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Fast search problems, never stops reindexing

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XyZed

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May 2, 2008, 2:35:23 PM5/2/08
to
After experiencing a crash something seems to have gone wrong with
fast indexing. It is still going five hours later and never seems to
finish. It appears to make progress at first, but then it just seems
to stick. Also even though I am not using Eudora it commonly sticks
with the message "pausing while you use Eudora" but although Eudora is
open I am not actively clicking or typing in it.

The other problem is that whilst Eudora is doing a re-index Eudora is
virtually unusable with the mouse pointer turning to the egg timer and
I'm unable to click anything.

I've read that we indexing can take a very long time if you have large
mailboxes that I only have about 20 mailboxes most of which are very
small. There are a couple that about 9 MB but the rest are less than
half a megabyte.

I have turned off fast indexing but searching is slow (especially as I
have all my mailboxes on an external hard drive) although search does
work with fast indexing off I have found that all searches result in
duplicate results. That is, if it finds six e-mails each e-mail will
be listed twice. Any ideas what is going on and how to fix this
please?

--

Free washing machine help and advice.
www.washerhelp.co.uk

John H Meyers

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May 2, 2008, 8:12:07 PM5/2/08
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On Fri, 02 May 2008 13:35:23 -0500,
the British counterpart of USA's "Maytag repairman" wrote:

> with fast indexing off I have found that all searches
> result in duplicate results.
> That is, if it finds six e-mails each e-mail will be listed twice.
> Any ideas what is going on and how to fix this please?

"Double your pleasure, double your fun..."
[another reference to famous old USA adverts :]

It's because your "Recent" mailboxes have been checked off
in the list of all mailboxes to be searched,
and then the identical actual mailboxes again,
within the "normal" part of the entire mailbox list.

Un-check the main "recent folder" to return to normalcy,
or you can turn that whole feature off in the "Mailboxes"
options by setting the "recent" mailbox count to zero.

---

Historical references:
http://en.wikipedia.org/wiki/Doublemint
http://en.wikipedia.org/wiki/Maytag_Repairman#Ol.27_Lonely

Currently, Mars is buying Wrigley
http://www.cnbc.com/id/24352706
http://en.wikipedia.org/wiki/Wrigley_Company

Does this mean that "Wrigley Field" might become "Mars Field"?
(and will aliens begin landing there, during 7th innings?)
http://www.ballparks.com/baseball/national/wrigle.htm

--

XyZed

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May 4, 2008, 7:33:34 AM5/4/08
to
There is circumstantial evidence that on Fri, 02 May 2008 19:12:07
-0500, "John H Meyers" <jhme...@nomail.invalid> wrote
_______________________________________________________

>› On Fri, 02 May 2008 13:35:23 -0500,


>› the British counterpart of USA's "Maytag repairman" wrote:
>›
>› > with fast indexing off I have found that all searches
>› > result in duplicate results.
>› > That is, if it finds six e-mails each e-mail will be listed twice.
>› > Any ideas what is going on and how to fix this please?
>›
>› "Double your pleasure, double your fun..."
>› [another reference to famous old USA adverts :]
>›
>› It's because your "Recent" mailboxes have been checked off
>› in the list of all mailboxes to be searched,
>› and then the identical actual mailboxes again,
>› within the "normal" part of the entire mailbox list.
>›
>› Un-check the main "recent folder" to return to normalcy,
>› or you can turn that whole feature off in the "Mailboxes"
>› options by setting the "recent" mailbox count to zero.

>›


Thanks for that John. I've always hated the recent folders, couldn't
see any use for them at all. I didn't realise you could get rid of
them. However, the main problem I am having is that something seems
to have gone wrong with the fast search facility. Is it normal that
while fast searching you can't use Eudora? The egg timer comes on and
I can't select anything. Either that or Eudora displays the pausing
while you use Eudora message when I am not using Eudora - it is just
open but I have moved over to my browser and am browsing.

How long should it take to re-index using fast search with two mail
boxes at about 9 MB each and about 15 that just are maybe a few
hundred kilobytes large? The fast search seems to make great progress
for the first several minutes and then just appears to hang for hours
not increasing the percentage done bar.

John H Meyers

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May 5, 2008, 1:00:40 PM5/5/08
to
On Sun, 04 May 2008 06:33:34 -0500, Andy wrote:

[how long should "X1" re-indexing take?]

I'm not using X1 (regular search works great for me,
even with tons of saved mail, and is less restrictive
as to types of matching), so I couldn't say.

One could try deleting the entire "Search" subfolder,
and then start indexing again; this would certainly
start from a "clean slate." If you've already done this,
and it didn't help, then neither can I, I'm afraid.

