Hello....
Here is the book that i have read about capacity planning
with mathematical queuing theory, you have to read it:
Performance by Design: Computer Capacity Planning By Example
http://www.amazon.com/Performance-Design-Computer-Capacity-Planning/dp/0130906735
But the researcher in this book is using Queing with Multiple-Class
Models to model an ecommerce website, but i have not used his method
because i have modeled the M/G/c database servers with an
hyper-exponential service and i have approximate it with
an M/M/c queue , please take a look at my two previous posts that
have been corrected and that are titled:
"Here is the mathematical calculations of a queuing network"
and
" I have come to an interesting post"
To understand more my mathematical modeling of ecommerce websites etc.
Thank you,
Amine Moulay Ramdane.