Fat32 problem: Getting Windows protecttion error when trying to convert to fat32

[dan]

After I select a drive to convert to fat32 the computer states that it needs
to reboot to go to ms-dos mode. When it reboots, I get a black screen that
says that there has been a windows protection error and to hit any key. When
I do, it gives me the shutdown screen that tells me it is ok to shutdown my
pc. When I boot up again, it states that the fat32 conversion has been
cancelled.

The same thing happened when I was uninstalling Norton Utilities, it rebooted
as it was supposed to, but I got the same windows protection error message.

Using windows beta purschased from MS. (they were no help when I called,
which is been my typical experience.)

respond in group or to ram...@mailexcite.com

system is
P120
40 megs
3 WD drives
28.8 modem
intel mb with award bios
trident video card
insalled over orginal version of win95 from CD upgrade disk