Re-install the Printer software.
You should have the scanner turned on and connected while setting up the
Printer.
That would insure correct port connection.
If both are USB devices, you may try different USB ports. Plug each device
in different ports.
--
CSM1
http://www.carlmcmillan.com
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I did this and message is USB Device not recognized, malfunctioning.
Question: How do I turn scanner on (sounds dumb, I know) - when installing
printer it says -turn off scanner?
My printer only has blinking light.
I think my printer has gone bust and I have 80 dollars worth of ink
purchased ahead for printing.
I am no expert and use advanced age as an excuse...
I appreciate help.
Lorna
What is your printer? Brand, Model number
It is possible the printer is defective. But would not give up too
quick.
Is your Printer a multi-device, Printer and scanner and fax?
If so you must install all of the software that came with the Printer.
Unplug the malfunctioning device, than install the printer.
Try a different USB port.
Is this your "printer"?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01758526&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
If it is, this is a multifunction device, It includes a Printer and Scanner.
You can not turn off the scanner. You must install all of the HP software.
The Canon Lide 200 is a Scanner only, You should be able to have both
devices installed at the same time.
You select which scanner you are to use in the software "Select Source".
> --
if the printer is jammed, you must clear the jam. Read your printer
manual on how to remove paper jams.
Look on the rear of the printer, there may be a door that gives access to
the paper path.
>>>> dl c=en&lc=en&jumpid=reg_R1002_USEN
Sure sounds like a dead printer.
> I have been on hands and knees in a small space checking the multiple
> cords that snake around behind my desk.
> I have one spare cord that is an adapter with a small nozzle nose that
> is used to reduce power. I think it came off my previous printer -- or
> something :-)
> Here is an interesting thing - the diagrams that came with the printer
> do not match the cords that came with it. One item says: " Should look
> like this" and pictures a plug in with screws on the side. Also, it
> says: only connect USB cable when prompted... there is no prompt.
> I have to give up.
> I looked at your website . You really are a knowledgeable person.
> One more question please: Would you advise purchasing a combined
> printer/scanner? They are on sale right now, but I think if one part
> fails so will the other - and are they more complex with many buttons
> etc. Thank you for helping mer, much appreciated.
> Lorna in Alberta, Canada where it is snowing this morning - picture
> postcard white.
>
>
I prefer stand alone printers and scanners.
There is nothing wrong with combined devices.
You are correct when one part of the multiple device fails, so does the
rest of the device.
When it comes to money, saving a few dollars may be the way to go.
Do what you feel is right.