Beware of Tiger Direct
Jeff B
Brigitte
"Jeff B" <JBl...@warwick.net> wrote in message news:3cd8539e$1...@news1.warwick.net...
Peter van der Goes
"Brigitte" <ba...@rocketmail.com> wrote in message news:ab9q87$656$1...@iac5.navix.net...
Jen
news:aB9C8.11296$vT1.9...@bgtnsc04-news.ops.worldnet.att.net...
>TigerDirect has long been infamous as a mailorder bottomfeeder. Before
resellerratings went >away, you could go there and read the sordid history
of their deceitful and dishonorable >dealings with hundreds of customers.
I'm not sure of the reasons why >www.resellerratings.com went away, but I
suspect some of the firms who were justifyably >suffering from bad ratings
from dissatisfied customers, found a way to threaten RSR into >silence.
>If anyone *knows* why RSR went away, please post.
I just tried the link... took me directly to RSR, and the TigerDirect entry
is still there, in all its glory. Give it a go, again.
Jen
Peter van der Goes
"Peter van der Goes" <pv...@KMASpammer.att.net> wrote in message news:aB9C8.11296$vT1.9...@bgtnsc04-news.ops.worldnet.att.net...
Peter van der Goes
IMHO, RSR should be on everybody's must check list *before* ordering from a
vendor with whom you have not previously done business.
"Jen" <alicean...@worldnet.att.net> wrote in message
news:5H9C8.11845$6T5.1...@bgtnsc05-news.ops.worldnet.att.net...
CJ
years. It's tuff to beat the service you get from PC Connection. They
get a 9.4 rating while Tiger Direct gets a 3.6
PC Connection is really excellent. I can order from them as late as
11PM my local time and still have the product that next day....and
overnight shipping for most items is only $9.95
--
73 / DX de Charles
AB7SL - Ham Radio Pages
www.ab7sl.com
Adam Helberg
"Jeff B" <JBl...@warwick.net> wrote in message news:3cd8539e$1...@news1.warwick.net...
Sark
build a computer (motherboard, RAM, CPU), and when he got it and
assembled everything, the RAM and processor were dead. The motherboard
surprisingly worked, but the RAM and CPU were completely dead. We tested
them in other computers to no avail. He eventually (read: after a lot of
long phone calls, most of which time he was on hold) got them to replace
it.
Ian Primus
ian_p...@yahoo.com
Brigitte wrote:
> We too were swindled by TigerDirect.com. We purchased over $700.00
> worth of merchandise from them. NONE of it worked properly. After
> phoning them to tell them about it, they sent the products to us AGAIN
> and charged our credit card AGAIN. The product that we received from
> them on the second shipment was also defective. We got tired of
> dealing with them and their tactics and decided to give up and just
> pay for the defective merchandise. It was easier to just pay for it,
> than deal with their lies on the phone. It was a very expensive
> lesson. Brigitte
>
> "Jeff B" <JBl...@warwick.net> wrote in message
> news:3cd8539e$1...@news1.warwick.net...I am writing this letter
burris
businesses and not consumers.
In fact, in South Florida, they went out of business themselves.
With respect to Tiger Direct, I'm still waiting for satisfaction
for a project from about 8 years ago. I see they haven't changed
and I surprised to hear that they are still in business.
You must admit that they have some really wonderful ad producing
people. Their brochures sure read and look great. Too bad it has
nothing to do with the company.
burris
Robert Kim
someone's attention.
Bob
Brigitte
Brigitte
when the business you're complaining about is
a member of the BBB.
"burris" <resp...@bellsouth.net> wrote in
message
news:3CDA82B4...@bellsouth.net...
jmars...@yahoo.socks.com
Brigitte wrote:
>
> The Better Business Bureau is only effective
> when the business you're complaining about is
> a member of the BBB.
...and, for whatever reason, cares. TigerDirect deals nationally, BBB is
local.
Another TigerDirect victim.
