prints only one page

[miguel]

4.0
HP Deskjet 855C.
**SOME** messages (random occurrence).
In those cases, all of message is in READ window,
but only one page of long message prints.
Print preview shows what will/does print.

Eudora tech said that it is a printer driver problem,
said to download driver from HP. Driver made no difference.

Does the driver have anything to do with Eudora's print PREVIEW?
That is, does the printer driver come into play prior to the
item's being sent to the printer?
(If so, then at least the tech's logic is not faulty.)

Anyway, I need a fix for this problem.
--
***** ---------------------------- *********
Note: If dispatching private reply to miguel,

check address; remove anti-spam phrase, if any.
-------------- ^^^^^^ ^^^^^^^^^ ^^^^^^

[John Tubbs]

miguel wrote:
>
> 4.0
> HP Deskjet 855C.
> **SOME** messages (random occurrence).
> In those cases, all of message is in READ window,
> but only one page of long message prints.
> Print preview shows what will/does print.
>
> Eudora tech said that it is a printer driver problem,
> said to download driver from HP. Driver made no difference.
>
> Does the driver have anything to do with Eudora's print PREVIEW?
> That is, does the printer driver come into play prior to the
> item's being sent to the printer?
> (If so, then at least the tech's logic is not faulty.)

I'm sure you're going to File|Print Setup first to make sure you're using
the correct printer and then checking the "All" radio button under Print
range, instead of just selecting pages to print, right? If you are, and if
you've already updated your printer drivers, then probably your best bet is
to get the free updater to Eudora Pro 4.1, available at
<http://eudora.qualcomm.com/pro_email/updaters.html> or
<ftp://ftp.qualcomm.com/eudora/eudorapro/windows/english/updater41/>.

John