ArmX6 freezes

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T M Smith

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Dec 21, 2021, 10:16:32 AM12/21/21
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A short while ago there was mail concerning freezing of the screen on I
believe the armX6.
I am suffering from the same problem which seems to occur when Hermes
tries to send mail.
Was a solution found for this problem?

Malcolm Smith

--
T M Smith
Using an ARMX6 and RISC OS 5.21 in the North Riding of Yorkshire

T M Smith

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Dec 21, 2021, 10:23:25 AM12/21/21
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Harriet Bazley

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Dec 21, 2021, 2:00:01 PM12/21/21
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On 21 Dec 2021 as I do recall,
T M Smith wrote:

> A short while ago there was mail concerning freezing of the screen on I
> believe the armX6.
> I am suffering from the same problem which seems to occur when Hermes
> tries to send mail.


a) Does Alt-Break work? (and if so, what app does it offer to stop?)

b) Is it a problem with a specific e-mail stuck in the current queue, or
with any e-mail sent?

--
Harriet Bazley == Loyaulte me lie ==

"An American is a man with two arms and four wheels".

Chris Hughes

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Dec 21, 2021, 3:45:47 PM12/21/21
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In message <f22e5b9e59...@msmith36.plus.com>
T M Smith <tmsm...@tmsmith36.plus.com> wrote:

> In message <a18d5a9e59...@msmith36.plus.com>
> T M Smith <tmsm...@tmsmith36.plus.com> wrote:

> A short while ago there was mail concerning freezing of the screen on I
> believe the armX6.
> I am suffering from the same problem which seems to occur when Hermes
> tries to send mail.
> Was a solution found for this problem?

A little more information is needed.

What version of !NetFetch/!Hermes are you using?

Is the freeze with sending or receiving e-mail?

Are connecting to the correct servers on PlusNet ?

I only see a possible freeze if there is a problem with the actual
connection if sending or in the case of receiving if the server is being
very slow to respond. Or the internet is down.

Just been looking at the headers in this posting and noticed you have the
t missing from your tmsmith36 address on both the Message ID and
References. So something is not quite setup correctly on your computer.
This could cause issues with some servers.

--
Chris Hughes

T M Smith

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Dec 22, 2021, 12:24:46 PM12/22/21
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Chris,
I am using netfetch 5.53.
Where would I look to correct the error
The screen freezes when netfetch tries to log into mail server, which it
does periodically.
Sending this quickly since had freezeup durinf last attempt
Malcolm

In message <ea5a789e...@mytarbis.plus.com>

Martin

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Dec 22, 2021, 1:26:14 PM12/22/21
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In article <b431ea9e59...@msmith36.plus.com>,
T M Smith <tmsm...@tmsmith36.plus.com> wrote:
> Chris,
> I am using netfetch 5.53.
> Where would I look to correct the error

> The screen freezes when netfetch tries to log into mail server,
> which it does periodically.

> Sending this quickly since had freezeup durinf last attempt

I also use plusnet mail servers, and although they had major email
problems last month, I have not seen any problems like yours since
when sending mail.

Mind you, I am using AntiSpam on a Titanium.

However, can you say what server name you are using, the port, and the
security settings?

I am not familiar with Netfetch (I beleive Hermes does the sending?)
but I am sure there are some logs (which may have to be configured)
which would give much more details about what was going on.

--
Martin Avison
Note that unfortunately this email address will become invalid
without notice if (when) any spam is received.

News

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Dec 22, 2021, 2:50:26 PM12/22/21
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In article <599eefd5...@avisoft.f9.co.uk>,
Martin <New...@avisoft.f9.co.uk> wrote:
> I am not familiar with Netfetch (I beleive Hermes does the sending?)
> but I am sure there are some logs (which may have to be configured)
> which would give much more details about what was going on.

Hermes keeps its logs in !NetFetch.Apps.!Hermes.Logs. There are logs
for sends, fetches, and an errorlog file.

Set the mails logs to 'Detailed' in the Emailboxes Edit dialogue.

