Anyone already had this problem and solved it? If so, I would appreciate a
reply.
Thanks for the help, if you send the answer...
Regards-
Sterling
>I've had this printer for several years. It's a 600 dpi b/w that works
>fairly well as a home printer. Lately, I've had a problem with it feeding
>several sheets at a time ONLY when it gets down to about 10 or 15 sheets in
>the feeder. If there are more, it doesn't do that.
>
>Anyone already had this problem and solved it? If so, I would appreciate a
>reply.
>
Probably half a million or so.... :-)
It's been in the newsgroups more times than I care to remember.
Your separation pads & roller need replacing.
Try Moe <m...@laser-service.com>
who sells a repair kit with video to tell you how to do it for about $29 US
--
Regards,
Peter Wilkins (wilk...@one.net.au)
You can try HP's free fix
"Sterling" <sterl...@yahoo.com> wrote in message
news:NGFL6.23460$I5.45...@news1.rdc1.tn.home.com...
This is a common problem with all of the HP printers using this engine 5L,
6L etc. It's a simple matter of replacing the paper feed roller and more
importantely the seperator pads. The easiest solution is to get the kit from
moe of www.fixyourownprinter.com , get the video as well, it will show your
the easiest way to do the job. It turns a 3hour job into a 1/2 hour job.
--
---
Cheers,
Jonathan Lowe,
"Mainly-Printers" new address,
Please reply to the News Group and
keep to subject.
>http://195.92.115.180/hp_request_product.asp
>
>You can try HP's free fix
Is that for the 5L? It's not entirely clear on the page exactly what
product is involved. Tnx for any clarification.
You can also go to Ebay....and pay $10-$15 PLUS shipping for the same free
fix...
Hmmm
"budgie" <bud...@nowhere.cantech.net.au> wrote in message
news:3b008f72...@news.cantech.net.au...
>The same fix works for the 5L, 6L, 3100 and 3150.....the 1100 has different
>fix...
Thanks for the tip, John - just ordered mine :-))
If he knows how to replace the parts on that printer that would be the way
to bo but moe's video saved me a lot of time working out the best route.
Some of the catches and clasps are a little obscure making them difficult to
find for a beginner to servicing LaserJet printers.:-)
--
---
Cheers,
Jonathan Lowe,
"Mainly-Printers" new address,
Please reply to the News Group and
keep to subject.
.
>
I wonder if that free fix is available in Ireland or the UK?
--
---
Cheers,
Jonathan Lowe,
"Mainly-Printers" new address,
Please reply to the News Group and
keep to subject.
.
>
On Tue, 15 May 2001 11:21:18 +0100, "PrintersOnly"
<Don'trepl...@nocom.net> wrote:
>
>"John Johnson" <cha...@pacbell.net> wrote in message
>news:1aj1gtgn8m6dajcu7...@4ax.com...
>>
>> Just used it with my 5L and it seems to have fixed the problem. Real
>> easy to use. They shipped it in 2 days, free.
>
>I wonder if that free fix is available in Ireland or the UK?
--------== Posted Anonymously via Newsfeeds.Com ==-------
Featuring the worlds only Anonymous Usenet Server
-----------== http://www.newsfeeds.com ==----------
"PrintersOnly" <Don'trepl...@nocom.net> wrote in message
news:ULiM6.16905$_W2....@news.indigo.ie...
could you please explain 'the fix' ?
I appreciate the comments you guys provided! I ordered the free stuff from
HP and will see if it solves the problem. If I have difficulty, I'll try
Moe's solution. Thanks again.
Regards,
Sterling
"Sterling" <sterl...@yahoo.com> wrote in message
news:NGFL6.23460$I5.45...@news1.rdc1.tn.home.com...
http://www.hp.com/cposupport/printers/support_doc/bpl10122.html#P7_732
"Anonymous" <anon...@anonymous.anonymous> wrote in message
news:OpMCO9DBfzOQBI...@4ax.com...
"Anonymous" <anon...@anonymous.anonymous> wrote in message
news:OpMCO9DBfzOQBI...@4ax.com...
>Check the link...
