At 16 Dec 2012 14:01:56 -0500 Davoud wrote:
> Todd Allcock:
> > The government as a whole is an easy target to attack because it is
> > riddled with inefficiencies, bureaucracy, and had to bend to the will
of
> > the political winds.
>
> And it has few defenders, and is an easy target for the uninformed.
>
> > I'm not singling out the NSA specifically,
>
> You did, actually, by making it the very model of "incompetence."
No, I said "government". The NSA, DHS, etc. are still underneath the
burdens of bureaucracy, of which many new layers were created post-9/11
making their work even harder. (You know you're in trouble as an agency
when someone gives you a "czar".)
> > but I'd
> > be surprised if it were run that much differently than the agencies
I'm
> > familiar with and have worked with. Redundant layers of management,
> > inefficient and archaic procurement procedures, and a ridiculous
> > review/reprimand system making it almost impossible to fire an
employee
> > regardless of their inability to perform their job.
>
> The worst criticism I can think of concerning the government is that,
> like the private sector, it is run by thinking, feeling human beings,
> and not by mindless robots.
>
> It is an urban myth that government employees can't be fired. In the
> Intelligence Community in particular, including NSA, employees are
> extremely easy to fire for cause. In CIA, officers can be fired without
> cause and without appeal because the job is too important for screw-ups
> and serving is a privilege, not a right. The courts have upheld this
> repeatedly. Throughout the USG it is easy to fire an employee for poor
> performance (though not out of the blue; the person must have received
> warnings and failed to improve) and for malfeasance, dishonesty, or
> other misconduct.
Spend some time over at Treasury.
The problem with firing, (at least in non-security related agencies,
apparently,) is, as you said, that it requires multiple warnings and
failure to improve. IME, this is harder than it sounds, because many
managers are loathe to give warnings to employees who have been given
glowing reviews by other managers, since, if challenged, the manager
giving the less than stellar review now has to defend his or her review
against the prior body of evidence, often in a formal EEO setting. Not
pretty, making the path of least resistance to give an average review and
hope you or the employee transfer somewhere else before they drive each
other nuts.
If you want an anecdote, how about a recent new hire who sold his office-
provided laptop on eBay, claiming he thought it was a hiring bonus and
sold it because he already owned a better one. He was retained because it
was *possible* his manager didn't make it clear enough that the office
equipment, including laptops with big blue and silver "Property of US
Government, serial #xxxxxx" security stickers, actually belonged to the
office itself, not the employee residing in it.
Again, you are absolutely correct, I have no experience on the
intelligence/DHS side (except once as a vendor, but we'll get to that
soon) so I'm prepared to accept your word they handle this better than
other agencies in the interests of national security.
> > I'm not painting all federal employees with the same brush- I know
many
> > dedicated civil servants as well, but they aren't the majority,
>
> The competent and dedicated civil servants are the overwhelming
> majority. It's why you have one of the most efficient government's on
> Earth.
You might just have a higher level of faith in your fellow man than I.
I'm not convinced the majority of private sector workers are competent
either, but they're easier to get rid of when that becomes apparent.
I used to own a very small cell phone and satellite TV retail store in
Missouri.
We were awarded a large (large for us, very, very, small for them!)
contract to install a satellite TV and broadcast antenna system at a DHS
office building in Lee's Summit. This was shortly after 9/11, when, if
you remember, NY local broadcast television was disrupted by the collapse
of the WTC tower that housed the local broadcast transmitters on its roof.
In, what will undoubtedly set you off on another rant, I'll call a
"typical government kneejerk reaction", the powers-that-be decided all
DHS offices needed multiple redundant systems to monitor TV news in the
event terrorists disabled parts of the broadcast TV infrastructure either
intentionally or accidentally, so all offices were required to contract
locally for broadcast reception antennas, satellite TV and cable TV.
