QIC-3020 drivers for Tape Backup
Alan Nutley
Hello,
I was provided with an Exabyte 'Eagle 96' tape drive unit to install
in a Win95 system. The system was altered to use WinNT3.51 W/S.
The WinNT drivers DO NOT include a QIC-3020 driver - the qic-117
drivers, native to WinNT, provide ONLY QIC-40/80 compliance.
Are QIC-3020 drivers available for WinNT3.51??? If so, has anyone
used them with ExaByte Eagle 96 tape drives??
Cheerio, Alan. 1550AEST/25 May 1996
******************************************
* *
* I used to have a full head of hair!! *
* Then I started programming. *
* Now I only dream of dandruff!! *
* *
* Alan NUTLEY, anu...@acslink.net.au *
* *
******************************************
John Spackman
anu...@acslink.net.au (Alan Nutley) wrote:
>Hello,
Alan,
HP Colorado have just released a beta QIC-3020 driver for their
HP Colorado Jumbo 1400, which can be picked up from various sources
as appended, including:
ftp://ftp.hp.com/pub/information_support/hp-colorado/win-nt/ntbeta.exe
This driver works fine with my HP kit -- I don't know whether it would
work with the 'Eagle 96' tape drive however.
==========================================================================
INSTALLING EXISTING OR BETA INTERNAL TAPE DRIVER FOR WINDOWS NT V3.51
BETA DRIVER FOR WINDOWS NT BACKUP SUPPORTS THE FOLLOWING HP COLORADO
PRODUCTS:
*
o HP Colorado Jumbo 250 (DC2120 Tape)
o HP Colorado Jumbo 350 (DC2120XL Tape)
o HP Colorado Jumbo 700
o HP Colorado Jumbo 1400
o HP Colorado T1000
EXISTING DRIVER IN WINDOWS NT SUPPORTS THE FOLLOWING HP COLORADO
PRODUCTS:
o QIC-40/QIC-80 floppy tape driver supports Jumbo 120, 250, and
350
with DC2120 tapes.
o 4 millimeter DAT driver supports the PowerDat 6000 internal and
external.
o Tandberg 3660, 3820, 4120,4220,4222 supports the Powertape
1100,
2400, and 5000.
WINDOWS NT DOES NOT SUPPORT:
o AB-10, FC-10, FC-20 or TC-15 controllers
o HP Colorado T1000e
o Trakker 120, 250, 350 or 700
o JS20 (Windows NT 3.5 and later)
o Colorado Backup for DOS, OS/2, Windows or Windows 95
o Jumbo 120 with firmware less than 40
o QFA 500, 700 or XR-4
o Due to the complexity of support in Windows NT, parallel port
drives will not be supported.
THE BACKUP APPLICATION IN WINDOWS NT HAS THE FOLLOWING LIMITATIONS:
o No data compression.
o Volumes are written using the Microsoft Tape Format (MTF).
o Volumes created with other backup software cannot be read.
o Windows NT may not boot if a tape with non-MTF data is in the
drive. Remove the tape, reboot, start Backup, insert the tape
and
erase or reformat it.
LONG TERM WINDOWS NT SUPPORT:
The Colorado Memory Systems Division of Hewlett Packard is
committed to providing Windows NT support for our products. As
new products become available, we will work with Microsoft to
provide Windows NT support.
DRIVE COMPATIBILITY MATRIX WINDOWS NT 3.51
Jumbo 120 Yes - FW 40 and above
Jumbo 250 Yes
Jumbo 350** Yes
Jumbo 700** Yes
Jumbo 1400* Yes
HP T1000** Yes
HP PowerTape 1100, 2400, 4000 Yes
PowerDAT 6000 Yes
HP T4000s++ No
Parallel Port Devices No
FC-10, TC-15, FC-20 No
**Requires Beta driver from HP/CMS
++Beta driver not available
Configuring HP Colorado Tape Drives in Windows NT
1. Run Windows NT Setup found in the Main program group.
2. Select Add/Remove Tape Devices... from the Options menu.
3. Select Add... in Tape Device Setup.
4. Select the appropriate device from the list or OTHER and give
the
path to the OEMSETUP.INF.
You will not see any "Colorado" designated devices unless you
have installed the Beta drivers
by choosing "Other" and specifying the path to the drivers.
5. Select Install.
6. Select Close in Tape Device Setup
7. Exit Windows NT, and restart your computer system. Backup is
now
configured for your tape drive.
8. The Windows NT Backup program is located in the Administrative
Tools group in Program Manager.
