Problems installing - license manager error -103

[Ian Grant]

Hi,

I've just installed the demo copy of MATLAB 6.5, but whenever I try to run
it, I get a license manager error -103.
There's no help regarding this error on the MathWorks web site, any ideas?

Ian.

--

[Sean Cote]

Hi Ian,

Sorry, we seem to have a broken link. It will be fixed soon. In the
mean-time, here is the information in the tech support solution:

Contrary to the error message text, this error may be the result of changing
usernames using the Switch User feature in Windows XP. This feature can be
enabled on Windows XP computers that are not connected to a domain. It
allows users to switch usernames without logging out or closing
applications.

If a user logs in under one username, opens MATLAB, and switches to another
username without closing MATLAB, they will receive license manager
error -103. Closing the application after switching usernames does not
resolve the problem. Likewise, switching usernames to the original username
does not resolve the issue. The only way to resolve this issue is to do a
clean reboot of the system before starting MATLAB.

This behavior is currently being investigated by our development staff. The
only known workaround at this point is to not use the Switch Users feature
of Windows XP.

This error also occurs on systems using Terminal Services, which is
unsupported in this release of MATLAB. There are no current plans to provide
support for Windows Terminal Services. For more information please see:

What errors will I receive if I run MATLAB on a Windows Terminal Server?
http://www.mathworks.com/support/solutions/data/26440.shtml

I hope this helps you.
Sean

"Ian Grant" <iang...@r.e.m.o.v.e.t.h.i.s.blueyonder.co.uk> wrote in message
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[Ian Grant]

Thanks! I did have two users logged in on XP - I logged one out, and it
works now.

"Sean Cote" <sc...@mathworks.com> wrote in message
news:b9bima$8ir$1...@ginger.mathworks.com...

[Sean Cote]

And our link is now fixed on our external site. Glad you solved your
problem!

Sean

"Ian Grant" <iang...@r.e.m.o.v.e.t.h.i.s.blueyonder.co.uk> wrote in message

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