Bug Tracking System
Ron Perreault
that will handle 100+ users spread across Dev, QA and Tech Support. The system
must be a scalable and stable.
Thanks,
Ron Perreault
Michael Trosman
PVCS Tracker is a good and stable tool. Its permissions system and groups
diferential handling is really strong. The system has both Web and regular
client. Administration is separate, intuitive and strong. HOWEVER, look
whether their default logic is suitable for Your workflow. I did not
purchase It, because the tool required from me to set walkarounds from the
very outset of use. But if the tool does not contradict development
methodology of Your company, I strongly recommend that.
It is not a cheap one, but worth.
Before You look at serious Bug Tracking systems, I want to notice, that
Visual Intercept although looks solid (resemble Visual SourceSafe), it is
not flexible and too expensive for its functionality. DevTrack has a good
(agog :-) ) interface, but has weak enough performance (besides, during
evaluation I encountered severe bugs).
If after being despaired of looking good systems, You will want a little,
cheap and simple tracker, take a look at PR-tracker. For 100+ users, it will
cost for U $75 per user, whereas PVCS costs ~$480-500 and others around and
more...
Good luck
Ron Perreault wrote in message <7bn5ou$fm9$1...@nntp3.uunet.ca>...
Aaron Smith
Will all 100+ users be working on the same project? How many
concurrent users are you expecting?
Our product, Document Director, is based on a standard desktop
database. This has benefits (such as ease of administration and
therefore limited administration overheads/costs) as well as
disadvantages (such as lack of commit/rollback, and network
performance limitations for large roll outs). A Client Server version
of Document Director will be released in the next three (3) months,
and will provide the freedom to choose your preferred database server
(through the use of ODBC).
For 100+ users, you would probably be looking for a solution that
utilises an industry standard, robust database server (eg: ORACLE, and
others). So, if our release schedule is acceptable to you, please
drop by our website (www.hstech.com.au) for an evaluation copy.
Best regards,
Aaron Smith.
On Thu, 04 Mar 1999 23:44:37 GMT, per...@ican.net (Ron Perreault)
wrote:
d
I've also seen clarify lot more expensive and a bit hard to learn
Ron Perreault wrote in message <7bn5ou$fm9$1...@nntp3.uunet.ca>...
Mark Andrews
interface design/methodology. Tracker is OK, but it is not so intuitive, has
several limitations, limited reporting, and often poor performance for larger
groups.
I don't understand the comments concerning DevTrack. Performance is typically
very good to outstanding. It may be outdated ODBC drivers, problems with system
files, your network configuration, etc. - most people really like it. DevTrack,
like Tracker, sports a LAN (client/server) and web access. DevTrack is ODBC.
I would not recommend PR Tracker unless your expectations are limited in nature.
Mark Andrews
ma...@techexcel.com
Lisa
more.
--
Lisa - Marketing Manager
SEA Software Ever After
http://www.s-e-a.com.au
==============================
Quality software is just the beginning...
Ron Perreault <per...@ican.net> wrote in article
David
Devtrack, I am sure that the VP of the other companies here mentioned will say very
nice things about their product
Mark Andrews
for defect tracking, if you need those features, tying into a whole, complete suite of
testing tools, etc., and if you have the time to customize it. If you are looking for a
100-percent web-based defect tracker, some people like TeamTrack, some don't. People
like their easy-to-use definable workflow, and the ability to easily inherit properties
from other projects (?) - sorry if I mis-speak as it is late. If your funds are limited,
TestTrack is not bad for the price, but it is not ODBC. There, enough nice things said
for you?
This said, I am not the VP of TechExcel - but do market the product. Formerly
PowerTrack, DevTrack has done exceeding well in such a short time. Look at the cover of
last month's Programmer's Paradise cover and the bundle with Visual Studio. To put it in
perspective, Visual Intercept, for example, started 14 months earlier, had a huge
database of VSS users to prospect to, and is basically neck-and-neck with DevTrack 3.0
in installed users. Take a look yourself - people love the GUI, ease of use,
customization, VSS integration, etc., of DevTrack.
If you want to submit issues from your IDE, maybe Visual Intercept is your nirvana. Some
programmer's really like it. But many people have a problem with Visual Intercept's lack
of customization, limited reporting, non-intuitive interface, and illogical thinking.
Besides, with these lapses, do you want to pay $995 for a single dedicated license?
This is the difference between the two companies, plain and simple: Elsinore
Technologies claim to fame is they want Bill Gates to buy them. TechExcel wants YOU to
have a product that meets your needs at an affordable price. It has to work for QA,
programmers, managers, et al.