Jeff B
"Jeff B" <JBl...@warwick.net> wrote in message news:3cd8539e$1...@news1.warwick.net...
Jeffrey Kaplan
result:
; One thing worth while doing, albeit it is weak, is to contact the Better Business Bureau through their web site and make a complaint.
Pay by credit card? Hit the merchant where it hurts the most: Dispute
the charge. Call the card company and tell them you want to dispute
the charge based on the retailer shipping defective merchandize and
lack of customer service in getting it replaced.
--
Jeffrey Kaplan <*> I'm set up for PGP. Are you?
gor...@gordol.org www.gordol.org
The World does not necessarily agree with my opinions.
"I never thought there could be anything worse than being all alone in
the night." "But there is, being all alone in a crowd." (Capt.
Sheridan and Amb. Delenn, B5 "There All The Honor Lies")
Arthur Entlich
specifically, however, rather than just complaining on news groups, I
would suggest that anyone who had a problem with their advertising or
sale approach write the Attorney General's Office in the state Tiger
Direct houses their main office.
If the AG's office receives a number of complaints, the company will
probably be investigated, or even be forced to pay people within a group
who claim damages. Never assume that "other people are complaining, so
I don't have to" because they might be thinking the same thing...
State's AG's Offices don't like having crooked companies in their midst,
and usually will act if they receive several complaints, and they are
often quite willing to sanction or even shut down deceptive operations.
Art
Brigitte wrote:
> We too were swindled by TigerDirect.com. We purchased over $700.00
> worth of merchandise from them. NONE of it worked properly. After
> phoning them to tell them about it, they sent the products to us AGAIN
> and charged our credit card AGAIN. The product that we received from
> them on the second shipment was also defective. We got tired of dealing
> with them and their tactics and decided to give up and just pay for the
> defective merchandise. It was easier to just pay for it, than deal with
> their lies on the phone.
>
>
>
> It was a very expensive lesson.
>
>
>
> Brigitte
>
> "Jeff B" <JBl...@warwick.net <mailto:JBl...@warwick.net>> wrote in
Arthur Entlich
Poatal Services client fraud division. The post office can be pretty
effective on charging defrauders, if they had used the Post Office for
(even some of) their shipments.
Art
The PC Guy
regards,
bruce
Bruce Von Deylen
South Bend, Ind. USA
Serving the computer impaired in northern
Indiana and southwest lower Michigan
"Peter van der Goes" <pv...@KMASpammer.att.net> wrote in message news:PN9C8.11312$vT1.9...@bgtnsc04-news.ops.worldnet.att.net...
Phil
>The Better Business Bureau is only effective
>when the business you're complaining about is
>a member of the BBB.
>
Not correct. You may make a report on any business. You just better
make sure you are correct and accurate on what you state.
Brigitte
complaint against any business. But it is
only effective when the business you're
complaining about is a member of the BBB.
"Phil" <sorry_I'm_...@home.now> wrote in
message
news:ss9oduc39aos0j85sr91ctoeqmp2cm3gku@4ax.c
om...
Phil
>Yes, you are correct. You can make a
>complaint against any business. But it is
>only effective when the business you're
>complaining about is a member of the BBB.
>
>
>"Phil" <sorry_I'm_...@home.now> wrote in
>
OK... true. But when the case is logged, anyone can call and get
status on that company whether they are a member or not. So if 10
people make complaints against company ABC, even if ABC is not a
member... you can get those statistics on company ABC. This is good.
Most companies who are members WANT to be in good standing. Then they
will tell you to go check with the BBB.
Thanks.
Peter van der Goes
"The PC Guy" <pc...@attbi.com> wrote in message news:DURC8.17925$WR1.6721@sccrnsc01...
Mr. Gamer
wrote:
>This is a multi-part message in MIME format.
