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new HP OpenVMS public forum now live

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IanMiller

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Jun 27, 2011, 5:15:04 AM6/27/11
to
The HP itrc forums have moved to the HP Enterprise Business Community
site and are now available.

All the previous forum posts have been migrated.

You will need to login using an HP Passport

Direct link to the VMS forums http://h30499.www3.hp.com/t5/OpenVMS/ct-p/itrc-288

IanMiller

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Jun 27, 2011, 5:48:55 AM6/27/11
to
The HP itrc forums have moved to the HP Enterprise Business Community site and are now available. All the previous forum posts have been migrated.

You will need to login using an HP Passport

Migrate your itrc support contract info at
https://h20566.www2.hp.com/portal/site/hpsc/aae/itrc/migrate

Richard Maher

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Jun 27, 2011, 6:29:15 AM6/27/11
to

"IanMiller" <gx...@uk2.net> wrote in message
news:9f5a05bc-3071-4474...@glegroupsg2000goo.googlegroups.com...

You've got to be having a fucking laugh?

Yeah nice interface fellas, cheers!


VAXman-

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Jun 27, 2011, 8:37:27 AM6/27/11
to

Sheesh, I'm supposed to remember that gobbledegook URL?

OK. I THOUGHT that this new forum was supposed to carry over the old ITRC
user information. I tried logging on at the URL you provided and I cannot.

--
VAXman- A Bored Certified VMS Kernel Mode Hacker VAXman(at)TMESIS(dot)ORG

All your spirit rack abuses, come to haunt you back by day.
All your Byzantine excuses, given time, given you away.

VAXman-

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Jun 27, 2011, 8:42:03 AM6/27/11
to
In article <00AB182D...@SendSpamHere.ORG>, VAXman- @SendSpamHere.ORG writes:
>In article <83cc2492-92b5-480c...@k6g2000yqc.googlegroups.com>, IanMiller <gx...@uk2.net> writes:
>>The HP itrc forums have moved to the HP Enterprise Business Community
>>site and are now available.
>>
>>All the previous forum posts have been migrated.
>>
>>You will need to login using an HP Passport
>>
>>Direct link to the VMS forums http://h30499.www3.hp.com/t5/OpenVMS/ct-p/itrc-288
>
>Sheesh, I'm supposed to remember that gobbledegook URL?
>
>OK. I THOUGHT that this new forum was supposed to carry over the old ITRC
>user information. I tried logging on at the URL you provided and I cannot.

WHY isn't there a redirect from the old /itrc link? It doesn't even exist.
Also, does this new URL link to the patch database?

As it stands now, I'm lock out in the cold once again. Can't HP migrate
anything on their web sites without fucking over their customers?

Jilly

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Jun 27, 2011, 9:45:56 AM6/27/11
to
On the main HPSC site there is a big Blue Box that syas Migrate ITRC to HPSC
or some such words.


<VAXman- @SendSpamHere.ORG> wrote in message
news:00AB182E...@SendSpamHere.ORG...

VAXman-

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Jun 27, 2011, 11:07:01 AM6/27/11
to
In article <iu9tee$6h9$1...@usenet01.boi.hp.com>, "Jilly" <ji...@hp.com> writes:
>On the main HPSC site there is a big Blue Box that syas Migrate ITRC to HPSC
>or some such words.

I was on an HP support web chat. I did all that and I still CANNOT access
the patches. Bugger, there's a [Find OpenVMS patches] on the current page
but nothing happens when I try a [Browse Patch List]... just a waiting for
https://h20565.www2.hp.com

HP -- Haven't-any Patience -- for this nonsense anymore.

Martin Vorlaender

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Jun 27, 2011, 2:00:53 PM6/27/11
to
VAXman- <sendspamhere.org> wrote:
> IanMiller <gx...@uk2.net> writes:
>> The HP itrc forums have moved to the HP Enterprise Business Community
>> site and are now available.
>>
>> All the previous forum posts have been migrated.
>>
>> You will need to login using an HP Passport
>>
>> Direct link to the VMS forums http://h30499.www3.hp.com/t5/OpenVMS/ct-p/itrc-288
>
> Sheesh, I'm supposed to remember that gobbledegook URL?

