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checkhints: unable to get root NS rrset from cache: not found

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Peter Davies

unread,
Aug 20, 2008, 8:29:45 AM8/20/08
to
Hi,
After upgrading to bind 9.5.1b I've begun to see the following
warning being logged on one of three dns server which are configured
identicaly?
" checkhints: unable to get root NS rrset from cache: not found"
Does anyone know is this is a known problem
Best Regards

Peter


Mark Andrews

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Aug 20, 2008, 8:48:50 AM8/20/08
to

What do you have in your hints file?

What do you get if you run "dig ns . @<address>" where
<address> are the addresses in the hints file.

Mark
--
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742 INTERNET: Mark_A...@isc.org

Peter Davies

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Aug 20, 2008, 9:09:00 AM8/20/08
to
Hi Marc,
I loaded a new version from the net same time I upgraded bind .
When I started receiving the checkhints warning I remove the ip6 entries
- but that didn't help.
Here's the content of the hints file minus comments
/Peter
. 3600000 IN NS A.ROOT-SERVERS.NET.
A.ROOT-SERVERS.NET. 3600000 A 198.41.0.4
. 3600000 NS B.ROOT-SERVERS.NET.
B.ROOT-SERVERS.NET. 3600000 A 192.228.79.201
. 3600000 NS C.ROOT-SERVERS.NET.
C.ROOT-SERVERS.NET. 3600000 A 192.33.4.12
. 3600000 NS D.ROOT-SERVERS.NET.
D.ROOT-SERVERS.NET. 3600000 A 128.8.10.90
. 3600000 NS E.ROOT-SERVERS.NET.
E.ROOT-SERVERS.NET. 3600000 A 192.203.230.10
. 3600000 NS F.ROOT-SERVERS.NET.
F.ROOT-SERVERS.NET. 3600000 A 192.5.5.241
. 3600000 NS G.ROOT-SERVERS.NET.
G.ROOT-SERVERS.NET. 3600000 A 192.112.36.4
. 3600000 NS H.ROOT-SERVERS.NET.
H.ROOT-SERVERS.NET. 3600000 A 128.63.2.53
. 3600000 NS I.ROOT-SERVERS.NET.
I.ROOT-SERVERS.NET. 3600000 A 192.36.148.17
. 3600000 NS J.ROOT-SERVERS.NET.
J.ROOT-SERVERS.NET. 3600000 A 192.58.128.30
. 3600000 NS K.ROOT-SERVERS.NET.
K.ROOT-SERVERS.NET. 3600000 A 193.0.14.129
. 3600000 NS L.ROOT-SERVERS.NET.
L.ROOT-SERVERS.NET. 3600000 A 199.7.83.42
. 3600000 NS M.ROOT-SERVERS.NET.
M.ROOT-SERVERS.NET. 3600000 A 202.12.27.33

Mark Andrews <Mark_A...@isc.org>
Sent by: Mark_A...@isc.org
20-08-2008 14:48

To
Peter Davies/SCA/CSC@CSC
cc
bind-...@isc.org
Subject
Re: checkhints: unable to get root NS rrset from cache: not found

Mark Andrews

unread,
Aug 20, 2008, 9:24:48 AM8/20/08
to

What does "dig +norec NS . @202.12.27.33" return?

Peter Davies

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Aug 20, 2008, 9:30:00 AM8/20/08
to
Hi Todd,
I done use acl lists much just a couple of the to allow zone
tranfsers on a few domiains
Here's the option block from the config file
options {
directory "/var/named";
allow-transfer { none; };
allow-query { any; };
allow-update { none; };
recursive-clients 1500;
pid-file "/var/run/named.pid";
};

Peter Davies
CSC Airline Solutions
Engvej 155
DK-2300 Copenhagen S, Denmark
Tel. +45 3614 5737
pdav...@csc.com
www.csc.com/dk

CSC Airline Solutions Denmark A/S
Registered Office: Engvej 165, 2300 Copenhagen S, Denmark
Registered in Denmark No: 14278176

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"Todd Snyder" <tsn...@rim.com>
20-08-2008 14:59

To
Peter Davies/SCA/CSC@CSC
cc

Subject
RE: checkhints: unable to get root NS rrset from cache: not found


After an upgrade, we started seeing that happen when ACL's weren't setup
to allow recursion, I believe. Maybe you have a similar issue?

t.

-----Original Message-----
From: bind-use...@isc.org [mailto:bind-use...@isc.org] On
Behalf Of Peter Davies
Sent: Wednesday, August 20, 2008 8:30 AM
To: bind-...@isc.org
Subject: checkhints: unable to get root NS rrset from cache: not found

Hi,
After upgrading to bind 9.5.1b I've begun to see the following
warning being logged on one of three dns server which are configured
identicaly?
" checkhints: unable to get root NS rrset from cache: not found"
Does anyone know is this is a known problem Best Regards

Peter

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Todd Snyder

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Aug 20, 2008, 10:16:15 AM8/20/08
to
Peter,

Ours was something to do with the subnets that were allowed to do
specific queries. I didn't work on the issue, just heard about it in a
meeting. I do remember that error message though, and it's one we look
out for now as an indicator that a subnet may not be able to query that
server.

I wish I could be more help, but hopefully the little details might
tweak something in your mind while you troubleshoot.

Cheers,

Todd.

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