Last Sunday (today is Wednesday), apparently while putting my phone in
my jacket pocket without turning it off, I seem to have accidentally hit
a "System Update" request. A couple of hours later when I took it out,
it had a light blue-green error screen, with the message described in
the Subject line above, plus some numerical information.
(I couldn't see "ODIN", only "IN", because the first part was offscreen.
But I found out about ODIN online.)
I have been unable to get rid of this screen for three days.
I called Samsung tech support, and they looked up various info ... and
tried a few things ... and then didn't know what to do (!!!) They gave
me the names of three local stores which are authorized Samsung repair
locations ... and which didn't return my phone messages (!!!)
I found this online:
https://www.youtube.com/watch?v=ic5k2yD-8_k
(I did *not* download Dr.Fone, because I don't trust third-party apps,
especially ones which get bad reviews! Among other things, it destroys
all your data -- Factory Reset, I guess -- which I definitely don't want.)
None of the keystrokes mentioned in this video worked. The one which
came closest to working, which the error screen also said to use, was
VolumeDown+Power. That was supposed to reset the phone and then
continue the download.
It *started* to work -- the screen went black and the Samsung name came
up. But then it immediately went back to the blue-green error screen.
And while I definitely want to get out of this screen, I'm not sure I
want to continue the download. I don't know what the System Update was
that I accidentally hit - legitimate or malware? This morning, just for
moment, a completely different screen spontaneously appeared. It said
"<name-I-didn't-get> UI"
plus an apparently legitimate Samsung error message about non-standard
(or whatever term the message used) UI's being undesirable.
And then it went back to the blue-green "Downloading" screen ... which
it's still stuck on.
I've been leaving it unplugged in hopes of draining the battery and
turning it off that way. But I guess it draws very little power,
because it still hasn't gone dead.
--
Dudley Brooks, Artistic Director
Run For Your Life! ... it's a dance company!
San Francisco