The main page is http://www.hp.com/go/hpsc

(hpsc = HP Support Center)

> OK. I THOUGHT that this new forum was supposed to carry over the old ITRC
> user information. I tried logging on at the URL you provided and I cannot.

You need a HP Passport login (which you have been warned about on the old
IITRC Forum page). Using that you can migrate your ITRC user information
(including connected SAIDs) quite seamlessly.

cu,
Martin
--
One OS to rule them all | Martin Vorlaender | OpenVMS rules!
One OS to find them | work: m...@pdv-systeme.de
One OS to bring them all | http://vms.pdv-systeme.de/users/martinv/
And in the Darkness bind them.| home: martin.v...@t-online.de

VAXman-

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Jun 27, 2011, 5:18:55 PM6/27/11
to
In article <op.vxqxn...@notemv-tap.mv.privat>, "Martin Vorlaender" <m...@pdv-systeme.de> writes:
>VAXman- <sendspamhere.org> wrote:
>> IanMiller <gx...@uk2.net> writes:
>>> The HP itrc forums have moved to the HP Enterprise Business Community
>>> site and are now available.
>>>
>>> All the previous forum posts have been migrated.
>>>
>>> You will need to login using an HP Passport
>>>
>>> Direct link to the VMS forums http://h30499.www3.hp.com/t5/OpenVMS/ct-p/itrc-288
>>
>> Sheesh, I'm supposed to remember that gobbledegook URL?
>
>The main page is http://www.hp.com/go/hpsc
>
>(hpsc = HP Support Center)
>
>> OK. I THOUGHT that this new forum was supposed to carry over the old ITRC
>> user information. I tried logging on at the URL you provided and I cannot.
>
>You need a HP Passport login (which you have been warned about on the old
>IITRC Forum page). Using that you can migrate your ITRC user information
>(including connected SAIDs) quite seamlessly.

Which I had (Re Passport). For some reason, it lost my password and I
had to go thrugh the silly security hoopla to create a new password.

I've been in contact with various HP support (via their wep page live
chat) and they can't figure it out. It seems to be all correct there
but I still cannot can't get to the patches.

VAXman-

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Jun 27, 2011, 5:24:28 PM6/27/11
to
In article <00AB1876...@SendSpamHere.ORG>, VAXman- @SendSpamHere.ORG writes:
>In article <op.vxqxn...@notemv-tap.mv.privat>, "Martin Vorlaender" <m...@pdv-systeme.de> writes:
>>VAXman- <sendspamhere.org> wrote:
>>> IanMiller <gx...@uk2.net> writes:
>>>> The HP itrc forums have moved to the HP Enterprise Business Community
>>>> site and are now available.
>>>>
>>>> All the previous forum posts have been migrated.
>>>>
>>>> You will need to login using an HP Passport
>>>>
>>>> Direct link to the VMS forums http://h30499.www3.hp.com/t5/OpenVMS/ct-p/itrc-288
>>>
>>> Sheesh, I'm supposed to remember that gobbledegook URL?
>>
>>The main page is http://www.hp.com/go/hpsc
>>
>>(hpsc = HP Support Center)
>>
>>> OK. I THOUGHT that this new forum was supposed to carry over the old ITRC
>>> user information. I tried logging on at the URL you provided and I cannot.
>>
>>You need a HP Passport login (which you have been warned about on the old
>>IITRC Forum page). Using that you can migrate your ITRC user information
>>(including connected SAIDs) quite seamlessly.
>
>Which I had (Re Passport). For some reason, it lost my password and I
>had to go thrugh the silly security hoopla to create a new password.
>
>I've been in contact with various HP support (via their wep page live
>chat) and they can't figure it out. It seems to be all correct there
>but I still cannot can't get to the patches.

FWIW, this all appears at the following link:

https://h20565.www2.hp.com/portal/site/hpsc/patch/home/


Patches for any system
Find individual patches
Search for patches for any system.
» HP-UX
» OpenVMS
» Tru64 UNIX
» MPE/iX
» Linux
» Windows
» Patches for applications on other platforms

Find standard patch bundles
Locate standard patch bundles and patch aggregate kits.
» HP-UX
» OpenVMS
» Tru64 UNIX

Clicking on EITHER of the OpenVMS links does NOTHING. Page sits there with
the load progress bar about 1/2 complete.