--
Chris Johnson

News

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Dec 22, 2021, 5:30:39 PM12/22/21
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> I am not familiar with Netfetch (I beleive Hermes does the sending?)
> but I am sure there are some logs (which may have to be configured)
> which would give much more details about what was going on.

The intermittent PlusNet/Giganews feed has struck again and my last
post went in to a black hole. Here is another try. I wrote

---------------------------------------------------------------------
Hermes keeps its logs in !NetFetch.Apps.!Hermes.Logs. There are logs
for sends, fetches, and an errorlog file.

Set the mails logs to 'Detailed' in the Emailboxes Edit dialogue.
---------------------------------------------------------------------

Here is hoping this one makes it.

--
Chris Johnson

Chris Hughes

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Dec 22, 2021, 6:04:33 PM12/22/21
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In message <599f0680f5c...@spamcop.net>
Both of them did!

--
Chris Hughes

Dave

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Dec 23, 2021, 1:05:21 AM12/23/21
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In article <fca9099f...@mytarbis.plus.com>,
Indeed, one received yesterday, date and timed... Wed 22nd Dec 19:49

The second... Wed 22nd Dec 22:28

Dave

--

Dave Triffid

Martin

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Dec 23, 2021, 4:54:15 AM12/23/21
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In article <599f2f7...@triffid.co.uk>,
Lucky you. Neither of CJ's posts arrived here ... but I am also having
problems with Plusnet's Giganews feed.

Chris Hughes

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Dec 23, 2021, 5:15:10 AM12/23/21
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In message <599f453c...@avisoft.f9.co.uk>
I did not know till recently PlusNet still had a news feed.

I use External-September - which is free

--
Chris Hughes

T M Smith

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Dec 23, 2021, 9:57:56 AM12/23/21
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In message <599eefd5...@avisoft.f9.co.uk>
Martin <New...@avisoft.f9.co.uk> wrote:

> In article <b431ea9e59...@msmith36.plus.com>,
> T M Smith <tmsm...@tmsmith36.plus.com> wrote:
>> Chris,
>> I am using netfetch 5.53.
>> Where would I look to correct the error

>> The screen freezes when netfetch tries to log into mail server,
>> which it does periodically.

>> Sending this quickly since had freezeup durinf last attempt

> I also use plusnet mail servers, and although they had major email
> problems last month, I have not seen any problems like yours since
> when sending mail.

> Mind you, I am using AntiSpam on a Titanium.

> However, can you say what server name you are using, the port, and the
> security settings?

> I am not familiar with Netfetch (I beleive Hermes does the sending?)
> but I am sure there are some logs (which may have to be configured)
> which would give much more details about what was going on.
Martin
Some of the info you requested:-
Hermes POP3 mailserver mail.plus.net port 110
Mail gateway relay.plus.net

In MsgServe Choices imap port 143
SMTP port25
NNTP port 119

Security Settings ??

Malcolm

T M Smith

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Dec 23, 2021, 9:59:04 AM12/23/21
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In message <ea5a789e...@mytarbis.plus.com>
Chris Hughes <li...@noonehere.co.uk> wrote:

Chris
Wheree would I look for for the headers you are refering to.?

Malcolm

Chris Hughes

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Dec 23, 2021, 10:15:05 AM12/23/21
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In message <2e9d609f59...@msmith36.plus.com>
If using Messenger pro, its the 7th icon from the left (called toggle
headers) when you open the message.




--
Chris Hughes

T M Smith

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Dec 23, 2021, 10:16:43 AM12/23/21
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Chris Hughes

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Dec 23, 2021, 10:33:35 AM12/23/21
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In message <c75e609f59...@msmith36.plus.com>
T M Smith <tmsm...@tmsmith36.plus.com> wrote:

> In message <599eefd5...@avisoft.f9.co.uk>
> Martin <New...@avisoft.f9.co.uk> wrote:

>> In article <b431ea9e59...@msmith36.plus.com>,
>> T M Smith <tmsm...@tmsmith36.plus.com> wrote:
>>> Chris,
>>> I am using netfetch 5.53.
>>> Where would I look to correct the error

>>> The screen freezes when netfetch tries to log into mail server,
>>> which it does periodically.

