Warning! HP PaintJet Unsupported
Thistlecroft
WARNING...WARNING...WARNING...WARNING
Before you buy any Hewlett Packard product...
Note: They abandon customers by not providing drivers or support for their
equipment.
There is still no Windows95 driver for the original PaintJet. Windows95 has
been on the street and popular for over one year. Can you afford to trash
your hardware do to poor support? HP supports this printer with a $2.50/min
900 number.
Boycott HP. Caveat Emptor.
John J. Connolly
Penguin's Printer pages http://www.primenet.com/~penguink/printers.html/
may have a driver that will work. He also has an outstanding list of
phone numbers for these big hounds.
John Connolly - Image Control Corp.
Remanufactured & 2nd sourced Toner Cartridges and InkJet Refills
http://www....@beachweb.com We can get it for you wholesale.
Ted Dasher, Jr.
My Windows 95 came with a driver for the original PaintJet. I bought
this about a month after it came out. In fact, every printer from the
last 12-13 years from HP seems to be covered including ones even more
obsolete than yours.
Regarding support, these printers came out 10 years ago. It's been 5
years since the last one was made. I don't think HP is being
unreasonable asking for money to support it at this point.
HP has had a policy of supporting all products for a minimum of 5 years
beyond the end of their production. I know of no cases where this has
been violated and can't think of any other company which has made a
similar commitment.
--
Ted Dasher
Ted Dasher & Associates (800) 638-4833
4117 2nd Avenue South (205) 591-1108 Fax
Birmingham, AL 35222 (205) 591-4747
mailto:tda...@dasher.com
http://www.dasher.com
A.J. Brin
Ted Dasher, Jr. <tda...@dasher.com> wrote in article
<324008...@dasher.com>...
> Thistlecroft wrote:
> >
> > WARNING...WARNING...WARNING...WARNING
> > Before you buy any Hewlett Packard product...
> >
> > Note: They abandon customers by not providing drivers or support
for their
> > equipment.
> >
> > There is still no Windows95 driver for the original PaintJet. Windows95
has
> > been on the street and popular for over one year. Can you afford to trash
> > your hardware do to poor support? HP supports this printer with a
$2.50/min
> > 900 number.
You obviously never bothered to check the list of drivers included with Win95
(or WinNT for that matter.) The PaintJet driver is sitting right there on
your Win95 CD-ROM.
> > Boycott HP. Caveat Emptor.
I've heard of reactionary boycott calls on the most trivial things
imaginable, but this one fits at the head of the list.
> My Windows 95 came with a driver for the original PaintJet. I bought
> this about a month after it came out. In fact, every printer from the
> last 12-13 years from HP seems to be covered including ones even more
> obsolete than yours.
>
> Regarding support, these printers came out 10 years ago. It's been 5
> years since the last one was made. I don't think HP is being
> unreasonable asking for money to support it at this point.
>
> HP has had a policy of supporting all products for a minimum of 5 years
> beyond the end of their production. I know of no cases where this has
> been violated and can't think of any other company which has made a
> similar commitment.
I'll second the sentiment expressed by the person who replied to the original
rant. I have an HP7475A 6-pen plotter which is, what, 15 years old. It was
given to me a couple years ago, with no problem but a broken fuse holder that
was easily replaced. HP happily provided me with a new fuse holder assembly
for this very old unit, and all for $5.
And on HP's WWW site, much to my great surprise, they had a wealth of
information on this certified antique. Spec sheets, performance sheets, DIP
switch settings, RS232 hardware handshake cable pinouts and diagrams, and the
clincher - part numbers for replacement pens, carousel, paper and
transparencies.
And wonder of wonders: the 1-800 number that's on the printer's original
serial label (15 years!) for ordering parts and supplies for this plotter
still works!
Win3.x, Win95, and WinNT all have drivers for this plotter right on the
original disks.
And the plotter's operation, even after all these years, is *flawless*.
Tried a very complex multi-pen 3D plot that took almost an hour, and this
baby didn't even hiccup once.
I don't think I've ever seen a company support printers for this long (or for
that matter build a printer that would last this long!)