VAXman-

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Jun 27, 2011, 5:35:45 PM6/27/11
to

I always though you were more for form than function, and now this proves it.

HPSC: Hopelessly Pathetic Since Conception... best describes this interface
because I can't access patches which is the only thing I found useful in the
ITRC. I notice we can have silly stupid avatars like "monsters" but what I'd
find much more useful than those avatars would be patch access!!!

Paul Sture

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Jun 28, 2011, 10:29:29 AM6/28/11
to
In article <00AB1879...@SendSpamHere.ORG>,
VAXman- @SendSpamHere.ORG wrote:

> I notice we can have silly stupid avatars like "monsters" but what I'd
> find much more useful than those avatars would be patch access!!!

Welcome to the Facebook world.

The Sunday School points system seems to have gone. I won't miss that.

--
Paul Sture

VAXman-

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Jun 28, 2011, 10:54:30 AM6/28/11
to
In article <paul.nospam-0AFD...@pbook.sture.ch>, Paul Sture <paul....@sture.ch> writes:
>In article <00AB1879...@SendSpamHere.ORG>,
> VAXman- @SendSpamHere.ORG wrote:
>
>> I notice we can have silly stupid avatars like "monsters" but what I'd
>> find much more useful than those avatars would be patch access!!!
>
>Welcome to the Facebook world.

Well, I did manage to upload my standard "quisp" avatar.


>The Sunday School points system seems to have gone. I won't miss that.

Hats off, pun intended, to that!!!

Richard Maher

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Jun 28, 2011, 6:50:49 PM6/28/11
to

<VAXman- @SendSpamHere.ORG> wrote in message
news:00AB1879...@SendSpamHere.ORG...

I take it that your abacus newsreader failed to parse my unicode sarcasm
emoticon.

Cheers Richard Maher

PS. No, there was no emoticon to parse :-(


Wilm Boerhout

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Jun 29, 2011, 12:46:46 PM6/29/11
to
IanMiller mentioned on 27-6-2011 11:48:

Problems with HPSC ( http://www.hp.com/go/hpsc ) are not restricted to
hobbyist use.

I work for a legitimate HP parter, and after the migration my HP
Passport login is still valid, but all connections to (a) the company
structure and (b) the support agrrements (SAID) have been lost.

I logged a polite call yesterday with our DSPP liaison.

/Wilm

(and this, while I was really enjoying myself writing a COBOL TCP QIO
client interface. The customer has finally decided to replace the serial
connections to their PLCs with a modern Ethernet-based PLC
infrastructure. Good rates, as well. I guess you can't win 'm all...)

Steven Schweda

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Jun 29, 2011, 2:11:39 PM6/29/11
to Steven M. Schweda
On Jun 27, 4:15 am, IanMiller <g...@uk2.net> wrote:

> The HP itrc forums have moved to the HP Enterprise Business Community
> site and are now available.

Define "available". So far as I can tell, it's essentially
read-only using the latest Web browser available on a VMS
system. I managed to submit a text-file attachment, but the
fancy JavaScript (or whatever) involved in creating a normal
posting completely defeats SWB 1.1-12.

http://h30499.www3.hp.com/t5/General/New-forums-v-SWB-1-1-12/m-p/4803213

Postings apparently can't be listed LIFO, only whole
topics.

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/Displaying-most-recent-posts/td-p/4805157

Like the way the titles get incorporated into the link to the
topic? Great, if you don't need to type it all, or copy+paste
it all into some confined space. The good news is that they
seem to be unnecessary. For example:

http://h30499.www3.hp.com/t5/x/x/td-p/4805157

The new system is very much slower than the ITRC. (At
least on a typical VMS system. Where it doesn't work
properly.)

The HTML title tags for "All Topics" pages are the same for
all categories (HP-UX, Linux, Tru64, VMS), so unedited browser
bookmarks are approximately useless.

> All the previous forum posts have been migrated.

Links to old ITRC discussions are all swept to the main
page of the new system, not to the actual discussion, so even
if all the old ITRC forum data were transferred, you won't get
to them without a fight.

> You will need to login using an HP Passport

Repeatedly. The old ITRC forums would hold authorization
until the Web browser died. This thing seems to need
re-authorization every time I turn around. I'm getting good
at typing my new (longer) password, which is remarkable,
considering how little actual value I'm getting from the
experience.