>
>------=_NextPart_000_0117_01C1F5FB.041EAC40
>Content-Type: text/plain;
> charset="Windows-1252"
>Content-Transfer-Encoding: quoted-printable
>
>We too were swindled by TigerDirect.com. We purchased over $700.00 =
>worth of merchandise from them. NONE of it worked properly. After =
>phoning them to tell them about it, they sent the products to us AGAIN =
>and charged our credit card AGAIN. The product that we received from =
>them on the second shipment was also defective. We got tired of dealing =
>with them and their tactics and decided to give up and just pay for the =
>defective merchandise. It was easier to just pay for it, than deal with =
>their lies on the phone. =20
>
>It was a very expensive lesson.
>
You paid $1400 then gave up cause they were too anoying to deal with??
Can I come and visit you? I'll stop being annoying for MUCH less.
;^)
Jeff...................
DevilsPGD
<ba...@rocketmail.com> did ramble:
>We too were swindled by TigerDirect.com. We purchased over $700.00 worth of merchandise from them. NONE of it worked properly. After phoning them to tell them about it, they sent the products to us AGAIN and charged our credit card AGAIN. The product that we received from them on the second shipment was also defective. We got tired of dealing with them and their tactics and decided to give up and just pay for the defective merchandise. It was easier to just pay for it, than deal with their lies on the phone.
How long ago was this? Tell you what, I'LL deal with them, and they'll
give you your money back because I'll annoy them into wanting me off
their phone lines. Split whatever I get back :)
--
I'd rather be told "Have a nice day" by someone who doesn't mean it,
than to "F--- OFF" by someone who does.
Brigitte
"DevilsPGD" <devilspl...@crazyhat.net>
wrote in message
news:musbeus8g5ook0akdeh82q2vsln5tjr628@4ax.c
om...
It's been about 9 months since all this
happened. I wish we'd had contact with you
sooner.
We had purchased 2 motherboards and 2
processors as a bundled deal, along with hard
drives, memory, video cards and a few other
essentials for building 2 computers. We had
contacted Tiger Direct and told them that the
motherboards weren't any good, they told us
that they would send out 2 more, which they
did. When we got the 2 'new' motherboads we
discovered that they charged our credit card
again for 2 more boards. In the interim
between calling them to tell them the first 2
boards were bad, we discovered that the
"bundled" deal was never going to work, as
the motherboards were not rated for anything
higher than 750mhz. We found this out
because i talked to the manufacturer of the
boards on the phone. I called the
manufacturer because I found it difficult to
understand how 2 boards could be bad.
When I contacted Tiger Direct to tell them
what the manufacturer had told me, they
became hostile and hung up on me. That's why
we have 4 motherboards and 2 processors. It
was just too aggrevating to sit on hold
waiting for them to take our calls, to just
be yelled at and hung up on over and over
again.
Because this caused so much stress between me
and my husband that we simply decided to just
let it go and consider it an expensive
lesson.
One of these days I'll get the box out of the
basement and put the items on ebay and sell
them. I'm sure they are all good components,
we just don't have the right processors to go
with these boards. And we've since purchased
2 systems, so we have no need for 4
motherboards and 2 950mhz processors.
But thanks for the offer...
Brigitte
Brigitte
why they use Airborne Express and Federal
Express
Brigitte
"Arthur Entlich" <artis...@shaw.ca> wrote
in message news:3CDBC5E5...@shaw.ca...
Ben Myers
Nevertheless, there are Federal laws governing fraud and interstate commerce,
and TigerDirect did ship goods across state boundaries. Even if TigerDirect
cannot have the USPS go after them for mail fraud, seems to me that the FBI or
some other part of the DOJ would want to investigate, especially if the
complaints pile up.
Of course, the current regime of George II in Washington is so damned pro
business that it's difficult what they would do, except maybe in response to
polls and public opinion. Harvey Pitt and the SEC are caving in to a
combination of popular opinion and being upstaged by NY's Elliot Spitzer.
Wonder how much Carl Fiorentino, owner or figurehead, of TigerDirect contributed
to the Bush campaign. Another thing, TigerDirect is in FL, governed by the
brother of George II... Ben Myers
jeanannd
about Tiger Direct. He has both a daily radio show and a TV show on the
FOX network in which he investigates shady companies and gets the
authorities involved.