Seems reasonable enough so far, and my company was lucky enough to submit
the low bid for the broadcast antenna and satellite portion of the job
(Not really "lucky", actually, I underbid the job intentionally, partly
due to a sense of patriotism and duty you'll probably have trouble
believing given the context of this thread. I supplied all of the
equipment at our cost. Looking back, I'm surprised I did that myself,
but then again, it was shortly after 9/11, and we all acted a little
crazy back then.)
Now we get to what we can call the punchline. After the job was done, we
were talking to the procurement guy who hired us. I admitted that I had
no idea DHS had a building in this sleepy little suburb of Kansas City,
and asked what they did there. He told me "we handle the DHS payroll,
but the directive was that ALL offices get outfitted with cable and
satellite."
So, I was contracted to supply a satellite TV system to a few dozen
offices (and all breakrooms) so mission-critical DHS *accountants* could
watch CNN if terrorists brought down broadcast TV in Kansas City, Missouri.
Now, perhaps I'm being unfair. Maybe payroll is their cover, and they
have an ultra-secret installation below-ground only accessible through a
false door in the back of Del Floria's tailor shop around the corner,
that only opens when the tailor blasts two puffs of steam on his presser,
and I was only led to believe the payroll department has an urgent need
to watch CNN in an emergency.
This is, of course, the same government who also put men on the moon, dug
a trench through Panama, cured polio, and gave us the Internet, Tang, and
Global Positioning Systems. I get that. It still doesn't mean that
there aren't institutional issues of inefficiency that need addressing,
like Al Gore's unbreakable "ash receivers, tobacco, desk type".
> > and they
> > are often trapped in a system that neither appreciates or rewards
their
> > efforts, or gives them the latitude to perform as well as they could.
>
> They're not trapped at all. Skilled government workers are in high
> demand in industry at higher wages than the government pays.
Some, you might agree, are trapped by a sense of civic duty to work in
civil service.
However, while some specialists may be "in demand" by the private sector,
the rank-and-file in middle management are shunned by the private sector
due to the reputation (deserved or not) government workers have as a whole.
I know a helluva lot more private sector employees that have gone public
than the other way around.
> I reiterate: you made a cowardly attack on a soft target you know
> nothing whatsoever about because you thought it was an easy one. What's
> the proof that you don't know anything about the NSA or the
> Intelligence Community in general? The fact that you haven't sent them
> a thank-you card for the incredible missions they have accomplished to
> protect you and your family; for those who gave their lives, for those
> who survived but lost their families, for those who served for years in
> places and circumstances that would have you peeing your pants every
> day and crying for your momma at night. Who in this forum was going to
> call you out and say you are dead wrong--besides one guy who spent 32
> years in the Community--in the streets of the Middle East, East Africa,
> and Southeast Asia--and who needs no lessons in competence or
> dedication or sacrifice from ignoramuses. I never doubt that the
> sacrifices were worthwhile except maybe for a second or two when I
> encounter someone like you.
Talk about soft-targets! God help anyone who criticizes any part of the
God-fearing US of A in any fashion or capacity when all such attacks are
immediately redirected as attacks on "the troops" or the intelligence
community. Well played, sir. Ignore the fact that many agencies (including,
perhaps, the top of those you're defending) are run by redundant pencil
pushers bitching their annual raises have slowed because of that pesky
rule that no one in the Executive branch is allowed to earn more than the
President does.
But don't worry, if Alan Browne is correct, the NSA has already read this
thread, and it's only by the grace of god, or a good word from a top-
level DHS operative posing as an accountant, that I haven't yet been
hauled off to GitMo
to answer for my treasonous comments...
Sorry if I offended you. My "attack" (which was mostly a joke, but I
couldn't miss an opportunity to reply to such sanctimony) was mostly
towards the institution, rather than the personell. I have no doubt there
are talented professionals in defense, yet institutional blunders, like
the well-documented failure of intra-agency communication pre-9/11, still
happen to the best of governments, including ours.
Having said all of the above, kudos and thanks to you and others like you
for your years of service protecting the rights of the undeserved such as
I to make the type of comments I just have.