One inkjet cartridge vendor to avoid at all cost
Mark Guzowski
Hash: SHA1
Some businesses should be avoided at all cost. The following one
charges credit cards before shipping items, lies about items being in
stock, operates under two names (with each site not seemingly
referencing the other), etc. Such businesses really sadly still do
exist in the world, and your best bet is to keep records in writing
for the credit card company!
- -----Original Message-----
From: Mark Guzowski [mailto:m...@copper.net]
Sent: Thursday, November 28, 2002 1:53 PM
To: 'ja...@priceless-inkjet.com'; 'mail...@modelinkjet.com'
Subject: Some more info on order #94103790893910970
Not to be entirely brutal, but have you geniuses even looked at your own
web site? Right on the front page it states quite clearly "All Products
in Stock." What a flat out lie - your own customer service rep &
packing slip with the black carts admitted such.
Is your comment regarding guaranteed satisfaction true? If so send me
an RMA for the cartridges (the black ones are the only ones I've
received)! No one should support your web site (sites!) until you guys
seriously clean up your act. I just have to shake my head at why two
identical web sites, pointing to the precise same addresses, would exist
in the first place, and why neither site would seem to reference the
other (ex: operating under an assumed name). In days of old, some
people set up businesses just to trap credit card #s, and to do many
fraudulent things with those #s. Things smell real, real bad at
modelinkjet.com.
Again, I state quite clearly, is your comment regarding guaranteed
satisfaction true? Send me an RMA for the cartridges (the black ones
are the only ones I've received)! I do not want to support a business
such as yours, and no one should.
And again I state quite clearly, if the color carts haven't shipped,
cancel the order. If they have shipped, send me an RMA to return 'em,
unless your guaranteed satisfaction comment is also a lie!
Obviously you'll never get my business again, the real question is will
you do irreparable harm to your merchant account & reputation.
- -----Original Message-----
From: Mark Guzowski [mailto:m...@copper.net]
Sent: Wednesday, November 27, 2002 6:21 PM
To: 'janeb@priceless-inkjet'; 'mail...@modelinkjet.com'
Subject: RE: Modelinkjet Order
Email works great for me - printed records when order details are
involved is de rigeur (the credit card company likes that sort of
stuff). If this is to tell me the color carts still haven't shipped,
cancel the order.
- -----Original Message-----
From: janeb@priceless-inkjet [mailto:ja...@priceless-inkjet.com]
Sent: Wednesday, November 27, 2002 3:48 PM
To: m...@copper.net
Subject: Modelinkjet Order
Please contact us regarding your order. We need
to clarify some information.
Jane
Customer Relations
ja...@priceless-inkjet.com
- ---------------------
Greetings!
I received my shipment today, and the color cartridges are marked as
backordered. Your web site, and receipt, made no mention at all that
they were not in stock. I would not have ordered were they not in
stock. My standard policy is if in can't be shipped in a week, cancel
the order, and of course my cc should not be charged until the products
are shipped.
After talking to someone on the phone I understand the cartridges are
supposed to ship today, and indeed the cc has been charged.
Your web site should state quite clearly whether or not items are in
stock, unambiguously, and if it cannot determine such that should
indicate that also, unambiguously.
I'm trusting the products will actually be shipped very shortly (today
or tomorrow) and that my cc is *not* being used to float your inventory.
The latter is of course more or less fraud.
- -----Original Message-----
From: mail...@modelinkjet.com [mailto:mail...@modelinkjet.com]
Sent: Friday, November 22, 2002 3:52 PM
To: M...@COPPER.NET
Subject: Your order at modelinkjet.com (94103790893910970)
Dear MARK GUZOWSKI,
We are pleased to inform you that your order was processed and shipped
today.
This shipment includes the following products:
- ---------------------------------------------------------------------
Qty Item ID Price
- ---------------------------------------------------------------------
2 Lexmark 12A1975 Black Inkjet Cartridge; High
Yield, High Resolution, Water-proof. Black OEM
12A1975 $69.94
3 Lexmark 12A1990 Color Inkjet Cartridge; 450 page
yield, High Resolution Photo Print Cartridge.
Tri-Color OEM 12A1990 $110.91
- ---------------------------------------------------------------------
Subtotal: $180.85
Shipping: $0.00
Sales tax: $0.00
Total: $180.85
- ---------------------------------------------------------------------
The order was shipped to the following recipient:
MARK GUZOWSKI
28050 AURORA ROAD
SOLON, OH 44139
UNITED STATES
via US POSTAL FIRST CLASS
Currently a courier tracking number for this order is not available to
track the parcel while in transit. If your order contained more than one
item, products may have shipped from different warehouses in order that
the shipment is expedited. Delivery may take from 1 to 7 business days,
based on the shipping method you have selected, for destinations within
the continental USA and Canada, or 7 to 21 days for most International
orders.
We appreciate your business and look forward to serving you.
Modelinkjet.com
3890 Tamiami Trail
Port Charlotte, Florida 33952
Toll Free Ordering and
Customer Service: 1 877 408 3652
Phone: 1 941 766 7121
Fax: 1 888 463 0488
URL: http://www.modelinkjet.com
E-mail: mail...@modelinkjet.com
- -----
Mark Guzowski
m...@copper.net
eZine/Homepage: http://groups.msn.com/magWorks
This message has been digitally signed. Authenticity can be verified
upon request.
A few of the words I live by: "Live life day to day, on your own terms
(not someone else's). Set your own moral compass, let it not be set
for you. Define your own self worth, let it not be defined for you.
Your creativity (i.e., intellectual property) is yours to do with as
you please; in absence of an explicit agreement to the contrary
(signed by you) it is not for others to do with as they please."
About the email content: This email reflects my opinions. If the
content offends, and you are a member of law enforcement (e.g., local
police, fbi, nsa, or rcmp), first ask yourself if you have a legal
wiretap. If not, stop reading the email Ass. Otherwise, chill out -
they're only my opinions after all.
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