The picture in my head of the decision makers at HP is a
Warner Brothers cartoon character saying to hmself, "Wile E.
Coyote, _Super_ Genius. I like the sound of that." (Now
_that_ would have been a good image for one of those new name
icons. Intellectual property problems, I know, but it's a
pity.)

Steven Schweda

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Jun 29, 2011, 2:51:05 PM6/29/11
to
On Jun 27, 4:15 am, IanMiller <g...@uk2.net> wrote:

> All the previous forum posts have been migrated.

So far, my favorite result of that can be found at:

http://h30499.www3.hp.com/t5/x/x/m-p/4798782

where the ":P" in "lsm:vold:Warning:Plex swapvol-02 [...] got
converted into a (graphical, oh-so-cute)
smiley-face-with-tongue. It's hard to beat that for added
value. I can see now why the ITRC forums had to go.

Jan-Erik Soderholm

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Jun 29, 2011, 3:42:15 PM6/29/11
to

This is very common in any forum out there. They should of course
not convert ":P" to an icon if it isn *not* followed by a space.

Richard Maher

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Jun 29, 2011, 6:55:27 PM6/29/11
to
Hi Paul,

"Paul Sture" <paul....@sture.ch> wrote in message
news:paul.nospam-0AFD...@pbook.sture.ch...


> In article <00AB1879...@SendSpamHere.ORG>,
> VAXman- @SendSpamHere.ORG wrote:
>
>> I notice we can have silly stupid avatars like "monsters" but what I'd
>> find much more useful than those avatars would be patch access!!!
>
> Welcome to the Facebook world.

As someone who doesn't Facebook, Tweet, or Blog (don't have an iPhone, mine
just makes calls) I was advised by a colleague to try this site: -
http://www.straightfrommybrain.com/pages/right/pensionbook.html

I have to say I was quite interested in several of the topics and friends.


>
> The Sunday School points system seems to have gone. I won't miss that.
>
> --
> Paul Sture

Cheers Richard Maher

PS. They should've listened more to Edgar!


Paul Sture

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Jun 30, 2011, 3:49:38 AM6/30/11
to
In article <iugah9$fpj$1...@speranza.aioe.org>,
"Richard Maher" <mahe...@hotspamnotmail.com> wrote:

> Hi Paul,
>
> "Paul Sture" <paul....@sture.ch> wrote in message
> news:paul.nospam-0AFD...@pbook.sture.ch...
> > In article <00AB1879...@SendSpamHere.ORG>,
> > VAXman- @SendSpamHere.ORG wrote:
> >
> >> I notice we can have silly stupid avatars like "monsters" but what I'd
> >> find much more useful than those avatars would be patch access!!!
> >
> > Welcome to the Facebook world.
>
> As someone who doesn't Facebook, Tweet, or Blog (don't have an iPhone, mine
> just makes calls) I was advised by a colleague to try this site: -
> http://www.straightfrommybrain.com/pages/right/pensionbook.html
>
> I have to say I was quite interested in several of the topics and friends.
>

> PS. They should've listened more to Edgar!

I must stock up on mints for the grandchildren ;-)

--
Paul Sture

IanMiller

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Jun 30, 2011, 5:52:18 AM6/30/11
to
From

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/Please-read-regarding-issues-with-the-new-HP-Support-Center/m-p/4803485/message-uid/4803485#U4803485

If you have an issue/question/concern with any of the HP Support
Center capabilities (other than forums), to receive the quickest
response, please use the following link:

http://h20565.www2.hp.com/portal/site/hpsc/public/help/contactHP/questions

This page should be used for HP Support Center issues, including (but
not limited to):
Drivers, downloads, patches
Entitlement sharing
Support Case Manager (SCM)
Support Agreements
Warranty check

IanMiller

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Jun 30, 2011, 5:53:21 AM6/30/11
to

Bob Koehler

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Jun 30, 2011, 9:25:21 AM6/30/11
to

That's your browser, not the post. Generally you can control whether
your browser does this, or switch browsers if you don't like the one
you're using.