Copyright Hewlett-Packard Co. 1996
This information is subject to change without notice and
is provided "as is" with no warranty.
Hewlett-Packard shall not be liable for any direct,
indirect, special, incidental or consequential damages
in connection with the use of this material.
===========================================================================
TAPE DRIVERS AVAILABLE FOR THE WINDOWS NT OPERATING SYSTEM
A beta tape driver for the HP Colorado drives listed below are now
available for Windows NT v3.51 and Windows NT v4.0 Beta operating
systems.
Currently, this driver is in beta form and no "official" support
program has been implemented by the HP Colorado Support
organization. Please utilize our HP Colorado Windows NT Driver
Feedback Form to report any issues or problems related to this NT
Driver. (QICFAX #5230)
Windows NT v3.51 has existing drive support for the Jumbo 120/250,
Jumbo 350 (with DC2120 tapes only), PowerTape 1100, PowerTape
2400, PowerTape 4000 and the PowerDat 6000 using Windows NT v3.51
native drivers and the Backup Applet.
WHERE TO GET THE DRIVERS
The file name is NTBETA.EXE and is available, with no password, on
the following electronic services:
BBS: 970-635-0650
FTP: ftp.hp.com/pub/information_support/hp-colorado/win-nt
World Wide Web: http://www.hp.com/isgsupport/cms/00index.html
America Online: Keyword - HPSTOR
CompuServe: GO: HPSYS
This beta driver will be available to test until the Windows NT
v4.0 release date. This driver will be part of the Windows NT
v4.0 standard configuration. At that time, the beta driver will
be removed from all HP Colorado electronic services.
You will receive the beta driver, a general information guide, a
driver installation guide, a tape drive troubleshooting guide, and
a tape driver feedback form, all within the self-extracting zip
file. The supporing documents are also available seperatly ( see
below ).
DRIVES SUPPORTED
Our beta drivers will support the following drives installed onto
the floppy controller only:
New CMS/HP Beta Driver Existing Windows NT v3.51 Driver
HP Colorado Jumbo 250 QIC 40/80 (DC2120 tapes only)
HP Colorado Jumbo 350 Tandberg 3660, 3820, 4120, 4220,
4222
HP Colorado Jumbo 700 (PowerTape 1100, 2400, 4000)
HP Colorado Jumbo 1400 4 millimeter DAT drive (PowerDAT
6000)
HP Colorado T1000
For HP Colorado Jumbo 350, 700, 1400 and HP Colorado T1000
functionality under Windows NT requires you to have our beta
driver.
Currently, HP/CMS does not have a tape driver available for the HP
Colorado T4000s. The Colorado Memory Systems Division of Hewlett
Packard is committed to providing Windows NT support for our
products and will work with Microsoft to provide Windows NT
support for this product.
Note: Because the Windows NT Native backup application does not
offer a Data Compression feature, only the native storage
capacities of the above listed drives will be realized.
IF YOU HAVE PROBLEMS
Currently this driver is in beta form and no "official" support
program has currently been implemented by the HP Colorado Support
organization. Please refer to the information submission form and
related troubleshooting documents below to report any issues or
problems related to this driver.
INSTALLATION AND SUPPORT DOCUMENTS
We have the following documents available to help with
installation and determination of tape drive hardware problems.
- HP/CMS Driver Installation Guide for Windows NT v3.51:
QICFAX 5226
- Tape Drive Hardware Troubleshooting Guide for Windows NT v3.51:
QICFAX 5228
- HP/CMS Driver Installation Guide for Windows NT v4.0 Beta:
QICFAX 5227
- Tape Drive Hardware Troubleshooting Guide for Windows NT v4.0
Beta: QICFAX 5229
- HP/CMS Tape Driver Feedback Form :
QICFAX 5230
HOW TO RESPOND TO HP/CMS
Our Fax number:
970-667-0997
Attn: NT Support
This driver is being provided under the terms and conditions
outlined under the following license agreement. By downloading
the driver the user agrees to all terms and conditions of the
license agreement.
LICENSE AGREEMENT FOR COLORADO BACKUP FOR DOS, COLORADO BACKUP FOR
WINDOWS, COLORADO BACKUP FOR WINDOWS 95, AND COLORADO BACKUP DRIVERS
FOR WINDOWS NT
This software is copyrighted and owned by Hewlett-Packard Company
or its third party licensers. Your rights to use the software are
similar to your rights to use a book or a video movie.
You may use the software on one machine at a time
You may transfer the software, along with the tape drive
hardware to another person , provided that you give that
person all your disks, updates and documentation.