--

XyZed

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May 6, 2008, 9:22:35 AM5/6/08
to
There is circumstantial evidence that on Mon, 05 May 2008 12:00:40

-0500, "John H Meyers" <jhme...@nomail.invalid> wrote
_______________________________________________________

>› One could try deleting the entire "Search" subfolder,

>› and then start indexing again; this would certainly
>› start from a "clean slate." If you've already done this,
>› and it didn't help, then neither can I, I'm afraid.

I deleted the search folder. I reactivated the fast search about 10:30
this morning, it's now 2:20 PM and it's still going. I've tried not to
use Eudora but have occasionally read or deleted an email. The status
bar just seems to keep starting back at the beginning, surely it
doesn't start re indexing again if you delete or move an email whilst
it's indexing?

XyZed

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May 6, 2008, 3:56:26 PM5/6/08
to
There is circumstantial evidence that on Tue, 06 May 2008 14:22:35
+0100, XyZed <an...@washerhelp.co.uk> wrote
_______________________________________________________


>›
>› I deleted the search folder. I reactivated the fast search about 10:30


>› this morning, it's now 2:20 PM and it's still going. I've tried not to
>› use Eudora but have occasionally read or deleted an email. The status
>› bar just seems to keep starting back at the beginning, surely it
>› doesn't start re indexing again if you delete or move an email whilst
>› it's indexing?

After 9 and a half hours I've given up again. The sum total of 9 and a
half hours indexing is 36 Meg of files in the search folder.

John H Meyers

unread,
May 6, 2008, 4:14:44 PM5/6/08
to
On Tue, 06 May 2008 08:22:35 -0500, XyZed wrote:

[what is X1 doing while re-indexing?]

The "Find Messages" options contain a setting
indicating when to show indexing task status.

The "Task Status" window will then report indexing progress;
check-mark all the columns in "Background Tasks" options
for maximum info on all tasks. You could see whether
the number of messages remaining changes or not.

As with any program, computer speed,
memory, disk performance, space and organization,
what else is running (swapping), etc.
may have some bearing on how quickly things proceed.

If you can have it run while you sleep (or are
otherwise not needing to use mail at the same time),
it would seem likely to be less disturbing,
according to the old saying that
"a watched pot never boils" :)

As to whether it's "long time" vs. "never finishes,"
only time will tell.

Come to think of it, when will my five loads of washing
ever get done -- that machine just seems
to keep spinning forever ;-)

--

XyZed

unread,
May 8, 2008, 10:09:22 AM5/8/08
to
There is circumstantial evidence that on Tue, 06 May 2008 15:14:44

-0500, "John H Meyers" <jhme...@nomail.invalid> wrote
_______________________________________________________

>› As to whether it's "long time" vs. "never finishes,"
>› only time will tell.

After another full day of Eudora messing around pretending to index I
finally decided she was lying. It was blindingly obvious it was not
actually achieving anything. I have all my mail stored on an external
hard drive connected by wireless network and I had started to believe
it was connected to this.

This afternoon I moved all the mail folder to my hard drive. After
restarting Eudora the fast search started up again and completed in
several minutes!

I've no idea what the problem was, I've been using Eudora okay through
the wireless hard drive for several weeks as I want to be able to
access e-mail from both my main PC and my laptop downstairs. This did
appear to work okay (if a little slow) but for some reason fast search
could not work properly using the external hard drive. My best guess
is that it was a permissions issue but it is a guess.

XyZed

unread,
May 8, 2008, 10:12:33 AM5/8/08
to
There is circumstantial evidence that on Thu, 08 May 2008 15:09:22

+0100, XyZed <an...@washerhelp.co.uk> wrote
_______________________________________________________


>› I've no idea what the problem was, I've been using Eudora okay through


>› the wireless hard drive for several weeks as I want to be able to
>› access e-mail from both my main PC and my laptop downstairs. This did
>› appear to work okay (if a little slow) but for some reason fast search
>› could not work properly using the external hard drive. My best guess
>› is that it was a permissions issue but it is a guess.

I should add that fast search was able to search this hard drive. The
only problem was that it could not re-index it. However, instead of
producing an error which would have being very helpful it's simply
stuck in a loop pretending to index for ever which is very bad and
very annoying.

John H Meyers

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May 8, 2008, 1:29:00 PM5/8/08
to
On Thu, 08 May 2008 09:09:22 -0500:

> I have all my mail stored on an external hard drive
> connected by wireless network

Which, by the experience of the observed results,
indicates that it is somehow a factor in what happens (or doesn't).

Another thing it illustrates is that there is frequently
"hidden information" about what's occurring at the OP's end,
which no one could ever know except the OP himself,
and which is therefore unlikely to be guessed by others.

> I moved all the mail folder to my hard drive.The fast search started up again and completed in several minutes!

