+1-866-884-0658 Claim on Aeroflot Flight Delay

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Aeroflot Flight Delay Compensation Policy
Guidelines for Flight Delays:
Aeroflot provides compensation based on flight distance and duration of delay, typically more than three hours.
The airline offers additional services for delays exceeding 2 hours (short-haul) or 5 hours (long-haul).
Passengers may receive care such as complimentary phone calls, internet access, and meals in case of delays.
Hotel accommodations, meals, and transportation are provided for delays over eight hours during the day or six hours at night.
Eligibility for Compensation
Compensation is applicable for delays over 3 hours, cancellations, denied boarding due to overbooking, or missed connections.
Passengers have up to six years to request compensation.
The policy covers flights operated and marketed by Aeroflot, cancellations or delays within 14 days before the scheduled flight, and various specific conditions.
Exceptions to Compensation
Natural circumstances and events outside the airline's control, such as weather, natural disasters, government upheavals, etc., are not covered.
Baggage Delay Reimbursement
Passengers can claim reimbursement if baggage is delayed or damaged.
Submission of the Property Irregularity Report (PIR), original baggage tag, invoices, and contact details is necessary.
Specific time frames apply for claiming baggage delay compensation based on flight type (domestic or international).
Claiming Compensation for Flight Delay
Compensation claims for delays over 3 hours can be made online via the airline's website, at the airport counter, or through phone contact.
Online claims involve filling out personal details, flight information, and attaching relevant documents.
Airport counter assistance is available for passengers facing significant delays.
Contacting Aeroflot
Contact numbers and social media platforms (Facebook, Twitter, Instagram) are provided for passenger queries and communication.
Compensation Offered
Compensation amounts vary based on flight distance and delay duration, as per EC 261 regulations.
Compensation ranges from up to 263 USD for flights less than 1,500 km to up to 633 USD for non-internal EU flights over 3,500 km.
Options for Passengers in Case of Disruption
Passengers can rebook tickets, request E-vouchers for unused tickets, or apply for discounted new tickets.
Refund Policy for Flight Delays
Online refund policies apply for significant delays (over 5 hours), inability to board due to medical/personal reasons, or unforeseen circumstances.
Refunds are processed within ten business days for completely unused tickets.
Aeroflot provides compensation and assistance for various disruptions, but specific conditions and regulations apply for eligibility and claiming compensation or refunds.
Please note that these policies may be subject to updates or changes by the airline, so it's advisable to refer to Aeroflot's official website or directly contact the airline for the most current information.
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