> I am running Eudora in Vista but have done so for a long time
> and have had no problems only that the "Help" doesn't work.
About restoring "Help" under Vista:
Just get WinHlp32.exe for Vista from Microsoft:
http://support.microsoft.com/kb/917607
http://go.microsoft.com/fwlink/?LinkID=82148
http://www.microsoft.com/downloads/details.aspx?FamilyId=6EBCFAD9-D3F5-4365-8070-334CD175D4BB
You may also activate the "macro execution" function of WinHlp32.exe,
to suppress some error messages, per any of these references:
"WinHelp Troubleshooting"
http://www.help-info.de/en/xml/maml_troubleshooting_hw.xml
"Running Help Files on Windows Vista"
http://www.powerbasic.com/support/forums/Forum2/HTML/000063.html
"Procédure pour activer des macros"
http://support.microsoft.com/kb/917607/fr
"Aktivieren von Makros"
http://support.microsoft.com/kb/917607/de
"Attivazione delle macro"
http://support.microsoft.com/kb/917607/it
This is also posted on Qualcomm's Eudora forums:
"Help File and Vista"
http://eudorabb.qualcomm.com/showthread.php?t=12829
The Eudora PDF manual has the same information as "Help,"
and IMO is even better for searching and reading:
Current installers and manuals:
http://www.eudora.com/download
http://www.eudora.com/email/docs/
http://www.eudora.com/techsupport/manuals.html
Older installers and manuals:
http://www.eudora.com/techsupport/kb/2350hq.html
http://www.eudora.com/techsupport/kb/2515hq.html
Release notes:
http://www.google.com/search?q=release+notes+site:eudora.com
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> I thought this bug was fixed in this version,
> so maybe I did something inadvertently.
Which progress bar? (checking mail, sending mail, both?)
What is check-marked under "Background Tasks" options?
Is "Show status bar" check-marked under "Display" options?
> Should I try restarting the computer?
That's always a good idea too, to remedy "mental slips" by Windows :)
--
"Bring task window to front" wasn't checked but I don't think it ever
was. That opens up a full window when you do "check mail" for example
that has to be closed for it to go away.
I am referring to the indicator bar at the bottom of the screen
with the whirling top that spins when you check or send mail. I
presume this is the "status bar" and it is checked.
Guess all that's left is to restart...
Thank you for your help.
> I am referring to the indicator bar at the bottom of the screen
> with the whirling top that spins when you check or send mail.
> I presume this is the "status bar" and it is checked.
Yes, it's on the status bar; it's the first of the five "depressions"
toward the right side of the status bar, the first three of which
can also be pointed to for "tips" or clicked to open more info.
If you don't see those "depressions" (which also include "NUM"
for "num lock" and "OVR" when editing in "overwrite" mode),
then you won't see the "yin/yang" or "progress bar" either.
If the bottom of the application window is "covered"
by a more "on top" window (or Windows Task Bar),
that could also be hiding the status bar.
--
I have Vista Home Premium SP1
I even looked in the registry entry for the Microsoft/winhelp key and
it wasn't there, so I'm pretty sure it's not already installed.
Has anyone tried recently to get the Help function of Eudora to work
with Vista? Any suggestions?
> I've tried downloading the KB917607 file from the Microsoft link
> below, but when I try to install it, I get a message "does not apply
> to this version of Vista."
Did you send feedback about that to Microsoft?
Or call them for support? Or post on their own help forums?
What exact type is your CPU, and what is the name of the file you downloaded?
Opening the Eudora PDF manual is a whole lot better anyway :)
[it's the same material, usually word for word!]
--
>On Fri, 05 Sep 2008 16:09:27 -0500, John wrote:
>
>> I've tried downloading the KB917607 file from the Microsoft link
>> below, but when I try to install it, I get a message "does not apply
>> to this version of Vista."
>
>Did you send feedback about that to Microsoft?
>Or call them for support? Or post on their own help forums?
I tried to open a problem with Microsoft, until I found out it cost
$60.
Where are the free Microsoft help forums?