>>> Sending this quickly since had freezeup durinf last attempt

>> I also use plusnet mail servers, and although they had major email
>> problems last month, I have not seen any problems like yours since
>> when sending mail.

>> Mind you, I am using AntiSpam on a Titanium.

>> However, can you say what server name you are using, the port, and the
>> security settings?

>> I am not familiar with Netfetch (I beleive Hermes does the sending?)
>> but I am sure there are some logs (which may have to be configured)
>> which would give much more details about what was going on.
> Martin
> Some of the info you requested:-
> Hermes POP3 mailserver mail.plus.net port 110
> Mail gateway relay.plus.net

Yes they are OK if not using a secured connection.

> In MsgServe Choices imap port 143
> SMTP port25
> NNTP port 119

You don't really need to know those.

> Security Settings ??

You are currently not using a secured connection. If you wanted to use
secure connections, they use different ports, etc.

To see the log files for your connection. There are two ways of looking at
them. I would suggest open Messenger Pro Choices window and click on Email
Accounts icon, when that window opens click on the Outgoing mail servers
radio button at top of the window and then select account you are using
(mine is called PlusNet) by double clicking on it, this should open a new
window, on the right hand side of this window are 4 radio buttons, click
on the one called Mail Logs. To view the current log click on the "View
Log" button, this opens a text file. You might be on the "Basic" log, I
suggest you change this to "Detailed" while you have the issue. remember
to click on Change to save the new settings. Then try sending an email
again. The log will now have much more information on how you are
connecting.


--
Chris Hughes

Chris Hughes

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Dec 23, 2021, 10:38:28 AM12/23/21
to
I will top post on this occasion because you have.

I suspect the error is in "Site Settings" within the Messenger Pro Choices
window.

In message <b431ea9e59...@msmith36.plus.com>
Chris Hughes

druck

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Dec 26, 2021, 7:27:57 PM12/26/21
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On 23/12/2021 15:37, Chris Hughes wrote:
> I will top post on this occasion because you have.

Two wrongs...

---druck

T M Smith

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Dec 31, 2021, 6:58:21 AM12/31/21
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In message <566b6e9e5...@bazleyfamily.co.uk>
Harriet Bazley <har...@bazleyfamily.co.uk> wrote:

> On 21 Dec 2021 as I do recall,
> T M Smith wrote:

>> A short while ago there was mail concerning freezing of the screen on I
>> believe the armX6.
>> I am suffering from the same problem which seems to occur when Hermes
>> tries to send mail.


> a) Does Alt-Break work? (and if so, what app does it offer to stop?)

> b) Is it a problem with a specific e-mail stuck in the current queue, or
> with any e-mail sent?
Yes alt-Break works but does not give any additional info.
Malcolm , who is slowly getting back to normal


--
T M Smith
Using an ARMX6 and RISC OS 5.29 in the North Riding of Yorkshire

Harriet Bazley

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Dec 31, 2021, 9:00:40 AM12/31/21
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On 31 Dec 2021 as I do recall,
T M Smith wrote:

> In message <566b6e9e5...@bazleyfamily.co.uk>
> Harriet Bazley <har...@bazleyfamily.co.uk> wrote:
>
> > On 21 Dec 2021 as I do recall,
> > T M Smith wrote:
>
> >> A short while ago there was mail concerning freezing of the screen on I
> >> believe the armX6.
> >> I am suffering from the same problem which seems to occur when Hermes
> >> tries to send mail.
>
> > a) Does Alt-Break work? (and if so, what app does it offer to stop?)
>
> > b) Is it a problem with a specific e-mail stuck in the current queue, or
> > with any e-mail sent?
> Yes alt-Break works but does not give any additional info.
>
What I mean is, does it say "Press Stop to terminate Hermes", or does it
name some other program (presumably the one currently paged in at the
time)?

--
Harriet Bazley == Loyaulte me lie ==

If you see an onion ring - answer it.

