Hello Pamela. I have another Pam in my house and I have trained her
to accept new certificates in no time flat. ;-)
>(1) After accepting a particular failed certificate do you need to
>restart Eudora for it to work?
No, just get out of the Certificate Manager.
>(2) If I accept certificates repeadly for one Gmail account and get it
>to work then will Eudora accept those certificate on my other Gmail
>accounts?
Yes, if those other accounts are on the same server, but Google uses
many servers and I don't know if they are all using the same
certificates.
>(3) Is there a way of entering some master Gmail certificate so all
>subsequent certificate changes by Gmail will get accepted automatically
>by Eudora?
That would be nice, but it seems to be wishful thinking. The problem
is that new certificates are being accepted when the certificate
issuing authority is known by the email client. That can be
accomplished by regular updates, but Eudora is old and doesn't know
about new issuing authorities. The last update was in 2006, so Eudora
users are probably stuck with having to enter new certificates
manually. Usually certificates are good for many years, but,
unfortunately, Google's new certificates are good for only a couple of
months.
>Thank you for any help.
If you or other readers need to refresh their SSL information, here is
the entire story again:
********************************************************
The following is based on posts by Katrina Knight on the Eudora-Win
mailing list:
1- Try to check or send mail, depending on what kind of error you have
to resolve. (It seems that it is not obvious for everyone that these
actions do not have to be successful)
2- Open the Personalities window: Tools > Personalities, or click the
Personalities tab at the bottom in the window at the left if you are
using the default configuration.
3- Right-click on the personality in question and select "Properties".
4- If you got the error downloading mail: click the "Incoming Mail"
tab in the Personalities window that opens, or if you got the error
sending mail click on the "Generic Properties" tab of that window.
5- Click on "Last SSL Info" and the "Eudora SSL Connection Information
Manager" window will open. Then click on the button to go to the
"Certificate Information Manager".
6- In the Certificate Information Manager Eudora's trusted
certificates for the connection in question will be at the top. It is
most likely a chain of certificates that you have to open, not just a
single certificate. The "+" button at the right of a certificate opens
an additional level. Click on the "+"s until you have them all open.
Certificates that are trusted have a happy face icon. The last
certificate that you can open will probably have a skull and
crossbones icon. Select that one and click on "Add to Trusted". (Do
not click on any other buttons. Do not expect the scull to change into
a happy face while you are watching. That will happen only when you
check mail again). Click on "done" and OK. (Do not just close those
Windows by clicking the Close button at the top right).
7- You don't have to close and re-open Eudora before you continue. Do
another mail check or try to send a message to see if it works. You
may have to repeat this process a few more times depending on the
number of certificates in the chain: you may find another scull and
crossbones at the bottom of the chain. Each one needs to be trusted.
They're like a series of locked doors. You have to unlock each of the
doors before it can be opened to see the next one.
8- Some ISPs use different certificates for receiving and sending so
you may have to do this for both.
Note that if you are using a relay personality to send mail when you
get the errors, it is the relay personality that you need to do this
for, not whichever personality is using the relay personality.
******************************************************