>
>What exact type is your CPU, and what is the name of the file you downloaded?
Intel Core 2 6600 (Dell XPS 410)
Windows6.0-KB917607-x86.msu
which I got from here:
http://support.microsoft.com/kb/917607
On Sun, 07 Sep 2008 09:22:57 -0500:
> Intel Core 2 6600 (Dell XPS 410)
> Windows6.0-KB917607-x86.msu
> which I got from here:
> http://support.microsoft.com/kb/917607
Have you tried the other "msu" file?
http://reviews.cnet.com/desktops/dell-xps-410-desktop/4507-3118_7-31986893.html?tag=mncol;psum
http://processorfinder.intel.com/details.aspx?sSpec=SL9S8
http://developer.intel.com/products/processor/core2duo/specifications.htm?iid=prod_core2duo+tab_spec
http://207.46.197.98/Windows/en-US/Help/41531554-d5ef-4f2c-8fb9-149bdc5c8a701033.mspx
http://www.microsoft.com/windows/windows-vista/compare-editions/64-bit.aspx
> Where are the free Microsoft help forums?
http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx
Search for "winhlp32" and see what turns up, e.g.:
http://stcforum.org/viewtopic.php?pid=2568
The following link contains answers varying between specific instructions
which solved the problem, to "didn't work here" -- so try your own luck:
TechNet Forums > Windows Vista IT Pro > Windows Vista Applications > WinHlp32.exe
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=752282&SiteID=17
(note that as far as I can see, nothing on this page is dated!)
Success announced here (with "Corel Draw," but it applies to ALL applications):
http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?dg=microsoft.public.windows.vista.general&tid=3758a1c9-90ea-485d-8688-d7aceaedca72
Another easy solution claim:
http://www.downloadsquad.com/2007/09/10/how-to-view-old-help-files-in-windows-vista/
Some of the above links contain "usenet" newsgroup names in their URL,
so perhaps it would be easier to skip Microsoft's clunky system (and huge long URLs)
and simply search the normal usenet newsgroups pertaining to Vista.
Don't forget, if you bought one of the more expensive versions of Vista,
it came with the right to keep on using XP!
Whereas the cheap versions of Vista do not give you that right!
(isn't it just like elsewhere in society, such as poor neighborhoods
where food prices are higher than in affluent neighborhoods?)
"The rich get rich, and the poor get poorer"
--
http://forums.technet.microsoft.com/en-US/winservergen/thread/ec2f409d-72d7-4e0f-a776-0218bc552e99/
(this is a real Microsoft forum)
It does seem to indicate that there's a simple answer,
since the download (offering two "msu" files) says that
it applies to all Vista (and server) versions that I've ever heard of:
http://www.microsoft.com/downloads/details.aspx?FamilyID=6ebcfad9-d3f5-4365-8070-334cd175d4bb
"Supported Operating Systems: Windows Vista; Windows Vista Business;
Windows Vista Business 64-bit edition; Windows Vista Business N;
Windows Vista Enterprise; Windows Vista Enterprise 64-bit edition;
Windows Vista Home Basic; Windows Vista Home Basic 64-bit edition;
Windows Vista Home Basic N; Windows Vista Home Premium;
Windows Vista Home Premium 64-bit edition; Windows Vista Starter;
Windows Vista Starter N; Windows Vista Ultimate;
Windows Vista Ultimate 64-bit edition"
Good luck!
--
I get the same "the update does not apply to your system with either
of the two msu files."
I can live without the fix for Eudora, but was trying to find an
answer. The forums.technet.... describes the same problem but for
Windows 2008 server.
Thanks for your help. I'll try posting on one of the Microsoft
forums.
> The forums.technet.... describes the same problem
> but for Windows 2008 server.
This kind of issue is usually identical
("2008 server" is Vista, much as "2003 server" is XP,
and the forum moderator was still recommending that same fix).
