Eudora crashes with "Find Messages"
Michael T. Davis
(v7.1.0.9). He has the same version installed in the office. In the office,
he can use "Find Messages" against local and IMAP mailboxes with no problem.
At home (on either system), when he invokes "Find Messages" via Ctrl+F, it
causes Eudora to crash; he doesn't even get the chance to configure what to
search. "Fast search" (by "X1") is _disabled_. The crash is of the form...
Eudora: Eudora.exe - Application Error (title bar)
The instruction at "<hex-addr>" referenced memory at "0x0000001c". The
memory could not be "read".
Click on OK to terminate the program
Any ideas?
Thanks,
Mike
--
| Systems Specialist: CBE,MSE
Michael T. Davis (Mike) | Departmental Networking/Computing
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Michael T. Davis
In article <h2llgq$6ib$1...@charm.magnus.acs.ohio-state.edu>, I wrote:
> I have a client who has a couple installations of Eudora at home
>(v7.1.0.9). He has the same version installed in the office. In the office,
>he can use "Find Messages" against local and IMAP mailboxes with no problem.
>At home (on either system), when he invokes "Find Messages" via Ctrl+F, it
>causes Eudora to crash; he doesn't even get the chance to configure what to
>search. "Fast search" (by "X1") is _disabled_. The crash is of the form...
>
>Eudora: Eudora.exe - Application Error (title bar)
>
> The instruction at "<hex-addr>" referenced memory at "0x0000001c". The
> memory could not be "read".
>
> Click on OK to terminate the program
>
>Any ideas?
...A little more information. The crash only occurs when the user
has an IMAP mailbox open as the active window in Eudora and then invokes the
Find Messages function. The mailbox selection dialog starts to appear, and
then Eudora crashes. The crash can be avoided by selecting a local mailbox
(e.g. In), or--in general--so long as an IMAP mailbox window is not the active
window when Ctrl+F (or Edit->Find->Find Messages) is invoked.
Regards,
John H Meyers
[...]
Using what IMAP server?
What versions of Windows, at home vs. office?
> "Fast search" (by "X1") is _disabled_
Try deleting the "Search" subfolder, too.
> The crash only occurs when the user has an IMAP mailbox open
> as the active window in Eudora and then invokes the Find Messages function.
Some problems (though I don't know about this one) are improved by:
<X-Eudora-Option:IMAPIgnoreUIDPLUS=1>
Click on this in a Eudora message, while holding [Alt] on keyboard.
It might be worthwhile to compare results with version 6.2.5.6 or 6.2.3.4,
still available from http://www.eudora.com/techsupport/kb/2350hq.html
(7.1 is available from http://www.eudora.com/download/ )
Although you can install programs versions over one another,
you could also install them to new, separate program directories,
then start Eudora by dragging your current mail folder
to the Eudora.exe program for any version.
Historical notes on IMAP and searching,
with developers' comments in first three threads:
http://eudorabb.qualcomm.com/showthread.php?t=5867
http://eudorabb.qualcomm.com/showthread.php?t=6092
http://eudorabb.qualcomm.com/showthread.php?t=6260
http://eudorabb.qualcomm.com/showthread.php?t=11262
--
Michael T. Davis
In article <op.uwij2...@miu.edu>, "John H Meyers"
<jhme...@nomail.invalid> writes:
>On Fri, 03 Jul 2009 16:40:42 -0500, Michael T. Davis wrote:
>
>[...]
>
>Using what IMAP server?
...IMAP server provided with PMDF v6.3 running under OpenVMS v8.3
>
>What versions of Windows, at home vs. office?
...Windows XP Pro...at least SP2, and probably SP3.
>
>> "Fast search" (by "X1") is _disabled_
>
>Try deleting the "Search" subfolder, too.
No joy.
>
>> The crash only occurs when the user has an IMAP mailbox open
>> as the active window in Eudora and then invokes the Find Messages func=
>tion.
>
>Some problems (though I don't know about this one) are improved by:
>
><X-Eudora-Option:IMAPIgnoreUIDPLUS=3D1>
>Click on this in a Eudora message, while holding [Alt] on keyboard.
No joy.
>
>It might be worthwhile to compare results with version 6.2.5.6 or 6.2.3.=
>4,
>still available from http://www.eudora.com/techsupport/kb/2350hq.html
>(7.1 is available from http://www.eudora.com/download/ )
>
>Although you can install programs versions over one another,
>you could also install them to new, separate program directories,
>then start Eudora by dragging your current mail folder
>to the Eudora.exe program for any version.
>
>Historical notes on IMAP and searching,
>with developers' comments in first three threads:
>
>http://eudorabb.qualcomm.com/showthread.php?t=3D5867
>http://eudorabb.qualcomm.com/showthread.php?t=3D6092
>http://eudorabb.qualcomm.com/showthread.php?t=3D6260
>http://eudorabb.qualcomm.com/showthread.php?t=3D11262
No real help there. The problem appears isolated to this one user.
No one else has ever complained about this problem and I can't replicate it.
Eudora's IMAP cache has been resychronized, and even that doesn't help.
>
>-- =
John H Meyers
> The problem appears isolated to this one user.
> No one else has ever complained about this problem and I can't replicate it.
So it must be "user error" :)
Does "can't replicate" mean that you have set up your own independent
instance of Eudora, to successfully access and search that one user's mail,
and thus eliminated the possibility that the user's mail storage,
on the IMAP server itself, is where the problem lies?
Since IMAP involves mail kept on a remote server,
you could try starting anew, with an initially empty folder
as Eudora's mail "data" folder, using nothing from the previous setup.
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