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SBC Yahoo Email is Very Slow

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Wijika

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Jul 20, 2006, 9:31:01 PM7/20/06
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In many occasions, I found out that the emails sent to my SBC Yahoo DSL
account (i.e. myus...@sbcglobal.net) was delayed for very long time to
show up in my email account. Happening quite often. I am not talking
about DSL service itself. In fact, SBC (or the new name, ATT)'s DSL
service is very good, very fast. But since SBC itself does not host
email server, user has to retrieve the emails from Yahoo's email
account, just as you would do it for a free Yahoo email. But it is very
slow, sometimes delayed for hours.

I also know this is an existing issue for a regular Yahoo Web email
(i.e. use...@yahoo.com) for quite some time. But since it is a free
service, I have nothing to complain. But now I am paying for SDL Yahoo
DSL service, Yahoo should do better to improve its service. Otherwise,
its recent share price's downward spiral has a long long way to go.
No to mention that the stupid new MessageBoard for stocks discussion.
90% of user do not like the new layout and are complaining about it.
But Yahoo does not listen to the user, still pushed ahead anyway.

Notan

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Jul 20, 2006, 10:12:01 PM7/20/06
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Are you lost?

Notan

hjsaj...@yahoo.com

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Jul 21, 2006, 9:59:18 AM7/21/06
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(1) It is not SBC(AT&T) DSL Internet service slow. Actually, the DSL
itself is very fast, comparable with that of Cable Internet speed.
(2) It is not Yahoo's email login process slow.
(3) It is the email delivery time from a respected domain (i.e. not a
spammer but something like use...@cisco.com) to a paid, SDL domain
serviced by Yahoo (such as use...@sbcglobal.net) quite slow, ranging
from minutes to hours. It does not happen every time, but does happen
regularly. It is not acceptable.
(4) Same kind of email delivery delay also occur to emails sent to a
free Yahoo email account (e.g. use...@yahoo.com). This is probably OK,
because it is a free service, so we are not complaining it.
(5) Used the same test scenario in (3) above, an email sent from a
respected domain (such as use...@cisco.com) to another respected domain
(such as use...@microsoft.com) is ALWAYS instantaneously. This is
expected to be so for an Internet traffic, although some low GRE-score
people always like to argue for a small exception when we are talking
about generality.
(6) It is nothing to do with my PC configuration, OS, Firewall,
Anti-Virus programs, etc.
(7) We only report a problem when we absolutely certain the source. We
conducted various tests to exclude other causes. In this case, the
problem is the way how Yahoo process the emails. They use the same
method to handle all emails, regardless it is for a free Yahoo email or
a paid, affiliated SDL service. Running spam filtering algorithm can
NOT be a sufficient excuse for delaying the delivery of an email for
hours, which many severely impairs customer's personal communications.
Remember, We are complaining about the paid DSL service whose emails
hosted in Yahoo, not the free Yahoo email service. Therefore, the
complaint is justified.
(8) Yahoo needs to fix it.

Katrina Knight

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Jul 21, 2006, 3:22:13 PM7/21/06
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hjsaj...@yahoo.com wrote:
> (8) Yahoo needs to fix it.

That's the crux of the matter. *Yahoo* needs to fix it.

Is there some reason you're detailing your Yahoo problems here? They're
pretty clearly problems with Yahoo, not with Eudora, so there's not really
anything we could suggest for you to do in Eudora to make it better. Yo
don't even mention using Eudora, so it doesn't sound like you think that
Eudora has anything to do with the problem either.

My advice to you would be to get an email account with a better service
provider. Nothing says you have to use the account provided by your ISP.

--
Katrina


jksd...@yahoo.com

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Jul 24, 2006, 2:47:09 PM7/24/06
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Mentioned #2 above is that "It is not Yahoo's email login process
slow." It is not email client issue, that is, it is irrelevant whether
one retrieves the emails using Eudora or Outlook. It is the "email
delivery time slow". The email delivery is the time from one Internet
domain's email server to another Internet domain's email server. That
part of time is very slow when the destination domain is yahoo.com or
sbcglobal.net.

SBC Yahoo DSL is a bundled service. Internet service is provided by
SBC/ATT, but the email service is provided by Yahoo. You have no choice
to select a better email provider other than quitting SBC Yahoo DSL
altogether. But then there's one-year contract for that.

Froggie the Gremlin

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Jul 25, 2006, 8:27:31 AM7/25/06
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On 24 Jul 2006 11:47:09 -0700, jksd...@yahoo.com wrotd:

You don't have to leave an ISP just to get different email services.
There's a ton of options out there. I have a DSL provider whose email
basically sucks in a lot of different ways, so I went and subscribed to an
independent 50mB POP3 email box for $1.08 a month... well worth the
additional monies after what was happening with the ISP's email services.
Sometimes (well, maybe a lot of the time <g>) the ISP (Internet SERVICE
Provider) delivers great wires and really sucky services, like VERIZON. If
they're smart (and they eventually learn...), they contract out the services
they can't do well to someone who can do it well (VERIZON hasn't learned
yet). This is what SBC did... the problem is, they picked a service
provider who took on too big of a job and now they, too, supply sucky
services (VERIZON offers them as an option, also).

If the ISP can't do the whole job right, then you have to do it yourself by
selecting small, good, reliable service vendors. I use good inexpensive
wires in VERIZON, good inexpensive email (3rd party), and as an avid UseNet
user, I have good inexpensive NNTP services (3rd party) also.

If you want the WHOLE job done right, you'll have to spend a few extra
dollars and piece it together yourself.

---<ribbit>

PS- now let's get this stuff OUT of this group <g>

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