Am glad you posted this info about Tiger Direct. I had been considering
making a purchase from them.
But you should report it to Tom Martino on his web site at:
http://troubleshooter.com/ He might be able to get you your money back.
^ ^
>"<
jeanannd
"Ben Myers" <ben_...@charter.net> wrote in message
news:3ce6981f...@news.charter.net...
DevilsPGD
<ba...@rocketmail.com> did ramble:
>It's been about 9 months since all this
>happened. I wish we'd had contact with you
>sooner.
I love harassing idiots :) I've worked in a call center long enough to
be fairly good at getting what I want and still remaining calm and
civil...
Whether it would have done any good or not is 50/50 though, it depends
on the company really.. However, since you paid by credit card, you
could potentially have done a chargeback, even if only on the second set
(Since you did not authorize that charge).
Jim Sanders
in this instance. I am NOT a TigerDirect fan and will not buy
anything from them. However, TigerDirect, in this instance, used a
practice called 'cross shipping'. Apparently Brigitte did not
understand the process. When you have 'defective' merchandise and
want it replaced as soon as possible you do the 'cross shipping' method.
What happens is this: TigerDirect sends you the replacement items and
charges your credit card. When you get the replacement items you pack
the defective parts in the shipping containers used to ship the replacement
parts. You then ship the defective parts to TigerDirect and they then
credit your
account after they receive the defective parts. (and charge you a
re-stocking
fee if the parts are not defective)
Standard practice by many companies.
"jeanannd" <jean...@attbi.com> wrote in message
news:KCxF8.34320$AU.56320@sccrnsc02...
Christopher Browne
> I'm having a little trouble understanding the bashing of Tiger Direct
> in this instance. I am NOT a TigerDirect fan and will not buy
> anything from them. However, TigerDirect, in this instance, used a
> practice called 'cross shipping'. Apparently Brigitte did not
> understand the process. When you have 'defective' merchandise and
> want it replaced as soon as possible you do the 'cross shipping' method.
>
> What happens is this: TigerDirect sends you the replacement items and
> charges your credit card. When you get the replacement items you pack
> the defective parts in the shipping containers used to ship the replacement
> parts. You then ship the defective parts to TigerDirect and they then
> credit your
> account after they receive the defective parts. (and charge you a
> re-stocking
> fee if the parts are not defective)
>
> Standard practice by many companies.
The murk starts clearing...
Yes, this makes a lot of sense, and I've made use of similar policies
with other companies.
For instance, I had a PalmPilot (back when they were called that!) die
under warranty, and contacted 3Com. They said "Great! We'll ship you
a new one today; send the old one back in the provided box."
And the "token" that kept me from taking advantage of them was that if
I didn't send anything back, I'd have a charge on my credit card.
Based on the "perceived to be low" competence of TigerDirect, it is
quite possible that they didn't make the situation quite clear to the
purchaser that the second charge only gets cancelled if the purchaser
sends back the "broken" parts back.
There is still _plenty_ of blame to throw at TigerDirect, in that:
-> They probably should have been aware that the components being
ordered weren't compatible with one another;
-> They seem to have lots of "not-highly-disclosed sales contract
clauses," and any time that happens, your spider sense should
tingle.
But it is _not_ clear that they're just blindly and ludicrously
unjustly sending out extra hardware and arbitrarily charging for it.
It is _possible_ that that *is* the case but further investigation
would be necessary to make sure of it.
I won't be buying from 'em today, tomorrow, or next year. The
"not-highly-disclosed" stuff is what I'm particularly concerned about,
not the "purported double billing."
--
(concatenate 'string "cbbrowne" "@acm.org")
http://www.ntlug.org/~cbbrowne/wp.html
"X is like pavement: once you figure out how to lay it on the ground
and paint yellow lines on it, there isn't much left to say about
it. The exciting new developments are happening in things that run ON
TOP of the pavement, like cars, bicycles, trucks, and motorcycles."
