EarthLink Newsgroup Service Changes - Please Read
EarthLink Customer Service
We are pleased to announce an upgrade to our Usenet service, effective
immediately.
Our new service includes increased speeds, improved reliability,
longer article retention, more newsgroups, and more. To take advantage
of our new service, you will need to make the following 2 changes:
1) Change your newsgroup server name to either:
news.west.earthlink.net or news.east.earthlink.net.
For more information, including help making this change, please visit:
http://www.earthlink.net/newspolicy
2) Once you've updated your server name, please use your full
EarthLink email address (for example, "john...@earthlink.net") and
password whenever you log into Usenet. Remember, your password is case
sensitive, so make sure your CAPS LOCK button is off.
As part of this upgrade, we are changing our Usenet access policies to
better serve all of our users. Members will be permitted to download a
maximum of 1500MB (1.5GB) over a rolling 30-day period. Users who
exceed this quota will have a reduced download speed of 64Kbps until
the account again falls below the quota. Please note that dial-up
subscribers will not be affected by this change.
For more information about our Newsgroup service, please visit:
http://www.earthlink.net/newsfacts
NEED HELP?
LIVE CHAT: Trade real-time online messages with a Live Chat
representative who can provide all of the same support that our
award-winning phone representatives provide:
http://support.earthlink.net/chat
EMAIL SUPPORT: You always have the option of sending us a message and
getting a response that day!
http://support.earthlink.net/email
(Using these forms will ensure that your message is routed to someone
who can help you.)
We hope you enjoy using EarthLink's new and improved Usenet service.
Sincerely,
EarthLink Customer Support
CL [dnoyeB] Gilbert
>
> 2) Once you've updated your server name, please use your full
> EarthLink email address (for example, "john...@earthlink.net") and
> password whenever you log into Usenet. Remember, your password is case
> sensitive, so make sure your CAPS LOCK button is off.
>
Whenever I am asked to use my password, I always use a bad one a few times
just to be sure its just trying to get my pwd(I know this wont catch
the relaying). This is especially true on strange ATMs.
Though this seems legit enough.
Ya think their is a better way for them to communicate with their
customers?
CL