Contact El Al Airlines Customer Service
El Al Airlines, Israel's national flag carrier, offers a variety of ways to contact its customer service team in the United States. Whether you need assistance with booking a flight, managing your reservation, or addressing a baggage issue, El Al's dedicated team is available to assist you.
Phone:
The most direct way to contact El Al Airlines customer service is by phone. Their toll-free number is
1-855-731-1160. Their call center hours are:
Monday through Friday: 7:00 AM to 10:00 PM EST
Saturday and Sunday: 8:00 AM to 5:00 PM EST
Please note that these hours may vary during peak travel periods.
WhatsApp:
For those who prefer the convenience of text messaging, El Al Airlines offers WhatsApp support. You can message them at
+972-3-977-1111. Their response time is up to 3 business days.
Messenger:
El Al Airlines also maintains a Messenger presence on Facebook. You can message them at
https://www.facebook.com/ELALGlobal/:
https://www.facebook.com/ELALGlobal/. Their response time may vary depending on their current volume of inquiries.
Website:
El Al Airlines' website offers a comprehensive online contact form that you can use to submit your inquiry or request. Visit
https://www.elal.co.il/ELAL/English/States/General/:
https://www.elal.co.il/ELAL/English/States/General/ and scroll down to the "Contact Us" section.
Email:
For more complex inquiries or those that require documentation, you can email El Al Airlines at
https://www.elal.com/eng/about-elal/contact-us:
https://www.elal.com/eng/about-elal/contact-us. Please include your full name, contact information, and a detailed description of your inquiry or request.
Mail:
If you prefer traditional mail correspondence, you can send your letter to:
EL AL Israel Airlines
P.O. Box 1090
Ben Gurion Airport
Lod 70450, Israel
Please note that this method of contact may take longer for a response due to processing and delivery times.
Additional Tips:
When contacting El Al Airlines, please have your reservation number, ticket number, or frequent flyer number ready to provide. This will help them identify your account and expedite your inquiry.
If you are contacting El Al Airlines regarding a specific flight, please have the flight number, departure date, and arrival date readily available.
For general inquiries, such as baggage allowance, check-in procedures, or flight status, El Al's website offers a comprehensive help center with frequently asked questions and answers.
Remember to be patient and polite when communicating with El Al Airlines customer service
1-855-731-1160 representatives. They are there to assist you and will do their best to resolve your issue promptly and efficiently.