You be the judge:
Visual Intercept 2.0 - www.elsitech.com, $995 (1), discounts increase; 50% for major
upgrades, major upgrades every 18 months; web module $2-4,000 (I'm not 100% sure).
DevTrack 3.0 - www.techexcel.com $449.00 (1), discounts increase; major upgrades free
with a tech support contract, major upgrades every 6 months; web free with purchase
before April 30th.
Regards,
Mark
Gedaliah Friedenberg
I am just completing evaluation of several defect tracking packages, and I
have chosen PVCS Tracker 6.0
(be sure to evaluate 6.0, and not one of the older versions).
I have found PVCS to be highly configurable and easy to use and
administrate. The price is a
bit high, but the quality of the product is very valuable to us.
The only shortcoming to PVCS Tracker is one of its greatest strengths:
highly configrable. It will
take a few days for a manager to set all of the myriad of configurations to
conform to the needs of
the specific organization. Once that is done, the rest is easy.
PVCS Tracker is also far superior to all other products that I evaluated in
the area of report generation
and statistical/metrics gathering. It also integrates easily into your
email system and PVCS Version
Manager (you have to purchase an add-on for these).
We plan to implement Tracker with both the client/server interface and a web
interface (both tied to the
same Sybase back-end) so that my staff can choose the interface that they
prefer. And, with the
Tracker web interface, any staff member can access Tracker from any desk in
the company through a
web browser.
Our initial deployment will be 20 licenses on the desks of QA, Development
and Operations.
If Tracker works as well as we hope, we will surely delpoy Tracker elsewhere
in our organization.
Gedaliah Friedenberg
gedaliah_f...@yahoo.com
YMS Associates
New Hempstead, NY
-**** Posted from remarQ, Discussions Start Here(tm) ****-
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Niccole Winn
visit our web site for complete information http:///www.elsitech.com
Visual Intercept has a complete product line of bug tracking / incident
mangement tools.
Because Visual Intercept has a 3-tier architecture it can support multiple
interfaces to the same backend system.
Our product line includes several different interfaces including a fully
featured developer interface, a stream-lined interface for non-technical end
users, and two web interfaces, one for customers & beta testers, and one for
remote development.
Visual Intercept even has a fully documented software developers kit with
sample projects so you can design your own custom interfaces.
The Visual Intercept Enterprise Edition will include Visual Basic for
Applications (VBA)!! This will allow you to further customize Visual
Intercept to meet specific departmental needs.
A case study provided by PointCast is available on Microsoft's web site:
http://msdn.microsoft.com/vstudio/prodinfo/casestudies/pointcast/
Read how PointCast implemented over 100 licenses of Visual Intercept &
Visual SourceSafe, and what Greg Hassett the co-founder of PointCast has to
say about Visual Intercept.
Sincerely,
Niccole
Ron Perreault wrote in message <7bn5ou$fm9$1...@nntp3.uunet.ca>...
Jörg Schumann
The Problem Management Tools Summary
(http://www.iac.honeywell.com/Pub/Tech/CM/PMTools.html) may be useful to
you. Bug tracking can be seen as a special case of Problem Management, so
you will find many interesting links to bug tracking systems here.
Jörg Schumann
Ron Perreault schrieb in Nachricht <7bn5ou$fm9$1...@nntp3.uunet.ca>...
Andrew T. Brown
news:36E8A2C5...@techexcel.com...
>
> This is the difference between the two companies, plain and simple:
Elsinore
> Technologies claim to fame is they want Bill Gates to buy them. TechExcel
wants YOU to
> have a product that meets your needs at an affordable price. It has to
work for QA,
> programmers, managers, et al.
>
> You be the judge:
>
> Visual Intercept 2.0 - www.elsitech.com, $995 (1), discounts increase; 50%
for major
> upgrades, major upgrades every 18 months; web module $2-4,000 (I'm not
100% sure).
>
Hmmm, looking at the web page, they certainly did a nice job of 'borrowing'
Microsoft's previous web page design for their Visual Studio products.
Andrew
---
I do not speak for my employer.
michel...@my-dejanews.com
Take a look at the Web-based bug tracking software called ProblemTracker
http://www.netresultscorp.com
We recently bought it and are very happy with it.
In article <7bn5ou$fm9$1...@nntp3.uunet.ca>,
per...@ican.net (Ron Perreault) wrote:
> We are currently looking for a good bug tracking system. We require a system
> that will handle 100+ users spread across Dev, QA and Tech Support. The
system
> must be a scalable and stable.
>
> Thanks,
> Ron Perreault
>
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