>
>http://www.hp.com/cposupport/printers/support_doc/bpl10122.html#P7_732
>
That references the 1100 and says it is NOT applicable to the 5L series
kenny baby
"John Sobun" <jso...@johnsobun.com> wrote in message
news:9dvl1c$pdf$2...@slb6.atl.mindspring.net...
I can assure you that it would be impossible to replace any of the three
seperation pads without partial disassembly of that model. Having just
recently installed the multi pick repair kit I have that experiance at
least, I can only assume that you haven't any idea of what your talking
about.
Yes there is, you get the kit for the 5L/6L series and remove the rear and
top covers, the toner cartridge imaging unit. Then you disconnect all the
wires that pass-over the back of the unit from the circuit board - don't
disconnect from the board do the other ends. Then you remove the four screws
that hold in the paper feed mechanism, the paper feed clutch, the clips that
hold the bearings on the paper feed roller shaft, and the various other bits
that get in the way of removing the roller. You then remove the big
separation pad and then unclip the two small separation pads. Assemble all
the bits in the reverse order, put the printer back the correct way up and
insert the toner cart and test.
An easier way is to get the KIT from Moe at http://www.fixyourownprinter.com
, this includes a video on tape or CD that you will find it much easier to
follow than my description of the procedure. By doing this you will have a
5L that feeds paper as it's supposed to. There is also a device to prevent
paper jambs after the fuser that's common on those printers, it prevents
paper that is in the out box from slipping back inside causing paper to
jamb, get that as well if not already fitted. Ask Moe about it and what it
looks like.
http://www.hp.com/cposupport/printers/support_doc/bpl08107.html#P7_835
In my old days of bulletin boards a popular phrase was R.T.F.M or Read The
F---ing Manual.
Before you blast some one.....R.T.F.L. or Reaad The F---ing Link.
BTW, to make it easy for you.....they have pictures!!!!!
This is a fix FURNISHED by HP....it does NOT require disasembly of that
model, it is a one time fix, if you want to blast some one, blast HP.
You assume that I have no experience in disassembling and repairing
printers....wrong...should I assume that, based on your comments, you have
no experience in checking a manufacture's sites for tech support, or the
ability to follow a link???
ISSUE: The HP LaserJet printer experiences increasing multiple feeds,
mis-feeds and input jams toward the end of warranty or service life. The
separation pad installer provides a one-time solution to the issue of
multi-feeds and jams caused by the hardening of the old pad. This solution
addresses the issue for the HP LaserJet 6L, 3100 and 3150 products. The
illustrations in this sheet show the HP LaserJet 3100 product, but the same
procedure applies to other models.
I fully realize that my reply is quite sarcastic....I felt your pompous
attitude deserved it.
"PrintersOnly" <Don'trepl...@nocom.net> wrote in message
news:ZdOM6.250$Fk7....@news.indigo.ie...
>On Wed, 16 May 2001 23:45:31 -0500, "John Sobun" <jso...@johnsobun.com> wrote:
>
>>Check the link...
>>
>>http://www.hp.com/cposupport/printers/support_doc/bpl10122.html#P7_732
>>
>That references the 1100 and says it is NOT applicable to the 5L series
I used it on my 5L and it fixed the paper feed problem. Installation
worked fine also.
>I love it....I post the link to the HP site....people are too ignorant to
>check it out.....and then thave the audacity to tell me that I have no idea
>what I am talking about!!!
>
>http://www.hp.com/cposupport/printers/support_doc/bpl08107.html#P7_835
>
Take it easy, mate, your criticism is unfounded.
This thread is about the 5L, and the link you initially posted:
http://www.hp.com/cposupport/printers/support_doc/bpl10122.html#P7_732
was about the 1100 and specifically said it is NOT applicable to the 5L.
The link you are now referencing:
http://www.hp.com/cposupport/printers/support_doc/bpl08107.html#P7_835
also says, and I quote:
"NOTE: The separation pad is NOT available for the HP LaserJet 5L family and
should not be installed in the product."
As we have always been talking about the 5L, I have to agree with Jonathan Lowe,
there ain't no way to replace the separator pads without dis-assembling the
machine. I've done it, and it's not easy without Moe's video.
So I think you owe Jonathan Lowe an apology.