You may make a copy of this software for backup purposes,
you may also make a copy of this software and install it on
other computers for the use with a Colorado Memory Systems
or HP Colorado tape drive which is shared among those other
computers.
You may not make copies of the software for any other
purpose than those specified above. In particular, you may
not copy it onto any bulletin board or similar system.
You may not rent or lease the software. You may not modify
the software, including removing any identifying notices or
defeating any protection mechanisms.
WARNING: Copyright infringement may be investigated by federal or
international authorities and may be subject to civil and criminal
penalties.
U.S. Government restricted rights: The software and documentation
have been developed entirely at private expense and provided as
"Commercial Computer Software" or "restricted computer software".
Use, duplication or disclosure by the U.S. Government is subject
to the restrictions set forth in subparagraph (c)(1)(ii) of the
Rights in Technical Data and Computer Software clauses in DFARS
252.227-7013 or as set forth in subparagraph (c)(1) and (2) of the
Commer cial Computer Software- Restricted Rights clauses at FAT
52.227-19, as applicable. The owner is Hewlett-Packard Company,
3000 Hanover Street, Palo alto, California 94304.
Copyright Hewlett-Packard Co. 1996
This information is subject to change without notice and
is provided "as is" with no warranty.
Hewlett-Packard shall not be liable for any direct,
indirect, special, incidental or consequential damages
in connection with the use of this material.
===========================================================================
WINDOWS NT 3.51 TROUBLESHOOTING TIPS FOR HP COLORADO DRIVES
IDENTIFY TAPE DRIVE:
Jumbo 120, 250, 350, 700, 1400, T1000, PowerDat 6000, Powertape
1100, 2400, or 4000.
IDENTIFY TAPE AND FORMAT
o Jumbo 120 uses QIC-40 format
on a low density tape (DC2000)
on a high density tape (DC2080 or DC2120)
o Jumbo 250 uses QIC-80 format
on a high density tape ONLY (DC2080 or DC2120)
o Jumbo 350 uses QIC-80 format
on a high density tape ONLY (DC2080 or DC2120 or DC2120XL)
o Jumbo 700 uses QIC-3010 format
on a high density tape ONLY (MC3000 or MC3000XL)
o Jumbo 1400 uses QIC-3020 format
on a high density tape ONLY (MC3000 or MC3000XL)
o PowerDat 6000 requires no format
4mm MRS compatible tapes with 90mm or 60mm tape lengths
o Powertape 1100 requires no format
6525 type tapes
o Powertape 2400 requires no format
9120 type tapes
o Powertape 4000 requires no format
9200 type tapes
If a volume containing a non-MTF (Microsoft Tape Format) format
exists on the tape, erase the tape. It is not recommended to
format tapes in the Windows NT Backup Applet. Use a
preformatted tape.
IDENTIFY TAPE DRIVE INTERFACE
Floppy controller (drive connected in place of B: floppy or as
third device)
SCSI adapter card
IDENTIFY MODEL AND BRAND OF COMPUTER, FLOPPY CONTROLLER, SCSI HOST
ADPATER, AND BIOS
Check Compatibility and Accessory Guide or Total Backup Catalog
for any known conflicts with either the computer, floppy
controller or BIOS.
NOTE ANY ERROR CODES
o Tape drive software error:
Note error codes
o Operating system error:
Check for errors in the Event Viewer located in
Administrative Tools.
Highlighting and double-clicking the line in Event
Viewer will display more detailed information.
o No error, computer locked:
Reboot, run CHKDSK, close all other open applications,
and try again.
VERIFY CORRECT INSTALLATION
SOFTWARE:
o Try deleting or removing, reinstalling the driver, and
then
rebooting.
o Close down all open applications.
o Eliminate any software changes to system to determine if
conflict
is related.
o Make sure that the tape decive appears in the installed
devices
box through Windows NT Setup, Add/Remove Tape Devices.
o Make sure the driver for the SCSI card (if used) and the
backup
device appears as STARTED in Devices located in Control
Panel
o QIC117.SYS is the name of the driver for Jumbo and
T1000 drives.
o 4MMDAT.SYS is the name of the driver for the
PowerDAT drive.
o TANDQIC.SYS is the name of the driver for the Powertape drives.
o Verify that the correct tape drive is present and
selected in
the backup applet under Operations, Hardware Setup...