Thank you for leaving this in the archives.

At least, next time someone comes up with a similar problem,
someone will know to ask "you don't happen to keep your mail
on a wireless-networked external hard drive, do you?" -- and that OP
will then think that people here must have psychic powers :)

Best wishes.

--

XyZed

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May 12, 2008, 5:28:46 AM5/12/08
to
There is circumstantial evidence that on Thu, 08 May 2008 12:29:00

-0500, "John H Meyers" <jhme...@nomail.invalid> wrote
_______________________________________________________

>› On Thu, 08 May 2008 09:09:22 -0500:


>›
>› > I have all my mail stored on an external hard drive
>› > connected by wireless network

>› Another thing it illustrates is that there is frequently


>› "hidden information" about what's occurring at the OP's end,
>› which no one could ever know except the OP himself,
>› and which is therefore unlikely to be guessed by others.

I would have mentioned it before had I only just moved mail there but
I had done this several weeks before and everything worked fine so I
had no reason to suspect it was relevant


>› > I moved all the mail folder to my hard drive.The fast search started up again and completed in several minutes!


>›
>› Thank you for leaving this in the archives.

No problem, it's the least I can do. There's nothing worse when
researching a problem and finding someone who had the exact same
problem before and a thread.. only to find the thread is just
abandoned with no conclusion.

Actually there is something worse, and I've come across it several
times. You search Google about a problem you are having and find a
post where someone has asked the same question before - they've
described exactly the problem you are having - but the question never
received a single reply. It just sits there in the archives forever
unanswered.

>› At least, next time someone comes up with a similar problem,


>› someone will know to ask "you don't happen to keep your mail
>› on a wireless-networked external hard drive, do you?" -- and that OP
>› will then think that people here must have psychic powers :)

Eudora is still to blame. Clearly it was stuck in a loop blindly
trying to do something and not having the common sense to time out or
report an error.

John H Meyers

unread,
May 12, 2008, 3:40:18 PM5/12/08
to
On Mon, 12 May 2008 04:28:46 -0500, XyZed wrote:

> Eudora is still to blame. Clearly it was stuck in a loop
> blindly trying to do something and not having the common sense
> to time out or report an error.

It's possible that the independent "X1" library which was made
for use with Eudora is doing exactly what it should,
and that Windows (when using a remote share)
is what's slowing things down.

For example, it takes an incredibly long time for me
to even close the Eudora program when the mail folder
is on a network share, whereas it closes immediately
when the Eudora data folder is on my internal drive,
the only difference between these two situations
being that every single network share operation
goes through many extra levels of authentication
on both my computer and the server hosting the remote share,
as well as passing through many layers of network protocols,
which sometimes add their own bottlenecks if not "tuned" properly.

Unless one does a substantial amount of searching
over a large collection of mailboxes and mail,
the "pay in advance" scheme of "X1" may possibly
not even pay back what it costs up front,
just like certain kinds of "health savings plan."

I keep my own mail on my own internal drive,
and make zip backups to place on an external file server.
For the amount of searching that I do, and the fact
that "standard" search is already quite well done,
and has more logical capabilities than "X1,"
I've judged that I'm better off keeping "X1" turned off,
but all these are individual decisions,
just like whether or not to buy automatic transmission,
when gas mileage and eventual repair cost
is fully factored in.

Wishing you the best mileage you can get :)

--

kimoll...@gmail.com

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Oct 13, 2013, 6:12:01 PM10/13/13
to
I fixed it instantly by deleting all the index files in the Search directory.
Then when I restarted Eudora it rebuilt the default word indexes in less than a minute. I did notice one index that was 65MB so maybe that was a limit.

John H Meyers

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Oct 15, 2013, 6:50:56 AM10/15/13
to
On 10/13/2013 5:12 PM, kimoll...@gmail.com wrote:

> On Saturday, 3 May 2008 06:35:23 UTC+12, XyZed wrote:

Well, that was only a five-year nap --
hardly a blink compared with those "Sleepy Hollow" people :)

>> After experiencing a crash something seems to have gone wrong with
>> fast indexing.

By which you mean the "X1" feature
(which is no longer even downloadable from Eudora.com)

> I fixed it instantly by deleting all the index files in the Search directory.

Have you noticed the "Re-Index Email" button
in the "Find Messages" options category?

--

Frank Lekens

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Nov 10, 2013, 8:16:52 AM11/10/13
to
kimoll...@gmail.com schreef op 14-10-2013 00:12:
> I did notice one index that was 65MB so maybe that was a limit.

Just for the record: it probably wasn't. I have index files that are
slightly bigger even. And have encountered no problems.

--
Frank Lekens

http://fmlekens.home.xs4all.nl/

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