As Peter Wilkins states in his message the above link refers to the 1100 and
specifically states that the fix is not suitable for the 5L as this thread
is about. The problems with the 5L is the material that the seperation pad
is made out of is hard vinyl like plastic, the only fix is replacement with
a seperation pad with softer rubber like material. There are also two
smaller pads that need to be replaced and it's advisable to replace the
paper feed roller at the same time.
I will conceed to your vastely superior knowledge re the 5L if and when you
explain how you can replace the feed roller without dismantling the printer.
You have to get at the feed roller to replace the upgraded version of the
main seperation pad and two small pads. The above link refers to the 1100.
Can YOU zap them in there magically?
PS: I have the kit for the 5L here in front of me and look forward to your
explaination of fitting them magically. I have already tried HP's and Moe's
method, so I would like to hear yours.
--
---
Your's apologetically,
Jonathan Lowe,
"Mainly-Printers" new address,
Please reply to the News Group and
keep to subject.
.
PS: I have the kit for the 5L here in front of me and look forward to your
explaination of fitting them magically.
Thank's for your support Peter, it's great to hear from people who have some
knowlage of that series of printers.<G>. I am waiting for John sobun's magic
method for replacing the paper feed parts on the 5L.:-)
--
---
Cheers,
Jonathan Lowe,
"Mainly-Printers" new address,
Please reply to the News Group and
keep to subject.
.
>
Also....your reference was to more than just the 5L....while I agree that
the original query was concerning the 5L, you stated that NONE of them could
be fixed without disassembly.....I guess John Johnson is also wrong....
Oh well....
"Peter Wilkins" <wilk...@one.net.au> wrote in message
news:h6t9gtgird0gqnu7p...@4ax.com...
Have you read the message from John Johnson???
I know the parts you are talking about...
I started off with a reply to try and help someone....I knew there was a
free quick fix from HP....I directed him to the site....I did NOT realize
that the quick fix was not designed for the 5L, even though John Johnson
used it....there are 2 different kits from HP...6L, 3100 and 3150 and one
for the 1100
Then I get blasted that there is no quick fix...for any of the printers....
There was no harm initially done...the person I was trying to help was
obvioulsy intelligent in that he read through the link that I sent and
realized it wasn't for the 5L...
Others just decided that it was totally impossible to fix a separaion pad
without disassembly and that I was an idiot....
I obviosly agree that there is no quick fix for the 5L...
Can you agree that the others can be fixed without disassembly?
If nothing else, I think that maybe some people are now aware that they
should check the manufacture's site for fixes to their problems.
"PrintersOnly" <Don'trepl...@nocom.net> wrote in message
news:SybN6.555$Fk7....@news.indigo.ie...
In this document:
How do I order the Separation Pad?
Separation Pad installation instructions
What if I finish step six and the brown pad is still on the installer?
ISSUE: The HP LaserJet printer experiences increasing multiple feeds,
mis-feeds and input jams toward the end of warranty or service life. The
separation pad installer provides a one-time solution to the issue of
multi-feeds and jams caused by the hardening of the old pad. This solution
addresses the issue for the HP LaserJet 6L, 3100 and 3150 products. The
illustrations in this sheet show the HP LaserJet 3100 product, but the same
procedure applies to other models.
SOLUTION: See the following Separation Pad installation instructions.
NOTE: The separation pad is NOT available for the HP LaserJet 5L family and
should not be installed in the product.
--------------------------------------------------------------------------
Above is an extract from the document you point to and as you can see it
doesn't relate to the 5L which is the subject of this thread.
--
---
Cheers,
Jonathan Lowe,
"Mainly-Printers" new address,
Please reply to the News Group and
keep to subject.
.
"John Sobun" <jso...@johnsobun.com> wrote in message
news:9e2e4r$suo$1...@slb7.atl.mindspring.net...
> HP LaserJet printers - How to Install the User Installable Separation Pad
>
(snip)
>
>ISSUE: The HP LaserJet printer experiences increasing multiple feeds,
>mis-feeds and input jams toward the end of warranty or service life. The
>separation pad installer provides a one-time solution to the issue of
>multi-feeds and jams caused by the hardening of the old pad. This solution
>addresses the issue for the HP LaserJet 6L,
(snip)
>
>SOLUTION: See the following Separation Pad installation instructions.