HARDWARE:
o If using a SCSI adapter, try other settings for DMA, IRQ
and I/O,
in a systematic manner.
o Use the Windows NT Diagnostics located in Administrative
Tools to
etermine if there is a resource conflict.
o Try moving the SCSI adapter to a different slot
o Eliminate any hardware changes to system to determine
if
conflict is related.
o Power to the drive.
o Grounded (Screw into the drive bay on either side
with metal
touching metal).
o Cabling is correct -- floppy controller or SCSI
adapter
to tape drive.
o Hint: If the light stays on either the A: or B:
drive,
the cable is not connected from pin 1 to pin 1.
DETERMINE PRESENCE OF PERIPHERAL DEVICES
Systematically remove other cards, devices, etc., to isolate
possible conflict.
OPTIMIZE THE JUMBO TAPE DRIVE FOR BEST PERFORMANCE
RECOGNIZING PERFORMANCE SYMPTOMS:
o Frequent Hard Drive Access, Tape Drive Streaming: Optimum
condition, indicates that the computer is outrunning the
tape drive.
o Constant Hard Drive Access, Tape Drive Starting/Stopping:
Less
than optimum condition, indicates that the computer is
slower than the
tape drive.
o No Hard Drive Access, Tape Drive Stopped: Faulty
condition,
indicates a timing problem or a computer lockup; check
BIOS
and hard drive type for timing problem.
SYSTEM:
o Optimize the hard drive's interleave.
o Defragment files, clear any lost allocation units
(CHKDSK), and
map out any bad sectors (FAT only). Defrag is natively
available for
FAT file systems only. NTFS has no DEFRAG utility and bad
sectors are
mapped automatically.
o Zero Wait State (Check the efficiency of the system before
changing).
o Disable cache and shadow ram.
o Free system of conflicts, particularly DMA conflicts.
Copyright Hewlett-Packard Co. 1996
This information is subject to change without notice and
is provided "as is" with no warranty.
Hewlett-Packard shall not be liable for any direct,
indirect, special, incidental or consequential damages
in connection with the use of this material.
Alan Nutley
On Sat, 25 May 1996 20:38:01 GMT, I wrote:
>Hello,
>
>I was provided with an Exabyte 'Eagle 96' tape drive unit to install
>in a Win95 system. The system was altered to use WinNT3.51 W/S.
>
>The WinNT drivers DO NOT include a QIC-3020 driver - the qic-117
>drivers, native to WinNT, provide ONLY QIC-40/80 compliance.
>
>Are QIC-3020 drivers available for WinNT3.51??? If so, has anyone
>used them with ExaByte Eagle 96 tape drives??
>
>Cheerio, Alan. 1550AEST/25 May 1996
>
>******************************************
>* *
>* I used to have a full head of hair!! *
>* Then I started programming. *
>* Now I only dream of dandruff!! *
>* *
>* Alan NUTLEY, anu...@acslink.net.au *
>* *
>******************************************
AND - John Spackman responded with a message as attached to this
thread in which he kindly pointed me to a beta software package at
"ftp://ftp.hp.com/pub/information_support/hp-colorado/win-nt/ntbeta.exe"
which has been amde available by Hewlett-Packard to cater for the
following tape drives -
o HP Colorado Jumbo 250 (DC2120 Tape)
o HP Colorado Jumbo 350 (DC2120XL Tape)
o HP Colorado Jumbo 700
o HP Colorado Jumbo 1400
o HP Colorado T1000
*******
FOR THE FURTHER INFORMATION OF ALL:
I downloaded the drivers suggested by John from the given HP site but
initially could not get the ExaBYTE Eagle96 tape drive to work. The
problem was, apparently, that I was not correctly loading the driver
in the downloaded software.
After 'cleaning up' a dual-boot arrangement (Win95/WinNT4.0b2) and
starting with a 'fresh' WinNT3.51 system the drivers loaded without
problem and the tape drive is now happily saving 'things' when I tell
it to!!! I >>HAVE NOT<< re-loaded NT4.0b2 onto this system!!
The driver I have successfully used is one for the HP Colorado T1000
Tape Drive. Using the Backup utility native to WinNT3.51, data
transfer is about 4.7MBytes/min and tape capacity is (apparently)
>700MBytes (??) on a MC3000XL tape (400') - nominally 680MBytes.
Using Seagate (Arcada) Backup Exec v6.1 with software compression
option increases data transfer rate to 7.8MBytes/min and I expect that
MC3000 tapes will store of the order of 1000MBytes at that rate!!!
Hardware acceleration is not being used - NT does not support it.
Cheerio, Alan. 1915AEST/6 June 1996
PS: The ExaBYTE WWW site was not of any assistance!!