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Mail app disappeared...
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TDH1978
Oct 27, 2016, 7:57:26 PM10/27/16
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I have a 2015 13" iPad Pro running iOS 10.1. When I opened my iPad
today, the Mail app was gone from the dock. It is not in any folder,
Spotlight does not find it, and neither does Siri.
First question: I always thought that Mail (like Safari and Messages)
cannot be deleted. What could have happened?
When I go to "Settings > General > Reset > Reset Home Screen Layout",
the Mail app is not restored.
When I download Mail from the App Store, Mail goes through a setup as
if I had never used it before. When I try to set up my (existing)
Gmail account, Mail complains with the following message:
"Gmail is already added. This Gmail account has already been added
to your iPad."
And nothing else happens. Strangely enough, the Mail app that I
downloaded from the App Store can be deleted when you press and hold.
Second question: does anyone know how I can get Mail (with my Gmail
account) back?
Thanks much!
today, the Mail app was gone from the dock. It is not in any folder,
Spotlight does not find it, and neither does Siri.
First question: I always thought that Mail (like Safari and Messages)
cannot be deleted. What could have happened?
When I go to "Settings > General > Reset > Reset Home Screen Layout",
the Mail app is not restored.
When I download Mail from the App Store, Mail goes through a setup as
if I had never used it before. When I try to set up my (existing)
Gmail account, Mail complains with the following message:
"Gmail is already added. This Gmail account has already been added
to your iPad."
And nothing else happens. Strangely enough, the Mail app that I
downloaded from the App Store can be deleted when you press and hold.
Second question: does anyone know how I can get Mail (with my Gmail
account) back?
Thanks much!
*Hemidactylus*
Oct 27, 2016, 10:15:51 PM10/27/16
to
TDH1978
Oct 28, 2016, 9:01:03 PM10/28/16
to
On 2016-10-28 02:15:45 +0000, *Hemidactylus* said:
> Have you tried Settings - Mail - Accounts to see if Mail is unticked?
You were right. It was unticked, which somehow made Mail dispappear.
> Have you tried Settings - Mail - Accounts to see if Mail is unticked?
I ticked it back, and Mail re-appeared. I wonder how it got unticked
in the first place; it certainly wasn't me. I also wonder why the App
Store would allow me to download another copy of Mail, if the first one
was never really removed.
Thanks for your help!
*Hemidactylus*
Oct 28, 2016, 9:28:22 PM10/28/16
to
mail on an iOS device within the past couple weeks. They were getting a
similar baffling message about already having the account set up or some
such. I was confused and about to give up when I thought it might help to
check into the mail settings. The Mail was unticked. Not sure how it got
into that state for them. I thought maybe accidental toggling when changing
other settings. But turning it back on helped. Your situation jogged my
memory.
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