>NOTE: The separation pad is NOT available for the HP LaserJet 5L family and
>should not be installed in the product.
>--------------------------------------------------------------------------
>Above is an extract from the document you point to and as you can see it
>doesn't relate to the 5L which is the subject of this thread.
And to think that I originally asked:
"budgie" <bud...@nowhere.cantech.net.au> wrote in message
news:3b008f72...@news.cantech.net.au...
> Is that for the 5L? It's not entirely clear on the page exactly what
> product is involved. Tnx for any clarification.
and was told ...
On Mon, 14 May 2001 23:44:17 -0500, "John Sobun"
<jso...@johnsobun.com> wrote:
>The same fix works for the 5L, 6L, 3100 and 3150.....the 1100 has different
>fix...
Ah well, the old 5L will just stagger along for now. I'll wait till
the problem becomes more frequent :-((
Peter
I already stated that I AGREE that is not for the 5L!!!!!
"PrintersOnly" <Don'trepl...@nocom.net> wrote in message
news:KrsN6.723$Fk7....@news.indigo.ie...
>Did you read the message from John Johnson???
>
>Also....your reference was to more than just the 5L....while I agree that
>the original query was concerning the 5L, you stated that NONE of them could
>be fixed without disassembly.....I guess John Johnson is also wrong....
>
>Oh well....
Yes, oh well!
You don't squeeze out that easily, with lies. I have only ever talked about the
5L and that is all this thread has been about. Read my two earlier posts in
this thread - I did not say others could not be fixed without disassembly- in
fact I didn't mention the other machines.
Of course the other machines can be updated without disassembly - that was
obvious from my last post and anyway was never in question. The fact is, no
matter how much you squirm and evade, the 5L must be disassembled to replace the
separator pads.
You were wrong in supplying incorrect info regarding the 5 L machine the
originator of this thread requested info about.
And no, I haven't read the post from John Johnson, it hasn't appeared on my ISP
yet, but whatever he said, it doesn't change the above.
When you are wrong, it's best to admit it, don't try to bluster and lie and
abuse your way out of it, you just get deeper in the shit and make yourself look
a fool.
You still owe Jonathan Lowe an apology.
>"Peter Wilkins" <wilk...@one.net.au> wrote in message
>news:h6t9gtgird0gqnu7p...@4ax.com...
>> Take it easy, mate, your criticism is unfounded.
>Ah well, the old 5L will just stagger along for now. I'll wait till
>the problem becomes more frequent :-((
>
You still have the option we told you about at the start of this ridiculously
long thread to get the 5L repair kit from moe www.fixyourownprinter.com
I guarantee it works for the 5L, I say again the 5L :-)
I've had my fix in for over 6 months and not a misfeed since, touch wood.
Peter, don't give up because we cannot agree about HP's 'quick fix', having
looked at the kit they supply "Free" I don't think the fix would last long.
The idea would appear to involve sticking a bit of brown plastic on to the
existing separation pad.
However, as I said don't give up, get Moe's kit from
www.fixyourownprinter.com and do the job properly. The only tools you need
are, philips screwdriver and a pair of needle nose pliers. I think Moe would
have the job done in 1/2 and hour, it took me 4/3 and you should have it
done in an hour and a half. It only involves removing the toner cartridge,
back cover, top cover and the paper feed assembly. Install the new parts,
reassemble everything as shown on Moe's excellent video and your printer is
back the way it should be.
The problem with the 5L is the composition of the material in the face of
the separation pad. This is a hard grey plastic, the replacement is a more
normal soft rubbery type material and it does it job so much better. The
feed roller is an essential part of the job because it suffers extra ware on
account of the material in the pad.
Now just order those parts and get the job done, if I can do it so can you.
>>
>> Ah well, the old 5L will just stagger along for now. I'll wait till
>> the problem becomes more frequent :-((
>>
>> Peter
>
>Peter, don't give up because we cannot agree about HP's 'quick fix', having
>looked at the kit they supply "Free" I don't think the fix would last long.
>The idea would appear to involve sticking a bit of brown plastic on to the
>existing separation pad.