For comparison, look at Epson - their WWW site only carries information on
very recent printers, and if you want info on older Epson printers, selecting
them on the Epson WWW page only provides you with an Epson tech support
number to call regarding these printers... at $15 bucks a pop.
Nathan Phoenix
I agree!!! I can't print banners from my Paintjet without a pagebreak every
11 inches. I guess they expect me to buy one of the new Deskjets to print
banners. No thanks.
I bought a Canon BJ 610 and now tape my banners together.
If anyone knows how to print a banner that is longer than one page and has
no page breaks, I'd love to know how.
Thistlecroft <thi...@dmv.com> wrote in article
<01bba504$8cdbfc20$1941...@thistle.dmv.com>...
> WARNING...WARNING...WARNING...WARNING
> Before you buy any Hewlett Packard product...
>
>
> Note: They abandon customers by not providing drivers or support for
their
> equipment.
>
> There is still no Windows95 driver for the original PaintJet. Windows95
has
> been on the street and popular for over one year. Can you afford to trash
> your hardware do to poor support? HP supports this printer with a
$2.50/min
> 900 number.
>
> Boycott HP. Caveat Emptor.
>
Chris Peek
Out of curiousity how long has it been since they discontinued
manufacturing the specific Paintjet you are trying to print with?
Thistlecroft
The fix for the Windows95 PaintJet problem is to add a port in the printer
properties.
Name this port LPT1.DOS This will allow the printer to work with the driver
supplied in Windows.
The printing will be slower and your conputer will be tied up and run very
slow while printing.
Thanks to all for the help.
Sam Liu
Hello! I just discovered this group, so I think I missed a lot of
discussion regarding these two printers. Can someone please tell me
the difference between these two? Which prints better photo quality?
What are some of the pros and cons of each? Will the price for the
Stylus Pro be going down anytime soon?
Thanks,
Sam
Long Long
Hi Sam,
500 print 720x360dpi in plain paper and Pro print 720x720 in plain
paper, both printers are great but the pitfall is slow in printing
speed, you know! 720x720 slower than 300x300 is NOT
unreasonable,especially if you see the difference in output quality.
Jaggernaut
Long Long <r...@hknet.com> wrote:
>Hi Sam,
>500 print 720x360dpi in plain paper and Pro print 720x720 in plain
>paper, both printers are great but the pitfall is slow in printing
>speed, you know! 720x720 slower than 300x300 is NOT
>unreasonable,especially if you see the difference in output quality.
Are you sure that's what the difference is? I think you're just
quoting some other misinformed person in this group. Why don't you go
to http://www.epson.com and read the FAQ on the pro and the 500 then
you will actually know what the difference is.
--
Jagg
Vancouver, Canada
***************************
Bob G.
The Epson website does in fact indicate that only the PRO series of ink
jet printers offer 720 X 720 dpi on plain paper.
As has been indicated, the 720 dpi listed for the Epson Stylus 500 on
plain paper means it prints at 720 X 360 dpi.
The Epson Stylus Pro and the Epson Stylus 500 use different print head
designs. The PRO series are the only ink jet printers that Epson offers
that use their microdot technology. Due to the microdot technology, the
PRO series of printers can offer a higher resolution than the Epson 500
printer can with plain paper, or any other paper. The PRO series of
printers can also offer better tonal quality to the printed output than
the Epson Stylus 500 because of the microdot technology.
Just cause you use a software setting that indicates 720 X 720 dpi, it
doesn't mean your getting it. This is dependent on the printer you are
using, and the paper.
The Epson Stylus 500 is just a newer version of the Epson Stylus II.
Bob G.
White Lion
I Own A Pro. the Pro uses the large ink cartridges and THE 500 USES
THE SMALL also it seem to be a little cheap in the making.
On Fri, 04 Oct 1996 17:49:35 GMT, ja...@concentric.net (Jaggernaut)
wrote:
>Long Long <r...@hknet.com> wrote:
>
>>Hi Sam,
>
>>500 print 720x360dpi in plain paper and Pro print 720x720 in plain
>>paper, both printers are great but the pitfall is slow in printing
>>speed, you know! 720x720 slower than 300x300 is NOT
>>unreasonable,especially if you see the difference in output quality.