T M Smith

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Jan 4, 2022, 11:25:03 AM1/4/22
to
In message <6cf078a35...@bazleyfamily.co.uk>
Harriet Bazley <har...@bazleyfamily.co.uk> wrote:

> On 31 Dec 2021 as I do recall,
> T M Smith wrote:

>> In message <566b6e9e5...@bazleyfamily.co.uk>
>> Harriet Bazley <har...@bazleyfamily.co.uk> wrote:
>>
>>> On 21 Dec 2021 as I do recall,
>>> T M Smith wrote:
>>
>>>> A short while ago there was mail concerning freezing of the screen on I
>>>> believe the armX6.
>>>> I am suffering from the same problem which seems to occur when Hermes
>>>> tries to send mail.
>>
>>> a) Does Alt-Break work? (and if so, what app does it offer to stop?)
>>
>>> b) Is it a problem with a specific e-mail stuck in the current queue, or
>>> with any e-mail sent?
>> Yes alt-Break works but does not give any additional info.
>>
> What I mean is, does it say "Press Stop to terminate Hermes", or does it
> name some other program (presumably the one currently paged in at the
> time)?
Harriet,
I cannot recall any such message,
I will check more carefully when the opportunity arises.
I have been away from the computer recently.
Malcolm

Steve Fryatt

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Jan 4, 2022, 5:55:04 PM1/4/22
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On 4 Jan, T M Smith wrote in message
<176795a559...@msmith36.plus.com>:

> Harriet, I cannot recall any such message, I will check more carefully
> when the opportunity arises.

When you press Alt-Break, it will offer to stop a named application, or step
on to the next application. The first application to be named on pressing
Alt-Break is the one that the system thinks has hung, although it's not
infallible.

Is the first application Hermes?

--
Steve Fryatt - Leeds, England

http://www.stevefryatt.org.uk/

T M Smith

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Jan 5, 2022, 9:41:44 AM1/5/22
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In message <176795a559...@msmith36.plus.com>
T M Smith <tmsm...@tmsmith36.plus.com> wrote:

PS. Checked todays freeze. Alt-Break has no effect, Control-Break leads
to a black screen and a reboot. No messages or other info given.

Dave

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Jan 5, 2022, 11:36:59 AM1/5/22
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In article <54bd0ea659...@msmith36.plus.com>,
T M Smith <tmsm...@tmsmith36.plus.com> wrote:

[Snip]

> PS. Checked todays freeze. Alt-Break has no effect, Control-Break leads
> to a black screen and a reboot. No messages or other info given.

> Malcolm

In all the years I've been using various version of VRPC and various
versions of RISC OS, trying to Alt-Break out of a problem has Never
worked, it usually ends up making matters worse.

Dave

--

Dave Triffid

Martin

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Jan 5, 2022, 12:08:13 PM1/5/22
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In article <59a61bd...@triffid.co.uk>,
Dave <da...@triffid.co.uk> wrote:
> In article <54bd0ea659...@msmith36.plus.com>,
> T M Smith <tmsm...@tmsmith36.plus.com> wrote:
> [Snip]

> > PS. Checked todays freeze. Alt-Break has no effect,
> > Control-Break leads to a black screen and a reboot. No messages
> > or other info given.

But you said earlier that Alt-Break worked!
Maybe you are suffering from two types of freeze?

> In all the years I've been using various version of VRPC and various
> versions of RISC OS, trying to Alt-Break out of a problem has Never
> worked, it usually ends up making matters worse.

In all the years I have been using RISC OS, using Alt-Break has
usually worked (normally on real hardware, not an emulator), rarely
needing Ctrl-Break.

Dave

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Jan 5, 2022, 2:19:52 PM1/5/22
to
In article <59a61ed0...@avisoft.f9.co.uk>,
Martin <New...@avisoft.f9.co.uk> wrote:
> In article <59a61bd...@triffid.co.uk>,
> Dave <da...@triffid.co.uk> wrote:
> > In article <54bd0ea659...@msmith36.plus.com>,
> > T M Smith <tmsm...@tmsmith36.plus.com> wrote:
> > [Snip]

> > > PS. Checked todays freeze. Alt-Break has no effect,
> > > Control-Break leads to a black screen and a reboot. No messages
> > > or other info given.