Yes, i checked out the HP url and concluded it would be a
quick'n'dirty fix. That was why I pursued the question above - not to
irritate anybody but simply to try and work it out. I mean, if a 5L
is very similar to a 6L then why would a 6L fix not work on the 5L.
>However, as I said don't give up, get Moe's kit from
>www.fixyourownprinter.com and do the job properly.
I've thought about that, but by the time it gets down to here in oz,
and with the depressed value (oxymoron?) of our peso, it would
probably cost a fortune even though it's only $US30.
I'm not scared of the technical side at all ...
Peter
If you read my last message to Peter Wilkins you will see that it is in
response to his suggesting that he give up on his 5L and wait until it
expires. I wanted to encourage him to continue with his efforts to repair it
by using Moe's kit, it works. I made no referance to the lack of suitability
for the other solution so don't get upset I am not beating the dead horse
rather trying to keep a live on alive.:-)
--
---
By,
Jonathan Lowe.
"Mainly Printers" new e-mail address,
printe...@eircom.net
So John, who was the original poster, I have just sent a message to Peter
Wilkins suggesting that he goes ahead with Moe's fix for his 5L and now I'm
confused, I can no longer check back as the previous messages go so far back
that they've been scrubbed.:-)s
--
---
Cheers,
Jonathan Lowe,
"Mainly-Printers" new address,
Please reply to the News Group and
keep to subject.
.
>
>
>If you read my last message to Peter Wilkins you will see that it is in
>response to his suggesting that he give up on his 5L and wait until it
>expires. I wanted to encourage him to continue with his efforts to repair it
>by using Moe's kit, it works. I made no referance to the lack of suitability
>for the other solution so don't get upset I am not beating the dead horse
>rather trying to keep a live on alive.:-)
You don't need to worry about me (Peter Wilkins) - I did Moe's fix well over 6
months ago. I posted to Sterling who asked initially, telling him about Moe and
to use his kit for his 5L.
The thread got confused because John Sobun said the quick and nasty HP fix was
applicable to the 5L, and it isn't - at least not according to HP!!!
I only reasized after I had posted my above message referring to your 5L
that it was someone else. I think you will agree that the 5L kit from moe
works, however will such a fix work on the other models. I think the 6L had
an improved main seperation pad from the outset, however it think it still
suffers from the multi page pick problem. The 5L fix supplied by Moe seems
to work very well, however do you know if the same part will fix the problem
on the 6L as I don't have much faith in HP's quick and stickey fix. From
what I can see it involves placing a piece of fly-paper on the pad and
hoping for the best:-)
--
---
Cheers,
Jonathan Lowe,
"Mainly-Printers" new address,
Please reply to the News Group and
keep to subject.
.
>I only reasized after I had posted my above message referring to your 5L
>that it was someone else. I think you will agree that the 5L kit from moe
>works, however will such a fix work on the other models. I think the 6L had
>an improved main seperation pad from the outset, however it think it still
>suffers from the multi page pick problem. The 5L fix supplied by Moe seems
>to work very well, however do you know if the same part will fix the problem
>on the 6L as I don't have much faith in HP's quick and stickey fix. From
>what I can see it involves placing a piece of fly-paper on the pad and
>hoping for the best:-)
I don't know if the 5L fix works for the 6L, but I'm sure Moe will know or will
have a kit for the 6L. Why not ask him if you need to know?
Moe <m...@laser-service.com>
I have no experience of the HP quick fix with the other printers, but it is
probably worth a try. It's free, and if it doesn't work you can always fall
back on good old Moe.
BTW, on checking back, I found I actually did my Moe update in May 99 -
so much for my memory of "well over six months ago" as I said in my post.
That's a very long six months - but I did say "well over"!!
Not a misfeed since, touch wood, so the kit is good.
Thanks to Jonathan Lowe who directed me to the HP page for the free
seperator.
Today, the postman presented me a present from HP, free of charge. I opened
it up, followed the quick and easy instruction that came with it. Dropped
the seperator into my HP 5L (take note: it's Five-L). Test printed several
pages and it worked like new. Before that, the multi-feed problem would
have occurred but this time around, no multi-feed problem.
Big thank you to HP for providing such superb after-sales customer service -
way to go!!
To Jonathan Lowe and John Sobun, stop the bickering. You're both right.