-- Eugene O'Neil <eug...@cs.umb.edu>
Jimmy
replacement then you return the defect within 30 days. They require a CC number and charge only if
the defect is not returned within the 30 days. For Standard Replacement, the customer ships the
defect, then Maxtor ships a replacement within two days of receiptof the defect. As you said, this
cross shipping is a standard practice.
However, part of the problem is that many companies immediately ship AND charge credit cards for
replacement items. This is normally done for inventory/billing purposes. When the defective
merchandise is received, credit issuance is sometimes slowed. There are times when the customer has
to fight to get a credit for the returned defective item because the company intentionally delays
issuing the credit/refund. For smaller businesses this shows up as increased gross sales and
increased Accounts Receivables for funds due from the CC company. If a month or two goes by before
they have to issue the credit, this spares them from having to borrow additional operating capital.
This too is a standard business practice of increasing cash flow, speed up receivables and delaying
payables. This is nothing but an upside for the business unless they push the customer's patience
too far.
The customer should dispute the credit card charge in writing before paying the monthly bill.
Explain to the CC company why the charge should not be paid and let them go to bat against these
sort of companies. The customer may be required to provide a copy of 'proof of delivery' showing
the returned defect was accepted by the company in question, so it is a good idea to ship the defect
by any method requiring a receiving signature.
"Jim Sanders" <jsan...@pclv.com> wrote in message news:uedl9bo...@corp.supernews.com...
Brigitte
I do understand that they sent me those
motherboards with the understanding that they
would "hopefully" have given us credit for
the initial 2 boards had we returned them.
BUT, as I said in my earlier post when I
called them and told them that the
motherboards were never going to work because
they were not compatible with the bundled
processors, they became hostile with me and
hung up on me. I was trying to tell them NOT
to ship the other 2 boards, because they
weren't going to work. And the manufacturer
was correct, they didn't work. NONE of the
4 boards worked with the 2 processors sent to
us in the initial shipment that were
advertised by Tiger Direct as a bundled
special. And after talking to the
manufacturer it's no surprise that they
didn't work, they were not designed to.
The second shipment of motherboards was sent
to me after I told the customer service rep
on the phone. They were shipped several days
after I had that conversation with them.
If you read this entire thread though, from
beginning, you'll see that mine is not an
isolated case. I have yet to see one person
post a positive message in regard to them.
Brigitte
"Jim Sanders" <jsan...@pclv.com> wrote in
message
news:uedl9bo...@corp.supernews.com...
Jim Sanders
eating the whole cost.
"Brigitte" <ba...@rocketmail.com> wrote in message
news:ac79v7$s8c$1...@iac5.navix.net...
J. Clarke
eskw...@SPAMBLOCK.shore.net says...
> In comp.sys.palmtops.pilot Brigitte <ba...@rocketmail.com> wrote:
>
> | If you read this entire thread though, from
> | beginning, you'll see that mine is not an
> | isolated case.
>
> it from them was that a big spindle of CDRs was bundled in for a super low
> price. The other reason was the guy told me it was in stock and would be
> shipped that day.
>
> A few days later, I get the spindle of CDRs, along with an invoice for
> them at their full price, and a notation that the drive was backordered.
> WTF!?
>
> I called and was told that a shipment of drives would arrive that day, I'd
> get mine shipped right out, and that the price of the CDR spindle would be
> adjusted on the second invoice. The drive got shipped a few days later,
> and the price was adjusted.
>
> But they told me it was in stock, and it wasn't. And if I had cancelled,
> because of the stock situation, I'd either have to ship the damn CDRs
> back, or pay an inflated price for them.
>
> It all worked out OK in the end. But I will never again order from them.
Just a comment, and I'm not defending Tiger, but if they work like many
online resellers and pass the order through to a wholesaler who drop-
ships to the end customer for them, it is quite possible that they took
your order in good faith based on the in-stock quantity reported at the
time and between the time you placed your order and the time that the
wholesaler received it the wholesaler had exhausted his stock. This can
happen easily if there's low stock and a little bit of lag in the order-
entry.