Just for grins, I checked the default settings in lynx (2.8.5rel.5).
It returned the following text for that line (I didn't know it had
that capability):

lsm:vold:Warning :smileytongue: lex swapvol-02 for swap volume is
stale or unusable

Jan-Erik Soderholm

unread,
Jun 30, 2011, 10:21:43 AM6/30/11
to
Bob Koehler wrote 2011-06-30 15:25:
> In article<ac9cd369-a8d3-46a4...@17g2000prr.googlegroups.com>, Steven Schweda<sms.an...@gmail.com> writes:
>> On Jun 27, 4:15 am, IanMiller<g...@uk2.net> wrote:
>>
>>> All the previous forum posts have been migrated.
>>
>> So far, my favorite result of that can be found at:
>>
>> http://h30499.www3.hp.com/t5/x/x/m-p/4798782
>>
>> where the ":P" in "lsm:vold:Warning:Plex swapvol-02 [...] got
>> converted into a (graphical, oh-so-cute)
>> smiley-face-with-tongue. It's hard to beat that for added
>> value. I can see now why the ITRC forums had to go.
>
> That's your browser, not the post. Generally you can control whether
> your browser does this, or switch browsers if you don't like the one
> you're using.

It's not the browser !

It's the forum software which identifies the ":P" sequence and replace it
with a img-tag that links to the imoticon :

<BR /><BR />lsm:vold:Warning<img class="emoticon emoticon-smileytongue"
id="smileytongue" src="http://h30581.www3.hp.com/i/smilies/16x16_smiley-
tongue.gif" alt=":smileytongue:" title="Smiley Tongue" />lex swapvol-02


for swap volume is stale or unusable

instead of :

<BR /><BR />lsm:vold:Warning:Plex swapvol-02 for swap volume is stale
or unusable

The browser can't do much aboyt that, it simply loades the images
as it is designed to do.

Jan-Erik.


>
> Just for grins, I checked the default settings in lynx (2.8.5rel.5).
> It returned the following text for that line (I didn't know it had
> that capability):
>
> lsm:vold:Warning :smileytongue: lex swapvol-02 for swap volume is
> stale or unusable
>


Quite reasonable. Since Lynx lacks grafics, it displayes the "alt=" string.
See the HTML source above. Fairly standard browser functionallity.

Steven Schweda

unread,
Jul 1, 2011, 5:01:10 AM7/1/11
to Steven M. Schweda
On Jun 30, 8:25 am, koeh...@eisner.nospam.encompasserve.org (Bob
Koehler) wrote:

> That's your browser, not the post. Generally you can control whether
> your browser does this, or switch browsers if you don't like the one
> you're using.

Now that Google Groups is getting back into sync with the
real world, I can catch up on all the entertainment I was
missing out on.

Be sure to let us all know when you find a Web browser
which solves this problem which I can use on my VMS system.
But thanks for playing.


On Jun 29, 2:42 pm, Jan-Erik Soderholm <jan-erik.soderh...@telia.com>
wrote:

> This is very common in any forum out there. They should of course
> not convert ":P" to an icon if it isn *not* followed by a space.

No, actually what they should not have done is convert any
text from a text-only forum into cute images in a forum which
supports cute images. But this whole forum migration reeks of
the kind of attention to detail and foresight which one might
expect from any organization where form is valued more highly
than function.

Jan-Erik Soderholm

unread,
Jul 1, 2011, 6:58:31 AM7/1/11
to
Steven Schweda wrote 2011-07-01 11:01:
> On Jun 30, 8:25 am, koeh...@eisner.nospam.encompasserve.org (Bob
> Koehler) wrote:
>
>> That's your browser, not the post. Generally you can control whether
>> your browser does this, or switch browsers if you don't like the one
>> you're using.
>
> Now that Google Groups is getting back into sync with the
> real world, I can catch up on all the entertainment I was
> missing out on.
>
> Be sure to let us all know when you find a Web browser
> which solves this problem...

There is no such browser, since this is not an browser issue!
The mapping of ":P", ":-)" and so on is done by the *SERVER*.


> which I can use on my VMS system. But thanks for playing.
>
>
> On Jun 29, 2:42 pm, Jan-Erik Soderholm<jan-erik.soderh...@telia.com>
> wrote:
>
>> This is very common in any forum out there. They should of course
>> not convert ":P" to an icon if it isn *not* followed by a space.
>
> No, actually what they should not have done is convert any
> text from a text-only forum into cute images in a forum which
> supports cute images.

