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Management through firewall

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Aaron Shilts

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Nov 8, 1999, 3:00:00 AM11/8/99
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We are currently setting up a firewall on a remote customer network.
There are two Raptor 6.02 firewalls between our network and the new
wall. We initially installed Raptor 6.02 (w/ hotfixes) on an Ultra 2.
Everything installed fine, but when we attempted to save the config and
reconfigure the gateway, an error message appeared saying that the
gateway was down... I was logged into the box via ssh, and I know it
was not down.

We spent a good deal of time on the phone with Axent and Sun. The
Raptor personnel first said it was an OS issue. After we re-installed
the OS and the same problem arose, they said it was hardware... Sun...
well they had no clue.

After installing Raptor a few times and fighting with it, we decided to
throw a Checkpoint box in. Firewall-1 also installed and configured
just fine. For the most part it works great, except the fact that it
announces "No response from server!" every time I try to install a
policy... I can click OK and attempt to install the policy again, and it
works great!?!?

We have a Raptor tunnel opened to allow the Checkpoint port 258
management traffic both ways. I have snooped the firewalls in-between
and they aren't denying any traffic...

The firewalls between us are taking a big performance hit and I'm
wondering if they are losing packets which causes the firewall software
to think that the firewall it's configuring is not up...? The
management module and firewall are on the same remote machine. I am
running the GUI from our local network.

ANY ideas would be most appreciated. Thanks!

--
Aaron Shilts
Sprint Corporate Security
aaron....@mail.sprint.com


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