> --
> =========================================================
> --------...@shore.net------------
> =========================================================
>
--
--
--John
Reply to jclarke at ae tee tee global dot net
(used to be jclarke at eye bee em dot net)
Model Flyer
Mr. Gamer <som...@nowhere.com> wrote in message
news:3ce5986d.178479283@news...
> On Tue, 7 May 2002 19:11:39 -0500, "Brigitte" <ba...@rocketmail.com>
> wrote:
>
> >This is a multi-part message in MIME format.
> >
> >------=_NextPart_000_0117_01C1F5FB.041EAC40
> >Content-Type: text/plain;
> > charset="Windows-1252"
> >Content-Transfer-Encoding: quoted-printable
> >
> >We too were swindled by TigerDirect.com. We purchased over $700.00 =
> >worth of merchandise from them. NONE of it worked properly. After =
> >phoning them to tell them about it, they sent the products to us AGAIN =
> >and charged our credit card AGAIN. The product that we received from =
Contact your credit card company, Tiger Direct did not supply goods of
merchantable quality, bring them to court for supply goods that failed to
live up to your expectations. If I just paid out over $1400 for goods I
would expect them to work.
--
.
---
Cheers
Jonathan,
printe...@eircom.net
Have a look at my Local Model Aero Club site
The Enniscorthy & Co Wexford MAC
http://geocities.com/e_and_cw_mac
Cheers Jonathan Hon. Tres.
> >them on the second shipment was also defective. We got tired of dealing
=
> >with them and their tactics and decided to give up and just pay for the =
> >defective merchandise. It was easier to just pay for it, than deal with
=
> >their lies on the phone. =20
> >
> >It was a very expensive lesson.
> >
>
> You paid $1400 then gave up cause they were too anoying to deal with??
> Can I come and visit you? I'll stop being annoying for MUCH less.
> ;^)
>
> Jeff...................
>
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.350 / Virus Database: 196 - Release Date: 17/04/02
Mike H.
same time you are spending dealing with bozos. Sometimes it's best to just
swallow your anger and sense of injustice, cut your losses, and move on. I
once had a problem just trying to get them to track an order. That was a few
years ago. I have not dealt with them since.
Mike H.
"DevilsPGD" <devilspl...@crazyhat.net> wrote in message
news:musbeus8g5ook0akd...@4ax.com...
Mike H.
myself doing business with yesterdays fool. Companies often go into the
toilet and when they run out of air, they come back out. I once purchased a
notebook DVD drive from Micron. The tiny drive arrived bouncing around in a
box without packaging that was 20 times its size. I called them, and
politely complained. I told them that I would not trust a mechanical device
that had received such treatment. They promptly sent me a new drive and I
returned the old one. The shipped the new before the old had arrived BTW and
did not mess with my credit card. The new drive arrived in the same idiotic
manor as the previous drive. To my amazement, other tiny items arrived
rattling around in boxes without any padding. I stopped buying from Micron.
I realized that I was not dealing with isolated incidents of stupidity but
genuine corporate brain damage.
A Micron salesman called and I told him why and that they has lost the sales
of two systems over this. I year later I decided to forgive them and
purchased a new system from them. I think I'll wait on Tiger a little bit
longer.
Mike H.
"Christopher Browne" <cbbr...@acm.org> wrote in message
news:m3u1p5r...@chvatal.cbbrowne.com...
Heywood Jablomi
purchases with tigerdirect.com and never had an issue. Always prompt, well
packaged, and billed correctly. Go figure.
"Mike H." <micha...@msn.com> wrote in message
news:aceenr$ossfk$1...@ID-76427.news.dfncis.de...
Brigitte
have.
Brigitte
"Mike H." <micha...@msn.com> wrote in
message
news:aceenr$ossfk$1...@ID-76427.news.dfncis.de..
