SPSS 11.5.2.1 Hangs with "xsave", Warning #552, Unrecoverable error at 0x64f0075f, writing to 0x00000004 :-(

[Michael Cantinotti]

I use a procedure to create a similarity matrix from raw data, in order
to use that proximity matrix in a MDS and in a cluster analysis (in
order to do a "concept mapping").

The procedure works well on SPSS 10 and SPSS 12. However, SPSS 11.5.2.1
(my version of SPSS) hangs when doing the first xsave (8th line) [see
title of the message for exact error).

vector it = pomme to cyan.
vector hit (12, F4).
loop #j = 1 to 12.
+ compute item = #j.
+ loop #k = 1 to 12.
+ compute hit(#k) = (it(#j) = it(#k)).
+ end loop.
+ xsave outfile = hits.sav
/keep = id item hit1 to hit12 .
end loop.
execute.

get file = hits.sav .

aggregate outfile = *
/break = item
/pomme citron cannelle sel poivre jambon saucisso salami bleu azur
magenta cyan = sum(hit1 to hit12).

string ROWTYPE_ (A8) .
COMPUTE ROWTYPE_ = 'PROX' .
save outfile = qsmat.sav /keep = ROWTYPE_ pomme to cyan .

FLIP
VARIABLES= pomme to cyan .
rename variables (case_lbl = VARNAME_) .
match files /file = * /file = qsmat.sav / drop = var001 to var012 .

execute.

save outfile = qsmat_1.sav
/keep = ROWTYPE_ VARNAME_ pomme to cyan .

get file = qsmat_1.sav .

SPSS support was of no help :

"Although we offer operational (how to) support for previous releases of
SPSS. We only offer full support for SPSS 13. This issue you have
brought does not occur in SPSS 12 or 13, we cannot pursue 11.5 issues
further.

However I will suggest that you could free up as much space on the
clients hard drive and SPSS Temp directory. The 0xf... error is an
indicator of low system resources."

...I have 14gb left on my HD... ?!

This issue has been described elsewhere:
http://www.listserv.uga.edu/cgi-bin/wa?A2=ind0306&L=spssx-l&F=&S=&P=35481

Is there any "PROGRAMMATION" solution (using another command than xsave)
? i.e. without reinstalling SPSS ?

Many thanks in advance for any suggestion,

michael

[Kylie Lange]

Hi Michael,

I had a similar problem using XSAVE in 11.5.x a while ago. It was
suggested that I put a CACHE command in the syntax just before the XSAVE
loop. That fixed the problem for me, so perhaps it will help here too.

Cheers,
Kylie.

[Michael Cantinotti]

Hi Kylie,

thanks for your reply. I tried to insert the command "CACHE." after the
third line (1) (see below) or after the seventh line (2) (see below).

However, I keep getting the same bloody errror.

Do you think I tried the correct way ? i.e. is it like you intended ?

Regards,

Michael

Kylie Lange wrote:
> Hi Michael,
>
> I had a similar problem using XSAVE in 11.5.x a while ago. It was
> suggested that I put a CACHE command in the syntax just before the XSAVE
> loop. That fixed the problem for me, so perhaps it will help here too.
>
> Cheers,
> Kylie.
>
>
> Michael Cantinotti wrote:
>
>> I use a procedure to create a similarity matrix from raw data, in
>> order to use that proximity matrix in a MDS and in a cluster analysis
>> (in order to do a "concept mapping").
>>
>> The procedure works well on SPSS 10 and SPSS 12. However, SPSS
>> 11.5.2.1 (my version of SPSS) hangs when doing the first xsave (8th
>> line) [see title of the message for exact error).
>>
>> vector it = pomme to cyan.
>> vector hit (12, F4).
>> loop #j = 1 to 12.

HERE (1)

>> + compute item = #j.
>> + loop #k = 1 to 12.
>> + compute hit(#k) = (it(#j) = it(#k)).
>> + end loop.

HERE (2)

[Kylie Lange]

Hi Michael,

I was going on memory, so I've dug out the code that was I using
(below). Without the SAVE OUTFILE and CAHCE commands the XSAVE LOOP hung
indefinitely and SPSS needed to be killed through the task manager (this
was using SPSS 11.5.2.1 on Windows NT).

Another thing you could try - on AnswerNet the following fix was posted
(again, referring to SPSS hanging rather than raising the error message
you're getting but it may help).

=====================================

AnswerNet No. 32938:
I have updated to the SPSS 11.5.2.x for Windows via the patch on the
SPSS web site. When I run a command syntax job that contains an XSAVE
command in it, SPSS seems to hang on processing that command and the job
never completes. I was able to run this job successfully in previous
versions of SPSS for Windows. Is there a fix for this problem?

Resolution Description:
A fix is available on the SPSS FTP site for download:
ftp://ftp.spss.com/pub/spss/windows
If prompted for a user name and password, use anonymous for the user
name and a valid e-mail address for the password. Please download
spsswfil.dll into your SPSS directory and overwrite the existing file.

=====================================

DATA LIST LIST /sla(F8.2) p1(F8.1) p2(F8.1) p3(F8.1) p4(F8.1)
nb(F8.0).
BEGIN DATA
10012 0 1 0 0 1
10025 .5 0 .5 0 3
10045 .4 .3 0 .3 4
10055 0 0 0 1 1
END DATA.

SAVE OUTFILE='c:\temp\temp1.sav'.
CACHE.

LOOP cnt=1 TO nb.
XSAVE OUTFILE='c:\temp\temp2.sav' /KEEP sla TO p4.
END LOOP.
EXE.
GET FILE='c:\temp\temp2.sav'.

=====================================

Hope this helps.

[Michael Cantinotti]

Dear Kylie,

I really appreciate your help. After I copied "spsswfil.dll" in my SPSS
11.5.2.1 directory, XSAVE works now !

I feel a little bit disappointed with SPSS support. They have the
solution for the problem and don't give it to their customers. What kind
of customer support is this ??? SAS technicians are more serious...

Fortunately, there is this forum and people, like you, who are sharing
their knowledge.

Thanks again !