>
>
>Are you sure that's what the difference is? I think you're just
>quoting some other misinformed person in this group. Why don't you go
>to http://www.epson.com and read the FAQ on the pro and the 500 then
>you will actually know what the difference is.
Jaggernaut
"Bob G." <atbb...@openix.com> wrote:
>The Epson website does in fact indicate that only the PRO series of ink
>jet printers offer 720 X 720 dpi on plain paper.
Point me to where it says so. Read my quotes below taken directly from
the FAQ.
>As has been indicated, the 720 dpi listed for the Epson Stylus 500 on
>plain paper means it prints at 720 X 360 dpi. \
Wrong
>The Epson Stylus Pro and the Epson Stylus 500 use different print head
>designs. The PRO series are the only ink jet printers that Epson offers
>that use their microdot technology. Due to the microdot technology, the
>PRO series of printers can offer a higher resolution than the Epson 500
>printer can with plain paper, or any other paper. The PRO series of
>printers can also offer better tonal quality to the printed output than
>the Epson Stylus 500 because of the microdot technology.
>Just cause you use a software setting that indicates 720 X 720 dpi, it
>doesn't mean your getting it. This is dependent on the printer you are
>using, and the paper.
>The Epson Stylus 500 is just a newer version of the Epson Stylus II.
>Bob G.
If you put plain paper in the 500 and changed the settings to glossy
paper then is it still only printing 720x360? The Microdot technology
gives smoother gradations in half-tones and not a higher resolution.
720x720 is 720x720, regardless of which printer you use. The print
head on the Pro and the 500 have the same print life (1000 mill.
dots/nozzle). Actually the colour head on the 500 has 60 nozzles (20
per colour) compared to the pro's 48 nozzles (16 per colour).
"Q: What are the differences between the Stylus COLOR 500 and the
Stylus COLOR II?
A: The Stylus COLOR 500 produces true 720 x 720 dpi in both
monochrome and color on plain paper, while the Stylus COLOR II
produces 720 x 720 dpi only in monochrome on plain paper. The
control panel of the Stylus COLOR 500 is simplified, using only three
buttons, as opposed to the five buttons on the Stylus COLOR II.
Q: What are the differences between the Stylus COLOR 500 and the
original Stylus COLOR?
A: The Stylus COLOR 500 has a top load paper feed method, a paper
thickness adjustment lever, a print head gap adjustment lever, and
supports IBM emulation. The Stylus COLOR 500 has improved ink
technology offering 720 dpi printing on plain paper in color and
monochrome that produces super high quality documents. The Stylus
COLOR 500 features new "Super-Penetrating" inks for faster drying,
water resistant, richer, more vibrant color and black on all types
of media, including plain paper. The Stylus COLOR 500 is also more
compact than the original Stylus COLOR printer."
Long Long
Hi Jaggernaut,
I Don't think so, I just compare the output of both printer in Plain
paper, 500 is NOT as details as PRO in plain paper, But anyway, I love
500 also, because it is small in size and EXCELLANT in output.
I found less difference in coated paper for both, as I don't care the
time and the price for the coated paper, therefore, I love both models.
Hope you enjoy the REAL photo quality printer anyway.
PS. Woo, I think 200 is super good price for the person who require less
color print job, don't you think so??
only ink jet printers that Epson offers
Jaggernaut
Long Long <r...@hknet.com> wrote:
>Hi Jaggernaut,
>I Don't think so, I just compare the output of both printer in Plain
>paper, 500 is NOT as details as PRO in plain paper, But anyway, I love
>500 also, because it is small in size and EXCELLANT in output.
Well, the FAQ states otherwise so I will be phoning Epson about this
to get the truth.
>PS. Woo, I think 200 is super good price for the person who require less
>color print job, don't you think so??
I live in Canada where it costs much more than $200.00. Try, $400.00
Canadian.
Allen Kelson
calling any of the catalog outfits selling both the 500 & the Pro. Each
has a diff fairy tale.
I did call Epson. What they told me is precisely what your printed. My
prob is that, using the 500 on a Mac, I can't get it to print (except
with software postscript emulation). The Chooser shows the printer, but
says it can't be used, even though the Epson Monitor has no problem
reading the ink supply.
Are you on a Mac?