Help Desk Humor

[rob_ri...@datacard.com]

Dear fellow support specialist,

Like you, I have run into some extremely funny situations while supporting
the "not-so-savvy" end-user. Like the one where the user calls in because his
"cup-holder" is broken, and after endless probing, the specialist realizes
that the user is using his CD-ROM drive as a coffee cup holder. Or stories of
users insisting that their mouse pad is broken and they need to trade for one
that is functioning properly. These kind of things happen all of the time,
and we all get a good laugh out of them. I believe that it is time to share
these silly anecdotes with the rest of the IT industry, so we can all say,
"At least I'm not the only one!" What I would like to do is compile these
great stories into a weekly newsletter to send out to everyone who
participates in sending me something. I want anything that brings a smile to
your face, stories, jokes , acronyms like the ID10T error, or the EEOC, Error
Exceeds Operators Capabilities.

For sending me some great tidbits, you will receive a weekly or bi-weekly
(depending on how many stories I can gather) e-mail or snail mail newsletter
titled "The Humorous Help Desk" absolutely free. If you want to receive the
newsletter without submitting some humorous anecdote, we might be able to
work out some type of arrangement. Everyone sending in information will be
properly acknowledged for their contributions.

I'm real excited about this stress reliever, I currently share stories with
my co-workers and it is a pleasant break from the stress and frustration of
dealing with end-users. So I believe that everyone will get a kick out of it.
Please send anything you want via e-mail to rob_ri...@datacard.com and
sit back and enjoy the humor.

Thank you very much for participating,

Rob Rietschel
Sr. Desktop Support Specialist

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