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Epson 820 only prints 40% of a landscape image - any ideas?

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Epson Barnett

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Apr 2, 2002, 12:13:43 PM4/2/02
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I'm using an Epson 820. I'm trying to print a full size (8 x 10.25)
image which is 300 dpi. The page setup is on "landscape" and paper
type is heavy matte. The image looks fine in Photoshop and ACDSee, and
also looks fine in the Epson print preview screen. When I print it, it
only prints the first 40% or so. The image prints with a crisp edge as
if it had been cropped 40% across. The Epson print dialog continues
after the image finishes printing (i.e. the progress bar only shows
40% when the image finishes, yet the progress bar continues at a slow
pace until it gets to 100%).
I've tried printing from Photoshop and ACDSee, with itentical results.
The image always prints to the exact same point. The image is a BMP.
I'm not getting any kind of errors or dialogs indicating a problem.

Any ideas?

Leicaddict

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Apr 2, 2002, 1:35:30 PM4/2/02
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I don't quite understand what you're doing. The paper size should be 8x10,
which should automatically come up for Heavyweight Matt. For photo printing
you should have either 2880 or 1440 to choose from. Also what is ACDSee? I
print 35mm slide, scanned @ 4000 dpi into photoshop, and printed with an
Epson 890. I print directly from photoshop. Once I had the print driver
installed, I removed all the Epson software from my computer. I usually just
choose print to fit, full bleed or maximum, centered, etc, and let the print
driver do all the work. Incidently, I throw 122MB tiff files at it, and it
does just fine. The only real change I make to a file is to crop an image to
the aspect ratio of the paper size I'm printing too.

"Epson Barnett" <goo...@grider.org> wrote in message
news:42876950.02040...@posting.google.com...

Forrest Anderson

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Apr 2, 2002, 9:51:54 PM4/2/02
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On 2 Apr 2002 09:13:43 -0800, in comp.periphs.printers,
goo...@grider.org (Epson Barnett) wrote:

I read your post earlier today, wondering what the problem might be,
but I came up with nothing, and put it to one side. Then, when doing
some printing this evening, the *same* thing happened to me for the
first ever time - the top 45%-ish of the page printed as normal, then
the bottom 65%-ish was blank. Epson print preview showed a full page,
as did Photoshop preview (by clicking on the status bar). Getting the
driver to rotate the image at print-time by 180 degrees didn't help -
the first 45% of paper that came out of the printer had printing, the
remainder didn't. It's rather like the effect you get when you try to
print on a laser which doesn't have enough memory to print the
complete page.

However, although we have the same problem, there are a *lot* of
differences in set-up. I'm using an Epson 1290 to print a JPG on
European A4 portrait paper, and I get the problem in Photo Quality
Inkjet paper at 720dpi, and on plain paper on Economy setting (you
can't get much more low-res than that!). So I'm using a different
model of printer; a different file format; a different size,
orientation and type of paper; and a different print resolution - but
I *still* get the same problem! The same picture printed fine on a HP
Laserjet 2200D.

Upgrading the print driver might normally be an idea, but that's
hardly a common denominator, since we're using different machines. It
might be a Photoshop problem (I'm using 6.0.1) but you've apparently
had the same problem with ACDSee. I'm using WinMe on a 1.2GHz Dell
Inspiron 8100 with 512MB RAM, and connecting through a parallel
printer port. I was also concurrently running an e-mail program and
Internet Explorer at the same time as Photoshop, which was probably
unwise. Anything in common there?

After re-booting the computer the image printed properly, and since I
had other programs running at the same time, it may very well have
been a memory/system resources problem. Did a re-boot correct things
for you?

Forrest


--
Forrest Anderson forrest...@forrestdale.co.uk
Edinburgh
Scotland

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