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HP 78 remanufactured cart doesn't work.Please HELP !!!

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geo

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Oct 21, 2004, 7:13:08 AM10/21/04
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I bought a hp 78 Rem cartridge from e-bay but my printer doesn't
recognize it.The contacts on the front are different from those on the
original cart.What can i do?I have a HP 6122.
Please HELP ME !!!

geo

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Oct 21, 2004, 8:54:35 AM10/21/04
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The cartridge is 23 !!!
Is there any way to use with my 6122?

Dan G

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Oct 21, 2004, 10:22:38 AM10/21/04
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"geo" <luck...@iol.it> wrote in message
news:pan.2004.10.21....@iol.it...

> The cartridge is 23 !!!
> Is there any way to use with my 6122?


No, there is no way.


geo

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Oct 21, 2004, 11:02:32 AM10/21/04
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Dan
I bought a new hp 78 cart for 9.50 euro but has expired a year ago.
Will work?
The blu tape has been never removed.
thanks

Dan G

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Oct 21, 2004, 11:42:59 AM10/21/04
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Might be OK, won't hurt to try. If you see banding or missing colors, soak
the head surface in hot water and ammonia for a few minutes.

geo

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Oct 21, 2004, 12:11:24 PM10/21/04
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Thanks Dan

Bob Headrick

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Oct 21, 2004, 8:05:29 PM10/21/04
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"geo" <luck...@iol.it> wrote in message
news:pan.2004.10.21....@iol.it...
> The cartridge is 23 !!!
> Is there any way to use with my 6122?

No, the 23 cartridge operates at different voltage and frequency and has an
entirely different nozzle layout, with less than half the nozzles of the 78
cartridge. Additionally the electrical contacts are entirely different.
Contact the seller on eBay - if he sold you this as compatible with a #78
cartridge get your money back.

Regards,
Bob Headrick, not speaking for my employer HP


geo

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Oct 23, 2004, 9:11:52 AM10/23/04
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My new hp 78 doesn't work.I removed the blue tape and the same time the
metallic plate went off.Anything i can do for that?
"Bob Headrick" <bo...@proaxis.com> wrote in message
news:10ngjmi...@corp.supernews.com...

Bob Headrick

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Oct 23, 2004, 9:27:52 PM10/23/04
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"geo" <luck...@iol.it> wrote in message
news:sMsed.76569$b5.37...@news3.tin.it...

> My new hp 78 doesn't work.I removed the blue tape and the same time the
> metallic plate went off.Anything i can do for that?

If this is an original HP cartridge then check the warranty date as shown at:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bua02014

If the cartridge is still under warranty contact HP for a replacement. If this
is a remanufactured cartridge contact your dealer for a replacement.

geo

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Oct 25, 2004, 8:34:39 AM10/25/04
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The warranty expired july 2004 but i called HP and will send me a new
one.They didn't asked me about the warranty

"Bob Headrick" <bo...@proaxis.com> wrote in message

news:10nm1rj...@corp.supernews.com...

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