Thank you very much for reporting that neither "msu" file
will install in your OS -- could be some "policy" setting,
or something special about how Vista was generated
for your computer (perhaps by its manufacturer),
but I just don't know. The "server" forum
seemed to have the best-looking clue that I'd yet come across,
as to what "registry" key the downloaded file may be looking for,
as well as where it might be logging every step when it runs,
as many installers do, which may aid in diagnosis,
much as a Eudora log shows just where a connection fails.
By the way, the components mentioned in one of the previously found
postings are all on my XP system (and any XP cd), just as described
(the person posting said that these also work under Vista,
just "expand" and "associate" with files of type "hlp"):
Directory of C:\i386
08/04/2004 12:00 AM 171 WINHLP32.CN_
08/04/2004 12:00 AM 131,329 WINHLP32.EX_
08/04/2004 12:00 AM 5,813 WINHLP32.HL_
The "expanded" files are also in my C:\Windows (exe),
my C:\Windows\Help (cnt,hlp) and another unexplained
small (8k) winhlp32.exe ("stub") in C:\Windows\system32
(the "stub" might just call the full program).
Re-affirmed at (Check this out!):
http://searchenterprisedesktop.techtarget.com/tip/0,289483,sid192_gci1244222,00.html
Experiment shows the above "hlp" and "cnt" files to have no significance;
the "exe" file seems to be the only significant file,
just as the above article indicates,
and when I make a copy of winhlp32.exe in another folder,
I can display any "hlp" file by dragging and dropping
to the copy of winhlp32.exe ("associating" "hlp" files with it
would then also accomplish all future opening with the given program,
just as the above article says).
Apparently winhlp32.exe used to be distributed with third-party software,
but Microsoft's KB917607 now simply forbids it:
http://support.microsoft.com/kb/917607
"More information for Help content providers who are shipping .hlp files
Starting with the release of Windows Vista and Windows Server 2008,
third-party software developers are no longer authorized
to redistribute WinHlp32.exe with their programs."
But YOU can get the file for yourself!
If the "official" Microsoft "msu" installers
give you a hard time about it, then you can go elsewhere!
The winhlp32.exe file on my computer (XP/SP2):
Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
08/04/2004 12:00 AM 283,648 winhlp32.exe
The following link will currently find two locations
for downloading the exact same file:
http://www.filewatcher.com/m/winhlp32.exe.283648.0.0.html
Here are MD5 checksums (and download locations) of these files:
3371d02425bf6d8ca33de9c92f359519 winhlp32.exe [my computer]
3371d02425bf6d8ca33de9c92f359519 ftp://ftp.jetway.com.tw/lhb/0/WinFlash/winhlp32.exe
3371d02425bf6d8ca33de9c92f359519 ftp://ftp.jetway.com.tw/lhb/g02-cd28-a5_sno080618a5/WinFlash/winhlp32.exe
Verifying checksums is a useful precaution against file tampering;
the following useful software displays these checksums for files,
as well as a host of other useful information about files:
http://www.safer-networking.org/en/filealyzer/
The "obstacle course" erected by Microsoft between you and winhlp32.exe
was evidently to try to force third party program creators
to switch to other "help" file formats, which may in fact
be less susceptible to conveying malware into your computer,
but just like throwing everyone into "protective custody"
to keep you safe from any marauder, it also puts you "in jail" yourself,
just as "protected" from contact with your own friends and family
(why couldn't displaying a "hlp" file simply warn you
and let you say "OK for this file from now on"?)
It's a real turn-around for Microsoft to be so suddenly concerned
about "protective detention" for security -- when, by the way,
are they going to stop "autoplay" CDs from just installing
any software they like into your computer, without having to ask?
(legitimate CDs do ask, but nothing compels them to,
just as playing certain Sony music CDs on your computer
once used to silently install a dangerous "rootkit"
to prevent you from copying CDs, and also
usable as a "crowbar" by other malware).
> I'll try posting on one of the Microsoft forums.
There's quite a maze of forums out there, too;
if you get any other good answer (besides just
grabbing a copy of winhlp32.exe from elsewhere,
as suggested above), please do post your news here,
to enlighten all those who follow the same path.
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