.
> Hey guys. Time is money. Especially if you
can be billing someone for the
> same time you are spending dealing with
bozos. Sometimes it's best to just
> swallow your anger and sense of injustice,
cut your losses, and move on. I
> once had a problem just trying to get them
to track an order. That was a few
> years ago. I have not dealt with them
since.
>
> Mike H.
> "DevilsPGD" <devilspl...@crazyhat.net>
wrote in message
>
news:musbeus8g5ook0akdeh82q2vsln5tjr628@4ax.c
Jacques Clouseau
wrote:
>Everybody's experience has merit, but for the record, I've made three
>purchases with tigerdirect.com and never had an issue. Always prompt, well
>packaged, and billed correctly. Go figure.
Dude. Extremely cool name you came up with there. I thought I had a good
pseudonym, but hats off to you!
Jacques
jacques...@yahoo.com
alfonso gayoso
your side' or something like that. People can email the magazine and
they investigate for you. For what I've read, this seems to work many
times.
hope this helps.
al
David Orriss, Jr.
wrote:
>It was easier to just pay for it, than deal with their lies on the phone.
>
>It was a very expensive lesson.
You just *paid* for over 1400 dollars of defective merchandise? Hell,
not only would I have contested the charges on my CC, I'd have told
them to go to hell if they expected to get any of it back considering
their attitude!
David Orriss Jr
http://www.davenet.net/
http://www.codeskanks.com/
perl -le '$_="6110>374086;2064208213:90<307;55";tr[0->][ LEOR!AUBGNSTY];print'
SPAM Sucks.. use Sneakemail and defend yourself.
http://www.sneakemail.com/
David Orriss, Jr.
comes to their own members. They're just about collecting their fees
so you can get their logo on your website/catalog/store window/pay
toilet/whatever....
You want to deal with it properly you need to send registered letters
to the Attorey's General and Consumer Affairs offices for your state,
and for the state where Tiger Direct is incorporated *and* send a
registered copy to TD themselves. Then TD will have to answer to
those agencies and you *will* get satisfaction.
But whatever you do, if you're not satsified with what you got,
CONTEST THE CHARGE with your CC company, FIRST. Because that is the
*first* question those agencies will ask... and if you didn't, they're
going to wonder why you're complaining.
On Thu, 9 May 2002 12:04:50 -0500, "Brigitte" <ba...@rocketmail.com>
wrote:
>The Better Business Bureau is only effective
>when the business you're complaining about is
>a member of the BBB.
>
>
>"burris" <resp...@bellsouth.net> wrote in
>message
>news:3CDA82B4...@bellsouth.net...
>> The Better Business Bureau is worthless. It
>functions for
>> businesses and not consumers.
>> In fact, in South Florida, they went out of
>business themselves.
>>
>> With respect to Tiger Direct, I'm still
>waiting for satisfaction
>> for a project from about 8 years ago. I see
>they haven't changed
>> and I surprised to hear that they are still
>in business.
>>
>> You must admit that they have some really
>wonderful ad producing
>> people. Their brochures sure read and look
>great. Too bad it has
>> nothing to do with the company.
>>
>> burris
Bill Michaelson
Heywood Jablomi wrote:
> Everybody's experience has merit, but for the record, I've made three
> purchases with tigerdirect.com and never had an issue. Always prompt, well
> packaged, and billed correctly. Go figure.
>
Me too.
Mark S
problem.
/Mark
"Bill Michaelson" <bi...@cosi.com> wrote in message
news:3D0CBFE...@cosi.com...
Alan Anderson
> I've bought a lot of stuff from them (and returned a few things) and never a
> problem.
Which leaves me wondering something. Why did you return anything if there
wasn't a problem?
Bill Michaelson
configuration I needed. Perhaps I could blame ambiguity in the
specifications they published. Or I could blame myself. No matter -
they accepted the returns, no problem, no charge.
Just my experience. They've never screwed me.
Mark S
/Mark