Uninstalling ZoneAlarm
Mike
not being able to access my email in Outlook Express. So...I uninstalled it
and messed something up. Now when I try to reinstall this new version I
get:
"set-up is unable to shut down the True Vector service. Install cannot
continue without shutting down the TrueVector service. Please use the
service manager to shut down the TrueVector service and then restart the
installer program."
Argh! I'm not a computer whiz here like many of you folks and could really
use some help. When I do a search for ZA I find a remnant in the
Windows/system32/ folder...things like: camupd.dll, cerbprovider.pvx,
ssleay32.dll, vsavpro.dll, vsdb.dll vsmon, vrsuledb.dll and ZLCommDB.
Do I need to completely eradicate these files before I can do a clean
install of the newest version?? If so, how do I do that?? I get a little
nervous when it looks like I might have to go into safe mode. Oh how I wish
I would have just left the old version alone. Anyone??
Volker Birk
> I tried to update to ZA 6.1.737 (free version)
Sincere condolences.
Yours,
VB.
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Netzwerkgrundlagen anhand Windows lernen zu wollen ist doch wie seine
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Chance sich einen Schädling einzufangen ist hoch. (Lukas Graf in d.c.s.m)
Craig
"Mike" <iam...@arvig.net> wrote...
<http://nh2.nohold.net/noHoldCust25/Prod_1/Articles55646/CompleteUninstallNonNT.html>
Craig
Franc Zabkar
finger to keyboard and composed:
The basic problem is that ZA loads a True Vector driver, vsdata95.vxd,
at bootup, even if automatic startup is disabled. This is what
interferes with your reinstallation. It also interferes with my Kerio
Personal Firewall in a very peculiar way ...
- Franc Zabkar
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