> But you said earlier that Alt-Break worked!
> Maybe you are suffering from two types of freeze?

> > In all the years I've been using various version of VRPC and various
> > versions of RISC OS, trying to Alt-Break out of a problem has Never
> > worked, it usually ends up making matters worse.

> In all the years I have been using RISC OS, using Alt-Break has
> usually worked (normally on real hardware, not an emulator), rarely
> needing Ctrl-Break.

When I was running on a Real hardware SARPC, Alt-Break did often do the
business when required.

But not on Virtuals...

Dave

I do have a penchant for breaking apps. :-)

D.

--

Dave Triffid

Tim Hill

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Jan 5, 2022, 2:24:27 PM1/5/22
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> In all the years I have been using RISC OS, using Alt-Break has usually
> worked (normally on real hardware, not an emulator), rarely needing
> Ctrl-Break.

So much so on an Iyonix that I disabled Ctrl-Break (*fx 247 169 0) so I
didn't do it without thinking (again!).

Steve Fryatt

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Jan 5, 2022, 2:55:05 PM1/5/22
to
On 5 Jan, Martin wrote in message
<59a61ed0...@avisoft.f9.co.uk>:

> In all the years I have been using RISC OS, using Alt-Break has usually
> worked (normally on real hardware, not an emulator), rarely needing
> Ctrl-Break.

Someone who probably knows better than either of us had Alt-Break second on
their list of "things not to do" with RISC OS:

http://gerph.org/riscos/ramble/desktop-bugs.html#WindowManager_UnreliableAltbreakhandling

Whether these issues have ever been fixed on the 5.xx branch I know not, but
I've always tended to view Alt-Break as "last resort, reboot afterwards"
anyway, whatever system I'm using.

Theo

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Jan 6, 2022, 8:57:12 AM1/6/22
to
Steve Fryatt <ne...@stevefryatt.org.uk> wrote:
> Someone who probably knows better than either of us had Alt-Break second on
> their list of "things not to do" with RISC OS:
>
> http://gerph.org/riscos/ramble/desktop-bugs.html#WindowManager_UnreliableAltbreakhandling
>
> Whether these issues have ever been fixed on the 5.xx branch I know not, but
> I've always tended to view Alt-Break as "last resort, reboot afterwards"
> anyway, whatever system I'm using.

This is another one of those things that comes from not having a proper
process model. You don't have a list of resources the task has claimed
(because the kernel doesn't really know about tasks, so when a request for a
resource is made the kernel can't chalk it up to a particular process or
task) and so you can't tidy up properly when you need to kill a task.

Of course there are hacks and workarounds that get you 95% of the way there,
but it's the remaining 5% that get you in the end.

Theo

T M Smith

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Jan 6, 2022, 10:01:18 AM1/6/22
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In message <59a62a0...@triffid.co.uk>
When the ARMX6 is first booted it is not long before an error is signal
(It has just appeared as I typed this line) Cancelling it allows me to
carry on. Can anyone tell me what as caused it?
The message is:-
"Internal error; trap while in trap handler; Internal error abort on
instruction feetch at &FFFFFFFE. pc=FFFFFFFE: registers at 0015F77C "
I wonder if it is connected with the screen feezing though that seem to be
connected with trying to connect with Hermes to download mail.

TIA
Malcolm Smith

Chris Hughes

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Jan 6, 2022, 10:32:10 AM1/6/22
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In message <b6b795a659...@msmith36.plus.com>
This means you have something in your startup, that is causing you an
issue, and possible the root cause of your other problem you need to fix
this.

What applications do you have launched when you start your computer ? Are
they all on the latest version of the software.

You could use !Reporter to help track down the issue.

But first tell us which applications you have starting up on when you turn
your computer on?

It is a pity we have no remote control software for RISCOS to RISCOS,

--
Chris Hughes

T M Smith

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Jan 6, 2022, 11:39:13 AM1/6/22