Did you align the cartridges? You could carefully clean the contacts on the
printhead that connect with the cartridge with alchol. I would say it's more
likely to be a problem on the black rather than the colour. Black is used in
colour printing and if this is missing a few pens it will leave a regular
gap, ie banding. Print two verticle black bars and see what the result is.
I had a problem with a printer where some of the pens were missing and
repeated cleaning of the contacts eventually brought them back.
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Cheers,
Jonathan Lowe,
"Mainly-Printers" new address,
Please reply to the News Group and
keep to subject.
.