Eva Airways Baggage Help +1-866-884-0658

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The Eva Air baggage policy encompasses a range of guidelines and regulations aimed at ensuring a smooth travel experience for passengers. From the allowance for checked and carry-on baggage to restrictions on certain items, here's a comprehensive rundown of their policies.

What is Eva Air's baggage allowance policy?
Eva Air's baggage policy encompasses provisions for both checked and unchecked baggage, focusing on size and weight restrictions set by the airline. Passengers can carry items within the specified dimensions as part of the free baggage allowance. However, fees may apply for baggage exceeding the permitted limit.

For large baggage weighing above 70 lbs (32 kg), passengers are advised to repack to avoid mishandling. There are specific instructions for special items, which may require pre-approval and could incur excess baggage charges.

The airline emphasizes aviation safety by prohibiting the use of certain materials and devices on board. Additionally, responsibility for certain valuable and irreplaceable items lies with passengers, based on international air rules.

Passengers need to ensure that their baggage complies with the guidelines, is properly tagged, and does not contain restricted items like smoking materials or alcoholic beverages.

What is Eva Air's carry-on baggage policy?
Eva Air's policy for carry-on baggage includes strict guidelines to ensure safety and convenience for all passengers. Hand baggage must fit securely and not obstruct movement in the aisle or hinder other passengers. There are specific size and weight restrictions, and passengers cannot keep hand luggage on their laps or use the airline closet for storage.

Passengers are allowed one or two pieces of hand carry luggage, depending on their fare type and cabin class, with weight restrictions varying accordingly. Additionally, there are guidelines for personal items, which must fit under the passenger's seat or in overhead bins.

What is Eva Air's checked baggage allowance?
Checked baggage allowances are based on the fare type and cabin class, with weight and piece restrictions varying for different classes of travel. The airline provides allowances for both long-haul and short-haul flights, offering specific guidelines for different destinations.

There are provisions for infants traveling without a separate seat, including guidelines for their baggage allowance.

What are the excess baggage guidelines and additional fees for Eva Air?
Eva Air charges excess baggage fees based on zones, with different rates depending on the destination. Fees apply for baggage exceeding weight or size limits. There are also specific fees for overweight or oversized baggage.

Special members like Infinity MileageLands cardholders or Star Alliance Gold members have different allowances for excess baggage.

What are Eva Air's guidelines for prohibited items and dangerous goods?
The airline strictly prohibits carrying certain items, especially those categorized as dangerous goods. These include compressed gasses, corrosives, explosives, poisons, radioactive materials, and other hazardous substances. Specific guidelines exist for items like portable electronic devices, lighters, smart baggage, and medications.

How does Eva Air handle lost, damaged, or delayed baggage?
For passengers facing issues with their baggage, Eva Air provides support through baggage tracing systems. Travelers can report damage or loss, and the airline offers compensation based on international conventions and its terms of carriage.
Ultimately, Eva Air's baggage policy is a comprehensive set of guidelines aimed at ensuring passenger safety, convenience, and adherence to international regulations.

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