They have probably *not* done any conversion at the time of the
migration. The mapping of ":P" to the img-tag is done at display
time by the server on-the-fly. The stored content is still ":P".

This is absolutely 100% standard forum functionallity today.

All complaints about this does absolutely nothing apart from
once again confirming that OpenVMS is "old" and those working
with OpenVMS are dinosaurs.

This have nothing but a negative impact for us that are working
professionaly with OpenVMS in an mixed environment and using
tools that others (non-VMS-ers) are used to.

Get real...

> But this whole forum migration reeks of
> the kind of attention to detail and foresight which one might
> expect from any organization where form is valued more highly
> than function.

Yes, there are *other* issues with the migration (such as links
not working) but the imoticon is not a real issue. It's just
as it is.

Jan-Erik.


Jan-Erik Soderholm

unread,
Jul 1, 2011, 7:03:58 AM7/1/11
to
Jan-Erik Soderholm wrote 2011-07-01 12:58:

>
> They have probably *not* done any conversion at the time of the
> migration. The mapping of ":P" to the img-tag is done at display
> time by the server on-the-fly. The stored content is still ":P".
>

I just checked on another forum running a common forum package, and
there is a config switch in the user profile to switch mapping
of ":-)" and so on on/off. I tried to switch it "off" and now
all ":-)" and so on are displayed as plain text.

This confirmes that the mapping to img-tags are done dynamicaly
at display-time by the server.

I do not have a user to the new GCC forum, but do check yourself in
your user config settings, if there isn't a similar setting there.

Best Regards
Jan-Erik

IanMiller

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Jul 1, 2011, 9:25:36 AM7/1/11
to
On Jun 30, 2:25 pm, koeh...@eisner.nospam.encompasserve.org (Bob
Koehler) wrote:


I think the similies can be switched off in one of the many profile
settings.

Paul Sture

unread,
Jul 1, 2011, 11:11:36 AM7/1/11
to
In article
<a6515cfa-0420-456a...@x38g2000pri.googlegroups.com>,
IanMiller <gx...@uk2.net> wrote:

I've got that above message displaying correctly with the following
settings:

Profile -> Personal Profile -> Preference Options

Ignore HTML - switched on (default not switched on)

Turn on the Rich Text Editor - switched off (default switched on)

And the message at

http://h30499.www3.hp.com/t5/x/x/m-p/4798782

displays correctly.

It's back to the smiley graphic version if I view it from another
browser where I'm not logged in. I note that even in that version the
title comes out correctly; smiley character combinations in titles are
not translated.

--
Paul Sture

Paul Sture

unread,
Jul 1, 2011, 11:22:19 AM7/1/11
to
In article <iuk98k$5qa$1...@news.albasani.net>,
Jan-Erik Soderholm <jan-erik....@telia.com> wrote:

> They have probably *not* done any conversion at the time of the
> migration. The mapping of ":P" to the img-tag is done at display
> time by the server on-the-fly. The stored content is still ":P".
>
> This is absolutely 100% standard forum functionallity today.
>

Yes, but other forum software I use allows you to mark text to be
displayed "as is" - cf the HTML <pre> and </pre> tags.

I can't find that option if I try a reply on the new HP forum.

--
Paul Sture

bart...@gmail.com

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Jul 1, 2011, 3:27:50 PM7/1/11
to
On Jun 28, 4:29 pm, Paul Sture <paul.nos...@sture.ch> wrote:
> In article <00AB1879.1C077...@SendSpamHere.ORG>,

OK, no points anymore. But that does not mean that you are left empty
handed.

I just had a look at the new site for the first time. It appears that
you have a private notes page. In mine, there were three messages, all
from warren_admin. All three had the same subject, congratulating me
with my new rank. On 06-23-2011 07:28 AM I was promoted (from what?)
to "Occasional Advisor". Just two hours later I already became
"Advisor" and again two hours later I already was a "Frequent
Advisor". I wonder what the following rank will be. And what will I
get when I post something?

Anyway, I doubt they learned something.

Bart

Jan-Erik Soderholm

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Jul 1, 2011, 4:22:09 PM7/1/11
to

Usualy something like [code]...[/code] or similar.
Or [quote]...[/quote] if you do not want a fixed space font.

