Help me solve this problem!
durgin
Bert Whitehead wrote:
>
> I help companies set up their internet access and have a problem. One
> client travels frequently and works out of three different offices.
> All in all, he checks e-mail from any one of five different computers
> -- home, laptop, and computers at his three offices. All of these
> computers are set up with the same Concentric account.
>
> Here's the situation: Right now he might go one one office computer,
> open up Netscape, and check his mail which is downloaded from the ISP
> server to his harddrive. Say he scans his new messages over, and
> decides he'll read them more carefully when he gets home.
>
> He goes home, opens up Netscape, presses the "Get Mail" button, and no
> new messages come across. He looks at his inbox, and all those e-mails
> he looked at while at the office are not there -- of course they're
> not, because once they were downloaded from the ISP's email server,
> they were stored on his harddrive on his office computer!
>
> Question: How can this client make it so when he gets home, or on any
> other computer and checks his e-mail, that he can download all those
> messages that he has already downloaded once on another computer. I
> know there is a setting to keep his e-mail messages stored on the
> server without deleting them, but how can he retrieve certain messages
> that he wants to look at again?
>
> Please help.
>
> Thanks,
>
> Bert Whitehead
> Intercomp Internet Co.
I think this is a pretty easy problem to solve. If you look under
Options | Mail and News Preferences | Servers > Mail Directory it says
where it's going to look for mail. This is usually some directory
called \Mail on a hard disk, but it doesn't have to be. Have your
client save their messages off to a floppy disk. When they get to
another location/system they can specify the floppy as where to look,
and review their messages.
It's a bit clunky and limited, but there are ways to make it relatively
painless, provided your client is at all adept with machines.
You can tinker with the above to smooth it out or I can provide a more
detailed solution for a modest fee. Not that I'm particularly solicitng
business, but this is the kind of "worky" stuff I'd usually charge for.
___________________________________________________________________
| |
| dur...@world.std.com dur...@durgin.net |
| http://www.durgin.net |
| Durgin & Associates System Development |
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|_________________________________________________________________|
Bert Whitehead
ken creffield
In article <5782bi$t...@nxgen.webbernet.net>
ber...@mail.webbernet.net "Bert Whitehead" writes:
> He goes home, opens up Netscape, presses the "Get Mail" button, and no
> new messages come across. He looks at his inbox, and all those e-mails
> he looked at while at the office are not there -- of course they're
> not, because once they were downloaded from the ISP's email server,
> they were stored on his harddrive on his office computer!
>
When he's read the messages, he should forward them to himself.
dfe...@fenton.mv.com
> ber...@mail.webbernet.net (Bert Whitehead) writes:
> I help companies set up their internet access and have a problem. One
> client travels frequently and works out of three different offices.
> All in all, he checks e-mail from any one of five different computers
> -- home, laptop, and computers at his three offices. All of these
> computers are set up with the same Concentric account.
>
> Here's the situation: Right now he might go one one office computer,
> open up Netscape, and check his mail which is downloaded from the ISP
> server to his harddrive. Say he scans his new messages over, and
> decides he'll read them more carefully when he gets home.
>
> new messages come across. He looks at his inbox, and all those e-mails
> he looked at while at the office are not there -- of course they're
> not, because once they were downloaded from the ISP's email server,
> they were stored on his harddrive on his office computer!
>
> other computer and checks his e-mail, that he can download all those
> messages that he has already downloaded once on another computer. I
> know there is a setting to keep his e-mail messages stored on the
> server without deleting them, but how can he retrieve certain messages
> that he wants to look at again?
>
> Please help.
>
> Thanks,
>
> Bert Whitehead
> Intercomp Internet Co.
>
>
>
>
>>>>
in preferences.
Paul Jackman
Bert,
I run several mail systems in the same PC as well as remote mail on
other systems, I have the same delema, especially because I run some secure
encrypted mail clients as well as standard mail, but it is easy to acomodate.
The standard mail system, like ours have an option to retain mail on server.
This way the mail can be updated from each location, and each mail system.
It is critical to me because if I update mail without that option,
and the mail was secure encrypted mail, then I have lost the ability to
decrypt it, and have to go back to request a resend.
It is so easy to do, it has become second nature for me.
Regards,
Paul
Robert Robinson
Bert Whitehead wrote:
>
> Question: How can this client make it so when he gets home, or on any
> other computer and checks his e-mail, that he can download all those
> messages that he has already downloaded once on another computer. I
> know there is a setting to keep his e-mail messages stored on the
> server without deleting them, but how can he retrieve certain messages
> that he wants to look at again?
Use IMAP4 instead of POP3 as the download protocol. IMAP4 supports
"disconnected" mode which allows the client to store all of their mail
on the server. This includes folders! So, you could have an INBOX as
well as an entire foldering structure. IMAP4 is designed for the usage
pattern you describe.
rob
Mark McCafferty
ber...@mail.webbernet.net (Bert Whitehead) wrote:
>Question: How can this client make it so when he gets home, or on any
>other computer and checks his e-mail, that he can download all those
>messages that he has already downloaded once on another computer. I
>know there is a setting to keep his e-mail messages stored on the
>server without deleting them, but how can he retrieve certain messages
>that he wants to look at again?
Well, I would be inclined to use Eudora Pro. It allows you to leave
all of your mail on the server, optionally delete it after X days, or
delete it immediately if you move the article to the trash bin.
Just a little extra management effort required, and that's all.
regards
mark