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Realme 6 Pro, Android 11, not offering data transfer over USB - W10 - Xpost
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David
Jul 30, 2023, 9:13:50 AM7/30/23
to
This is probably a W10 problem on this specific PC.
This worked on W7 on this PC before very recent upgrade to W10.
Plug phone into USB connection.
Phone vibrates.
Shows as charging.
Does not offer the option to transfer files or pictures.
I have tested on a W10 laptop and this does offer the prompt.
If I look at Connection & sharing, USB tethering is greyed out with "USB
not connected".
My tentative conclusion is that this particular W10 system is not
recognising the phone as a USB device so is not offering any connection.
However, I have no idea how to fix this.
Has anyone else encountered this?
Cheers
Dave R
--
AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64
This worked on W7 on this PC before very recent upgrade to W10.
Plug phone into USB connection.
Phone vibrates.
Shows as charging.
Does not offer the option to transfer files or pictures.
I have tested on a W10 laptop and this does offer the prompt.
If I look at Connection & sharing, USB tethering is greyed out with "USB
not connected".
My tentative conclusion is that this particular W10 system is not
recognising the phone as a USB device so is not offering any connection.
However, I have no idea how to fix this.
Has anyone else encountered this?
Cheers
Dave R
--
AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64
The Other John
Jul 30, 2023, 10:09:21 AM7/30/23
to
On Sun, 30 Jul 2023 13:13:47 +0000, David wrote:
> Plug phone into USB connection.
> Phone vibrates.
> Shows as charging.
>
> Does not offer the option to transfer files or pictures.
When I plug my Android 12 phone into my W10 desktop it doesn't appear
> Plug phone into USB connection.
> Phone vibrates.
> Shows as charging.
>
> Does not offer the option to transfer files or pictures.
until I set the phone USB mode to file sharing.
--
TOJ.
David
Jul 30, 2023, 10:36:54 AM7/30/23
to
On Sun, 30 Jul 2023 13:13:47 +0000, David wrote:
> This is probably a W10 problem on this specific PC.
> This worked on W7 on this PC before very recent upgrade to W10.
>
> Plug phone into USB connection.
> Phone vibrates.
> Shows as charging.
>
> Does not offer the option to transfer files or pictures.
>
> I have tested on a W10 laptop and this does offer the prompt.
>
> If I look at Connection & sharing, USB tethering is greyed out with "USB
> not connected".
>
> My tentative conclusion is that this particular W10 system is not
> recognising the phone as a USB device so is not offering any connection.
>
> However, I have no idea how to fix this.
>
> Has anyone else encountered this?
OK.
> This worked on W7 on this PC before very recent upgrade to W10.
>
> Plug phone into USB connection.
> Phone vibrates.
> Shows as charging.
>
> Does not offer the option to transfer files or pictures.
>
> I have tested on a W10 laptop and this does offer the prompt.
>
> If I look at Connection & sharing, USB tethering is greyed out with "USB
> not connected".
>
> My tentative conclusion is that this particular W10 system is not
> recognising the phone as a USB device so is not offering any connection.
>
> However, I have no idea how to fix this.
>
> Has anyone else encountered this?
Realised that it was a broader problem - that is, no USB ports seemed to
be working.
I reinstalled the USB drivers for the MoBo and everything (so far) is
working.
Disappointed that the Windows Upgrade to W10 screwed this up as the
drivers are 2014 and 2015 and are the same for W7 and W10.
Charles Jack Jones
Jul 31, 2023, 12:43:39 AM7/31/23
to
On 30 Jul 2023 14:36:51 GMT, David wrote:
> Disappointed that the Windows Upgrade to W10 screwed this up as the
> drivers are 2014 and 2015 and are the same for W7 and W10.
What does usb tree view say about your Windows USB setup status?
> Disappointed that the Windows Upgrade to W10 screwed this up as the
> drivers are 2014 and 2015 and are the same for W7 and W10.
https://www.uwe-sieber.de/usbtreeview_e.html
David
Jul 31, 2023, 8:27:34 AM7/31/23
to
First thing that I see is that
<https://www.amazon.co.uk/gp/product/B07L32B9C2/>
is showing up as a generic USB 2.1 hub on Port 4.
I know that this is the correct hub because I just plugged my phone in and
it showed up there.
I can see my USB 3.0 card reader on Port 1.
However I can see a generic USB 3.2 4 port hub on Port 2 and I'm not sure
what this is as I don't have another hub plugged in AFAIK.
Ah! Same device.
Plugged in a USB stick and that shows up on the Generic USB 3.2 hub.
SanDisk 3.2 Gen1.
Think the release notes talk about this.
Anyway, very useful and there don't seem to be any errors reported.
Cheers
Dave R
P.S. All seems to be working on the PC side. Just need to get my Garmin
Edge Explore to agree that it is connected to a USB port, which is always
a dark art.
Andy Burns
Jul 31, 2023, 8:47:37 AM7/31/23
to
David wrote:
> However I can see a generic USB 3.2 4 port hub on Port 2 and I'm not
> sure what this is as I don't have another hub plugged in AFAIK.
The "wiring" of USB hubs can be weird, even plugging a different speed
> However I can see a generic USB 3.2 4 port hub on Port 2 and I'm not
> sure what this is as I don't have another hub plugged in AFAIK.
device into the same physical port can make it appear to be plugged into
a different named/numbered port.
David
Jul 31, 2023, 11:15:21 AM7/31/23
to
On Mon, 31 Jul 2023 12:27:31 +0000, David wrote:
<snip>
Also realised that I had moved the 4 port hub from USB 3.0 to USB 3.1 port
during testing, so that may be the cause.
Perhaps I will test on the original port when I can be arsed.
Cheers
Dave R
<snip>
>
> P.S. All seems to be working on the PC side. Just need to get my Garmin
> Edge Explore to agree that it is connected to a USB port, which is
> always a dark art.
Discovered that if I plugged it into a USB 2 port it worked first time.
> P.S. All seems to be working on the PC side. Just need to get my Garmin
> Edge Explore to agree that it is connected to a USB port, which is
> always a dark art.
Also realised that I had moved the 4 port hub from USB 3.0 to USB 3.1 port
during testing, so that may be the cause.
Perhaps I will test on the original port when I can be arsed.
Cheers
Dave R
Mickey D
Aug 29, 2023, 6:26:01 AM8/29/23
to
On 30 Jul 2023 13:13:47 GMT, David wrote:
> Plug phone into USB connection.
> Phone vibrates.
> Shows as charging.
>
> Does not offer the option to transfer files or pictures.
Probably a completely different situation - but here's my own background.
> Plug phone into USB connection.
> Phone vibrates.
> Shows as charging.
>
> Does not offer the option to transfer files or pictures.
On my Android 12 Samsung, I have no problem copying files from anywhere I
want to, and to anywhere I want to - using USB or Wi-Fi (or Bluetooth).
To and from Windows 10.
In my Android 12 Developer Options are _optional_ "USB Debugging" &
"Wireless Debugging" switches (both off by default) for things like adb
(which I use daily for scrcpy) to connect either by USB or via Wi-Fi.
There is an activity for "Default USB configuration" which by default has
(o) Transferring files
(_) USB tethering
(_) MIDI
(_) Transferring images
(_) Charging phone only
I have no idea even why that "Default USB configuration" even exists though
as I don't mess with it & I have no problem sliding files back & forth.
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