But that is, of course, used for larger chunks of text, not
a single 2-char sequence like ":P".

Steven Schweda

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Jul 1, 2011, 11:32:11 PM7/1/11
to Steven M. Schweda
On Jul 1, 10:11 am, Paul Sture <paul.nos...@sture.ch> wrote:

> Ignore HTML - switched on (default not switched on)
>
> Turn on the Rich Text Editor - switched off (default switched on)
>
> And the message at
>
> http://h30499.www3.hp.com/t5/x/x/m-p/4798782
>
> displays correctly.

You win. I had set that, but ...

> It's back to the smiley graphic version if I view it from another
> browser where I'm not logged in. I note that even in that version the
> title comes out correctly; smiley character combinations in titles are
> not translated.

Yup. Unlike the ITRC, the new forum system automatically
logs you out after some relatively short time, and I kept
seeing the non-logged-in (smiley-rich) result, which misled
me. So, scratch one complaint. One down, N minus one to go.

I passed the Can't-use-it-from-a-browser-on-VMS complaint
along to OpenVMS.Programs@hp, and got an "I am working on
this" response. I wouldn't hold my breath, but many things
are possible, I suppose.

JF Mezei

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Jul 2, 2011, 11:02:43 AM7/2/11
to
Steven Schweda wrote:

> I passed the Can't-use-it-from-a-browser-on-VMS complaint
> along to OpenVMS.Programs@hp, and got an "I am working on
> this" response. I wouldn't hold my breath, but many things
> are possible, I suppose.


The Ink company is a Microsoft shop. They test the web software on
Microsoft browsers. If the older browser on VMS doesn't work, how are
they to know which feature of HTML/javascript/CSS isn't working ?

So one would have to be fairly specific and provide a workaround
solution to make it easier for them to fix it.

What may make things harder is that forum software is often purchased or
taken from open source and if the feature that is the problem isn't in a
part that is easily customizable, your hopes of seeing a fix would be
small.

Paul Sture

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Jul 2, 2011, 12:30:36 PM7/2/11
to
In article <4e0f3315$0$19708$c3e8da3$c8b7...@news.astraweb.com>,
JF Mezei <jfmezei...@vaxination.ca> wrote:

> Steven Schweda wrote:
>
> > I passed the Can't-use-it-from-a-browser-on-VMS complaint
> > along to OpenVMS.Programs@hp, and got an "I am working on
> > this" response. I wouldn't hold my breath, but many things
> > are possible, I suppose.
>
>
> The Ink company is a Microsoft shop. They test the web software on
> Microsoft browsers. If the older browser on VMS doesn't work, how are
> they to know which feature of HTML/javascript/CSS isn't working ?

The most extreme example of this was a "Color contrast verification tool"
on the HP web site which was a Java applet. When I first tried this it
said something like "You are running this on a Mac. Please use a Windows
system". I assume someone complained, for this was later fixed.

Trying to run that tool today however, I get asked for a login, which
mysteriously asks for yet another password:

"Password * (Not your HP Network or HP Passport credentials)"

and when I go through the "I forgot my password" procedure it

a) claims I'm not in the database
b) falls over

This is in the "DIGITAL MARKETING & WEB STANDARDS" area of HP's web
site (which has its own set of weird and wonderful URLs).

> So one would have to be fairly specific and provide a workaround
> solution to make it easier for them to fix it.
>
> What may make things harder is that forum software is often purchased or
> taken from open source and if the feature that is the problem isn't in a
> part that is easily customizable, your hopes of seeing a fix would be
> small.

One problem with these solutions is that some sites will heavily
customise them and then face a huge task reapplying those customisations
to a later version. To state the obvious, getting stuck on an old
version has security implications.

--
Paul Sture

Jan-Erik Soderholm

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Jul 2, 2011, 12:58:25 PM7/2/11
to
JF Mezei wrote 2011-07-02 17:02:
> Steven Schweda wrote:
>
>> I passed the Can't-use-it-from-a-browser-on-VMS complaint
>> along to OpenVMS.Programs@hp, and got an "I am working on
>> this" response. I wouldn't hold my breath, but many things
>> are possible, I suppose.
>
>
> The Ink company is a Microsoft shop. They test the web software on
> Microsoft browsers.

