Maple 12 GUI will not come up. But classical Maple ok, how to find problem?
Nasser M. Abbasi
For some reason, Maple12 will not come up any more on my PC.
Windows XP, SP2. From Start menu, I click on Maple12 and nothing comes up.
But When I click on classical Maple it comes up OK.
This sound like a java problem? I get nothing on the screen, no error
message. I tried to run maplew.exe from DOS, and I also see no error.
I thought may be installation problem, so I just run the Maple 12.02 upgrade
once again,
Maple1202WindowsUpgrade.exe
but the problem still there.
I looked at the event log file, and nothing there. I tried to search for
some error log file in the Maple12 tree, but do not see anything there.
Any other places I can look for? I could try to uninstall Maple 12
completely and reinstall from scratch.
thanks,
--Nasser
Thomas Richard
> Windows XP, SP2. From Start menu, I click on Maple12 and nothing comes up.
> But When I click on classical Maple it comes up OK.
>
> This sound like a java problem? I get nothing on the screen, no error
> message. I tried to run maplew.exe from DOS, and I also see no error.
Yes, it could be Java related. But without more details, it's
difficult
to tell. So I suggest that you contact Maplesoft's (or your regional
reseller's) support department and include as much info as possible.
Install log files, virus checker and firewall configs might be
helpful,
and - if possible - what you changed since Maple 12 last started.
> Any other places I can look for? I could try to uninstall Maple 12
> completely and reinstall from scratch.
Might help or not...
By the way, Fourier series functionality has not changed between
versions 12 and 13, AFAIK.
--
Thomas Richard
Technical Support Maple/MapleSim
Scientific Computers GmbH
http://www.scientific.de
Nasser M. Abbasi
"Thomas Richard" <t.ri...@scientific.de> wrote in message
news:6b81a3f1-1921-4f58...@37g2000yqm.googlegroups.com...
On 18 Nov., 06:32, "Nasser M. Abbasi" <n...@12000.org> wrote:
> Windows XP, SP2. From Start menu, I click on Maple12 and nothing comes up.
> But When I click on classical Maple it comes up OK.
>
> This sound like a java problem? I get nothing on the screen, no error
> message. I tried to run maplew.exe from DOS, and I also see no error.
"Yes, it could be Java related. But without more details, it's difficult to
tell. "
But that is the problem, there are no details. Maple does not give an error,
and it seems there is no error log file anywhere. I looked at the windows
event viewer, and I see no messages there from Maple.
It would have been nice if Maple would at least have an error log file that
one can look at to see what is the problem.
I think I'll just uninstall Maple completely and reinstall. this _should_fix
whatever the problem is, hopefully.
I was trying to avoid this.
Thanks,
--Nasser
Nasser M. Abbasi
"Nasser M. Abbasi" <n...@12000.org> wrote in message
news:n0YMm.26846$ZF3....@newsfe13.iad...
> I think I'll just uninstall Maple completely and reinstall. this
> _should_fix whatever the problem is, hopefully.
>
> I was trying to avoid this.
>
I can't even uninstall maple.
The uninstaller won't come up.
Also, from windows add/remove programs, when I select Maple 12 to remove,
nothing comes up.
The only 2 programs that work from the Maple pull down menu
(programs->Maple) is the command line and the classical interface.
It is clearly something to do with inability to display and shutting down.
I am going to try to install Maple 12 on top to see if this fixes things.
--Nasser
Thomas Richard
> But that is the problem, there are no details. Maple does not give an error,
> and it seems there is no error log file anywhere. I looked at the windows
> event viewer, and I see no messages there from Maple.
You can enable the showcmd=true line (by removing the comment
character # and the space character) in bin.win/launch.ini, and send
the extra messages to Tech Support.
They also have a registry fix for circumventing the uninstaller
problem,
I think.
Nasser M. Abbasi
I just installed Maple 12 over it, I got a warning during installation that
Maple is already installed, but it kept going, and now all maple 12 programs
come up OK.
It must have been a Java problem somewhere.
Problem solved.
thanks,
--Nasser