don't make any, then you're
not actually paying FreeUK for the mailbox. I'm not surprised that they
want to close the account.
It looks as if you're either going to have to pay them, or move to another
email address.
> > You could, of course, just dial in to the FreeUK number with your modem
> > every once in a while.
> I have been told this will not save the account
Could you elaborate on that?
T M Smith
John Sandford <fornew...@ntlworld.com> wrote:
> In message <8d0dbfaa50.Broadband@thomas/smith57.ntlworld.com>
> T M Smith <thomas....@ntlworld.com> wrote:
>
>
> [snip]
>
>>>
>>> However, if what you mean by "use" is that you connect via Virgin (NTL) and
>>> then download your email from FreeUK's POP server over that connection, then
>>> the account is probably at risk. FreeUK view "use" in the sense of dialling
>>> in to their 0845 numbers via a modem, not using their mailservers over
>>> someone else's connection, because that's how they make their money from
>>> PAYG dialup.
>> Yes they will only let the connection stay live if I pay them, they
>> say.
> Do you really need this address as you can have up 15 email addresses
> with your virgin account.
No, only it easily springs to mind when required.
It was set up when I was having problems with I believe UKgateway and
this group recommended having more than one address
I latre changed to Virgin broadband and it tagged along
>
> another option is to setup your own domain and have unique email
> addresses,which is pretty well permanent and can be done for around 12
> pounds a year or less.
>
Not at this time I think. It sounds complicated
>
>
Malcolm
>>>
>
> John
T M Smith
Chris Hughes <ne...@noonehere.co.uk> wrote:
That is very useful info.
Should I pay the �15 or try and change all the freeUK addresses I
wonder.
I guess there is no easy way of knowing who has a particular address?
John Sandford
T M Smith <thomas....@ntlworld.com> wrote:
[snip]
>>
>> another option is to setup your own domain and have unique email
>> addresses,which is pretty well permanent and can be done for around 12
>> pounds a year or less.
>>
> Not at this time I think. It sounds complicated
>>
>>
> Malcolm
No its very easy, find a hosting company that supplies email servers
(I use netweaver.co.uk who have been excellent, there are lots of
others) open a webforwarding account (cheapest) or one with webspace,
use the hosting companies domain name system to choose a name
(probably stick to a .uk one) eg mine is thesandfords.me.uk, pay the
money by debit/credit card.
you then have your own email addresses ie
"variou...@thesandfords.me.uk" which you can use regardless of
which ISP your internet usage is with.
T M Smith
John Sandford <fornew...@ntlworld.com> wrote:
Thanks John,
That does not sound too complicated.
Malcolm
Steve Fryatt
> In message <aa1946a...@binit.thesandfords.me.uk>
> John Sandford <fornew...@ntlworld.com> wrote:
>
> > No its very easy, find a hosting company that supplies email servers (I
> > use netweaver.co.uk who have been excellent, there are lots of others)
> > open a webforwarding account (cheapest) or one with webspace, use the
> > hosting companies domain name system to choose a name (probably stick to
> > a .uk one) eg mine is thesandfords.me.uk, pay the money by debit/credit
> > card. you then have your own email addresses ie
> > "variou...@thesandfords.me.uk" which you can use regardless of which
> > ISP your internet usage is with.
>
> Thanks John, That does not sound too complicated.
It isn't. And, if you bite the bullet now, it's done for the future.
If you would like to support someone familiar to the Acorn market, you could
also try looking at http://www.purleyhosting.com/ (ie. Spellings). You can
get a domain and web/email forwarding from them without paying for hosting,
if you wish.
No connection; just a satisfied customer; etc...
One of the other useful things with your own domain is that, as long as you
make sure that you own it (ie. that the registrar that you get it via
doesn't register it in their name and not yours at Nominet), you can always
change provider in the future and take to domain with you with relatively
little hassle.
T M Smith
Steve Fryatt <ne...@stevefryatt.org.uk> wrote:
Thanks Steve - Support from the group is first class.
druck
> Can anyone allay my fears on this point.
> I have just been informed that freeuk support have flagged up my payg
> account with them for cancellation.
> This is said to be because of lack of use.
Yes I noticed my FreeUK mail box wasn't being fetched about 2 weeks ago,
sent them an email and they say its been disabled.
> Now it is true that I have not used the payg account since I went on
> to broadband more than 3 years ago.
Its 6 years after I last used dialup, and I really can't be bothered
digging up modems to keep it alive.
Coincidentally they have just introduced a £15 a year mail box only
charge, which is a joke. I only use the email address as a newsgroup
spam trap, which it is bad at as freeuk have absolutely no spam
filtering, ridiculous in this day and age.
> However I have continuously used that address on broadband which makes
> me wonder if the accounts are separate ie freeuk payg and freeuk
> broadband.
> If they are separate account do I presume correctly the closure of the
> payg account will not affect my mail through broadband.
They accounts are obviously not linked either by design or weren't
explicitly linked when you set up broadband. As you are still with then
they should sort it out though.
---druck
T M Smith
druck <ne...@druck.freeuk.com> wrote:
Thanks Dave, I too feel they must be separate though the person on the
phone is not positive.
I will let them do their worst since I have not undertaken damage
limitation.
Malcolm
T M Smith
T M Smith <thomas....@ntlworld.com> wrote:
Sorry - that should read I have undertaken damage limitation measures