Do you have a source for that ? Are you sure they don't test
on browsers such as Firefox, Opera and Chrome ?

> If the older browser on VMS doesn't work, how are
> they to know which feature of HTML/javascript/CSS isn't working ?

Of course HP doesn't test anything using a *VMS* browser.
Why would they ?


Paul Sture

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Jul 2, 2011, 12:57:52 PM7/2/11
to
In article
<af61f840-dabf-4cb7...@l18g2000yql.googlegroups.com>,
"Bart...@gmail.com" <bart...@gmail.com> wrote:

Hehe. I've just logged in and found I've been promoted to 'Occasional
Visitor'.

> Anyway, I doubt they learned something.

Maybe they did, for in your profile preferences you can hide 'Kudos'
buttons and counts.

--
Paul Sture

Hein RMS van den Heuvel

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Jul 2, 2011, 1:33:57 PM7/2/11
to
On Jul 1, 11:32 pm, Steven Schweda <sms.antin...@gmail.com> wrote:
> On Jul 1, 10:11 am, Paul Sture <paul.nos...@sture.ch> wrote:
>
> > Ignore HTML - switched on (default not switched on)
> > Turn on the Rich Text Editor - switched off (default switched on)
>
> > And the message at
> > http://h30499.www3.hp.com/t5/x/x/m-p/4798782
> > displays correctly.
:

>    Yup.  Unlike the ITRC, the new forum system automatically
> logs you out after some relatively short time, and I kept
> seeing the non-logged-in (smiley-rich) result, which misled
> me.  So, scratch one complaint.  One down, N minus one to go.

Thanks for spelling it out. That explains the now-you-see-it-now-you-
don't
Hate the gratuitous/erroneous smiley's. Hate the 1 hour auto logout.

Cheers,

Michael Kraemer

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Jul 2, 2011, 5:47:53 PM7/2/11
to
Jan-Erik Soderholm schrieb:

> Of course HP doesn't test anything using a *VMS* browser.
> Why would they ?

Yes, why should they. Probably
they forgot that VMS is their product which
happily includes a browser.

Paul Sture

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Jul 2, 2011, 5:56:53 PM7/2/11
to
In article
<d2031c0a-1445-4ad9...@fr19g2000vbb.googlegroups.com>,
Steven Schweda <sms.an...@gmail.com> wrote:

> On Jul 1, 10:11 am, Paul Sture <paul.nos...@sture.ch> wrote:
>
> > Ignore HTML - switched on (default not switched on)
> >
> > Turn on the Rich Text Editor - switched off (default switched on)
> >
> > And the message at
> >
> > http://h30499.www3.hp.com/t5/x/x/m-p/4798782
> >
> > displays correctly.
>
> You win. I had set that, but ...
>
> > It's back to the smiley graphic version if I view it from another
> > browser where I'm not logged in. I note that even in that version the
> > title comes out correctly; smiley character combinations in titles are
> > not translated.
>
> Yup. Unlike the ITRC, the new forum system automatically
> logs you out after some relatively short time, and I kept
> seeing the non-logged-in (smiley-rich) result, which misled
> me. So, scratch one complaint. One down, N minus one to go.

Thanks for pointing that out. I was trying to make things easier on
myself by leaving a browser window open permanently.

> I passed the Can't-use-it-from-a-browser-on-VMS complaint
> along to OpenVMS.Programs@hp, and got an "I am working on
> this" response. I wouldn't hold my breath, but many things
> are possible, I suppose.

You never know. That's better than no response.

--
Paul Sture

Paul Sture

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Jul 3, 2011, 10:51:10 AM7/3/11
to
In article <iula9d$hrd$1...@news.albasani.net>,
Jan-Erik Soderholm <jan-erik....@telia.com> wrote:

I'm familiar with those (they are used by vBulletin).

From the help on posting I don't see mention of any markup language:

http://h30499.www3.hp.com/t5/help/faqpage/faq-category-id/posting#posting

what I do see there of course is an icon at the bottom of the page
"Powered by Lithium". Clicking on that takes us to

http://www.lithium.com/

which is a product designed for social networking and brand building
rather than a product designed for technical support.

What was I saying about welcome to the Facebook generation? :-(

The sad thing is that someone somewhere will be patting themselves on
the back for choosing that.

--
Paul Sture

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