Canon printer stops halfway through a print

[Pixmaker]

Hello, All:

I'm not sure if this is the right forum for this question but here
goes. . .

I'm printing a number of letter-sized color images using an old (but
fantastic) Canon iP4000. I've done this for years but suddenly have a
weird problem�

Sometimes (not always) the printer will stop halfway through a sheet
and I get an error message saying, there was an error! (There's a
message.)

I understand this may not be a printer problem but will appreciate any
ideas or pointers that will help fix this problem.

I often use Photoshop to crop, correct and edit my images. I also use
a program called ACDSee as a quick image-viewing aid.

It doesn't seem to matter whether the images are printed through
Photoshop or ACDSee, this stopping problem still ccurs. It's as if the
printer suddenly runs out of memory (or something.) FWIW, the
indicator lamp on the Canon keeps flashing as if data is being sent
from the computer�it just stops printing!

I'm puzzled! Anyone have any ideas?

Thanks,

Pixmaker in FLL

[David H. Lipman]

From: "Pixmaker" <pixm...@comcast.net>

You are postiung in the right place.

What EXACTLY is the error message as indicated in... " I get an error
message saying, there was an error! (There's a message.)" ?


--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp

[Gernot Hassenpflug]

Pixmaker <pixm...@comcast.net> writes:

> Hello, All:
>
> I'm not sure if this is the right forum for this question but here
> goes. . .
>
> I'm printing a number of letter-sized color images using an old (but
> fantastic) Canon iP4000. I've done this for years but suddenly have a

> weird problem.

Hi,

I'm the maintainer of the Canon backend for the Gutenprint project,
and agree that the iP4000 is a great printer.

> Sometimes (not always) the printer will stop halfway through a sheet
> and I get an error message saying, there was an error! (There's a
> message.)

aYou could be on a Windows system, judging by the fact that you use
Photoshop and don't say anything about the OS, but you could be on a
Mac in which case this is my department: you would be using CUPS as a
printing system and there are some bugs in recent versions that
exhibit in the way you describe.

> I understand this may not be a printer problem but will appreciate any
> ideas or pointers that will help fix this problem.
>
> I often use Photoshop to crop, correct and edit my images. I also use
> a program called ACDSee as a quick image-viewing aid.
>
> It doesn't seem to matter whether the images are printed through
> Photoshop or ACDSee, this stopping problem still ccurs. It's as if the
> printer suddenly runs out of memory (or something.) FWIW, the
> indicator lamp on the Canon keeps flashing as if data is being sent

> from the computer, it just stops printing!

>
> I'm puzzled! Anyone have any ideas?

Do you see the jobs still in the queue on your system, or are they
completely sent to the printer?
--
Gernot Hassenpflug

[Pixmaker]

Hello, Gernot:

After a lot of head scratching and carefully reading the printer
manual, I came to the conclusion that the ACDSEE program was set
incorrectly.

Unfortunately, it was also what has been called a "cockpit problem,"
that is. . . my fault. . . sort of!

The REAL problem lies in the wording of the instruction manuals (not
the first time I've taken a beating from a really bad instruction
manual.)

The best way to explain it is by saying that, what the program and the
manual describe as the print size. . . is really the PAPER SIZE!

So, when I stopped entering my print size (7.5" x 10.5") and telling
the machine to "fit to size" of a letter sheet, the problem went away.

By sizing the image in Photoshop and simply telling the printer to lay
it down on a letter-size sheet, everything worked fine.

Ah well, another few hours of my life stolen!

Many thanks for your help.

David Mehall




On 07 Aug 2012 15:18:47 +0900, Gernot Hassenpflug

[Pixmaker]

Well, it seems I had a "cockpit problem," . . . my fault, sort of.

What the ACDSEE program calls a print size is really the paper size,
it seems. So I solved the problem by sizing the image in Photoshop
and telling my program to lay it down on a letter-sized sheet.

All now seems to work well.

I really hate machines that can't speak English!

Thanks for your help.

Dave Mehall

[Gernot Hassenpflug]

Pixmaker <pixm...@comcast.net> writes:

> Hello, Gernot:
>
> After a lot of head scratching and carefully reading the printer
> manual, I came to the conclusion that the ACDSEE program was set
> incorrectly.

Hi Pixmaker,

> Unfortunately, it was also what has been called a "cockpit problem,"
> that is. . . my fault. . . sort of!
>
> The REAL problem lies in the wording of the instruction manuals (not
> the first time I've taken a beating from a really bad instruction
> manual.)
>
> The best way to explain it is by saying that, what the program and the
> manual describe as the print size. . . is really the PAPER SIZE!

Ouch :-(
That is a painful one to experience...

> So, when I stopped entering my print size (7.5" x 10.5") and telling
> the machine to "fit to size" of a letter sheet, the problem went away.
>
> By sizing the image in Photoshop and simply telling the printer to lay
> it down on a letter-size sheet, everything worked fine.
>
> Ah well, another few hours of my life stolen!

Glad you got it sorted out.
--
Gernot Hassenpflug