"PrintersOnly" <Don'trepl...@nocom.net> wrote in message
news:ULiM6.16905$_W2....@news.indigo.ie...
>
> "John Sobun" <jso...@johnsobun.com> wrote in message
> news:9dokip$9um$1...@slb6.atl.mindspring.net...
> > http://195.92.115.180/hp_request_product.asp
> >
> > You can try HP's free fix
>
> If he knows how to replace the parts on that printer that would be the way
> to bo but moe's video saved me a lot of time working out the best route.
> Some of the catches and clasps are a little obscure making them difficult
to
> find for a beginner to servicing LaserJet printers.:-)
> --
> ---
> Cheers,
> Jonathan Lowe,
> "Mainly-Printers" new address,
> Please reply to the News Group and
> keep to subject.
> .
>
>
> >
>Today, the postman presented me a present from HP, free of charge. I opened
>it up, followed the quick and easy instruction that came with it. Dropped
>the seperator into my HP 5L (take note: it's Five-L). Test printed several
>pages and it worked like new. Before that, the multi-feed problem would
>have occurred but this time around, no multi-feed problem.
>
>Big thank you to HP for providing such superb after-sales customer service -
>way to go!!
And a big thanks to you for posting the info.
I will now ask HP for a 5L kit and keep it as a spare just in case my Moe
supplied kit ever fails.
Is that the cheap and nasty fix or the slower complete replacement kit?
--
---
Cheers,
Jonathan Lowe,
"Mainly-Printers",
Please reply to the News Group and
keep to subject. Spam catcher.
.
Hi Peter,
The Moe kit uses the same or better parts than those supplied by HP, infact
it's possible that Moe's kit is better than the parts supplied by HP. The
original problem with the 5L is the hardness of the material used in the pad
on the main piece of plastic on the seperation unit. When you got your kit
from Moe did you get the video and find it useful?
--
---
Cheers,
Jonathan Lowe,
"Mainly-Printers",
Please reply to the News Group and
keep to subject. Spam catcher.
>Hi Peter,
>The Moe kit uses the same or better parts than those supplied by HP, in fact
>it's possible that Moe's kit is better than the parts supplied by HP. The
>original problem with the 5L is the hardness of the material used in the pad
>on the main piece of plastic on the seperation unit. When you got your kit
>from Moe did you get the video and find it useful?
Yes I got the video, and I found it absolutely essential.
I would never have succeeded in getting the machine apart, let alone back
together again, without it. I had tried!
Moe's kit did say that the material in the replacement pads was better and
longer lasting than the original HP, but the new HP ones are supposed to be
better too.
Actually I didn't get the video on VCR - I got it as an AVI on a CD.
I found that more convenient - I could play the section I was about to do, pause
it, rewind etc on the computer right alongside the 5L. There are a couple of
tricky bits on reassembly - it's not immediately obvious which way some things
go, and it assembled wrong, they wont work. The video mentions this but isn't
as clear as it could be on how to avoid the problem. I marked the pieces with a
marking pen as I disassembled.
I also did do a temporary repair before using Moe's kit - I coated the separator
pads with contact adhesive, and it worked quite well for about 6 months - you
might want to try that while making up your mind!
Regards
Peter
I got the CD version and would prefere it to the VCR version.
> I found that more convenient - I could play the section I was about to do,
pause
> it, rewind etc on the computer right alongside the 5L. There are a couple
of
> tricky bits on reassembly - it's not immediately obvious which way some
things
> go, and it assembled wrong, they wont work. The video mentions this but
isn't
> as clear as it could be on how to avoid the problem. I marked the pieces
with a
> marking pen as I disassembled.
I had the covers off before Moe's video arrived and found the method to be
not far from what I used, however I had removed covers from other printers
and knew what to expect.
>
> I also did do a temporary repair before using Moe's kit - I coated the
separator
> pads with contact adhesive, and it worked quite well for about 6 months -
you
> might want to try that while making up your mind!
>
I made up my mind weeks ago, the job had gone back to the owner.
--
---
Cheers,
Jonathan Lowe,
"Mainly-Printers",
Please reply to the News Group and
keep to subject. Spam catcher.
.
> Regards