ERR Authorization failed

[sj...@cornell.edu]

Hello All,
I'm trying to add the new e-mail account user...@gorgesfiber.com to
Eudora, but so far, no luck in signing on... I have the recommended
settings on both POP and SMTP lines (mail.gorgesfiber.com), but receive
the error message:

"PASS <shhh! Don't tell anyone.> and then the POP server
(user...@mail.gorgesfiber.com) said: ERR authorization failed."

Any suggestions?
Notice that the POP server has the "mail" as a prefix to the domain, but
that is not the email address. Is this the way it is supposed to read
when signing in?

Thanks in advance, Sandra
sj...@cornell.REMOVEME.com

[WALTER T BACHE]

I had similar problems when I switched from att dial up to Verizon dsl. You
might try going to the site of Frequently asked questions and in the left
margin click on the tutorials. In my case Verizon does not support Eudora
and one of the items that causes a problem is the user name which at least
in Verizon is a mishmash of letters but the tutorial advises to use the user
name that your ISP gives you when you open your account. Whatever support
you can get from your ISP technical support is the best place to start to
get the correct nomenclature for your inbound and outbound mail . If you are
a paid subscriber you should be able to get some help from Qualcom.

<sj...@cornell.edu> wrote in message
news:MPG.1c92f13c3...@newsstand.cit.cornell.edu...

[Sandra Borgardt]

[This followup was posted to comp.mail.eudora.ms-windows and a copy was
sent to the cited author.]

Thanks for your help! I am indeed a DSL customer of Frontier: I'll go
there for more assistance.

In article <SBbWd.75130$uc.40595@trnddc04>, wba...@verizon.net says...

[Katrina Knight]

sj...@cornell.edu wrote:
> I'm trying to add the new e-mail account user...@gorgesfiber.com to
> Eudora, but so far, no luck in signing on... I have the recommended
> settings on both POP and SMTP lines (mail.gorgesfiber.com),

Recommended where - in information from your service provider or from some
other source?

> but receive the error message:

> "PASS <shhh! Don't tell anyone.> and then the POP server
> (user...@mail.gorgesfiber.com) said: ERR authorization failed."

> Any suggestions?
> Notice that the POP server has the "mail" as a prefix to the domain, but
> that is not the email address. Is this the way it is supposed to read
> when signing in?

Yes, that is the way it is supposed to appear. The account name is a
combination of your user ID and the server name. I'm not sure, but
"authorization failed" sounds to me like a variation on the user name
and/or password being wrong. Are you sure you don't need to enter your
whole email address for the user ID? That's one setting that commonly
trips people up since some servers require just the first part and others
require the whole address.

--
Katrina