Changing Eodora Ports?

[Rog...@wildwest.org]

I got this yesterday from Verizon.

To further improve security and your online experience, Verizon has
modified the way Verizon.net email is handled when sent or received
through an email application (such as Outlook Express®, MS Outlook,
Windows Live Mail or via hand-held devices).
In order to take advantage of these improvements, we are requiring
customers to modify the server settings (also known as “POP” settings)
for their email applications on every device used to access
Verizon.net email. Please update your POP email application’s inbound
and outbound server settings as soon as possible to match the new
settings below:

Server
Current Setting
New Setting
SSL Enabled
Port
POP3 Server
incoming.verizon.net
pop.verizon.net
YES
995
SMTP Server
outgoing.verizon.net
smtp.verizon.net
YES
465

Depending on your email application, you may need to disable/turn off
Secure Password Authentication and, if applicable, make sure your
Authentication method is set to “Password” or “Normal password.” In
addition, you may need to reboot/restart your device for these new
settings to take effect and for your email to continue working
properly.
========================================================
=======================================================
=============================
I can't make my Eudora V7.1 download incoming emails anymore, after I
tried to apply the changes. I am using XP SP3. I searched Google
for help - found:
http://www.eudora.com/techsupport/kb/1501hq.html
and
https://my.bluehost.com/cgi/help/297

the steps they describe do not work for me. Eudora just hangs when I
try to get new mail.

On the other hand, my Outlook Express works fine even after I changed
the settings Verizon wants.

Any ideas anyone?

Thanks

Roy

[Rog...@wildwest.org]

Problem is even worse. I just discovered my Outlook Express only
receives new emails using Verizon's new settings. OE errors off when
I try to send an email. Will not connect and the error is said to be:
The connection to the server has failed. Account: 'VERIZON.NET',
Server: 'SMTP.VERIZON.NET', Protocol: SMTP, Port: 25, Secure(SSL):
Yes, Socket Error: 10060, Error Number: 0x800CCC0E
==========================================================
On Fri, 01 Mar 2013 07:57:00 -0500, Rog...@wildwest.org wrote:
Now I really need help.
Roy

[John H Meyers]

On 3/1/2013 6:57 AM, Roy [Rogers? I wondered where he was :] wrote:

> I got this yesterday from Verizon.

Is it basically the same as this web page:
<https://my.verizon.com/central/vzc.portal?_nfpb=true&_pageLabel=vzc_help_announcement&id=email_13_01_24>

> I searched Google for help - found:
> http://www.eudora.com/techsupport/kb/1501hq.html
> and
> https://my.bluehost.com/cgi/help/297

Ignore, and undo anything you did there.

Instead, simply choose "Required, Alternate Port"
for both "SSL when Receiving" and "SSL when Sending"
(in "Checking/Sending Mail" options, respectively).

Explanation:

Eudora got the fate of one of those class geniuses
who knows more than even the teacher -- it knows that
those port numbers are the _standard_ special ports used for SSL,
so all you have to do is make the choices above,
and Eudora already knows the port numbers,
but it failed to "show its work" to the teacher (or to you),
so it was given an "F" and kicked out of school anyway :)

To reveal what Eudora already knows:

The "Alternate" SSL port numbers are always:
995 (POP), 993 (IMAP), 465 (SMTP)

The normal non-alternate port numbers are always:
110 (POP), 143 (IMAP), 25 or 587 (SMTP)

Wait -- what decides between 25 vs 587 in that last case?
Right, you've spotted a separate check box for
"Use submission port (587)" -- there ya go,
thus ends the entire lesson
about the port numbers which Eudora already knows :)

By the way, when using non-"alternate" ports,
"If Available, [Start]TLS" is usually
the best other choice for "Secure Sockets,"
because it automatically adapts to the capability
claimed by the server, as to whether it supports TLS
(another SSL-like server identification and encryption protocol),
hence always does the best for you unless the server is misconfigured.

An ancient temporary "patch" to some original lack in the
settings interface is why the "Esoteric" plugin created
a "Ports" category, but this was not only before any SSL
was ever implemented (which can't be set anyway using that plugin),
it was also when most people also had only one email account
(no additional "personalities"), yet any override in the
"Esoteric" ports category changes ALL personalities at once,
whereas only in the normal settings interface is every setting
specific to only the personality where you choose it,
and basically only an SMTP non-standard port such as
26 or 2525 was even ever used, before almost all server operators
adopted the modern standard shift to 587 instead of 25
(port 25 is often blocked to slow down spammers).

Thus my advice to undo anything entered in "Esoteric" Ports,
and shield your eyes from ever looking at it again,
ignoring any equally archaic and obsolete postings --
other aspects of the "Esoteric" settings remain useful,
such as under "Logging," but not under "Ports."

> I just discovered my Outlook Express only
> receives new emails using Verizon's new settings. OE errors off when
> I try to send an email. Will not connect and the error is said to be:
> The connection to the server has failed. Account: 'VERIZON.NET',
> Server: 'SMTP.VERIZON.NET', Protocol: SMTP, Port: 25, Secure(SSL):

When you read that again, slowly, what port number is in that last line?
You neglected to change 25 to 465 in the "Advanced" tab of your OE,
that's all (OE also knows half of what Eudora knows -- that is,
merely putting a check mark in the incoming SSL box changes
the incoming POP port number from 110 to 995,
but on the output side, 25 does not change by itself to 465 for SMTP).

You also need "Allow authentication" for SMTP to accept your password,
and "use SMTP relay personality, if any" should normally NOT be set
(despite being the default if you don't un-check it whenever you see it).

Well, that explanation was long-winded, but we stated the "action item"
even before that, which was, once again, to use ports 995 & 465 with SSL:

simply choose "Required, Alternate Port"
for both "SSL when Receiving" and "SSL when Sending"
(in "Checking/Sending Mail" options, respectively)"
[or in the "Properties" of any "Personality" in Tools > Personalities]

--

[Rog...@wildwest.org]

Thanks

All is fine now - both Eudora and OE

Roy

[marioha...@gmail.com]

Absolutely correct and thanks. Sometimes the simplest answer is the
correct answer as you point out. Thanks for the "doh!" moment.

Mario