Eudora 6.2.4 lost hyperlinks and attachments for receiver of emails
C
Two problems (long standing, unsolved).
1. When sending an email with an active link in the text to a website,
the active link is lost at the other end.
(Reciever clicks on link and it is not active. They have to cut and
paste the link into the address bar of their browser.)
How can I send emails so that hypertext links in an email remain
active at the other end.
2. Sending email with attachments, some people receiving the email
with Microsoft Outlook or Outlook Express, report the attachment was
not attached.
One receiver reports that if they forward the email, the attachment
appears in the (yet to be sent) forward email, and they can get the
attachments this way.
A search on the internet found this:
"A common problem when using Microsoft Outlook is to send an email
with an attachment to someone using Microsoft Outlook Express and find
that they claim there is no attachment. If you look at the size of the
received email you will usually see it is rather large for just a text
email, the attachment is actually there, you just can't see it!
This is caused by the WINMAIL.DAT file format it uses.
If you have Outlook set to send messages using RTF format, then any
attachments you send will be combined into a file called WINMAIL.DAT
which is attached to the email. RTF is, in theory, a "standard"
format, but each application which uses it seems to use a different
version of this standard. In fact, the only software which understands
these WINMAIL.DAT files is Microsoft Outlook.
Attachments sent in WINMAIL.DAT format will be unusable to those who
do not use Outlook - even Outlook Express (as supplied free with
Internet Explorer) does not understand these files. Even worse, the
way that the attachment is added to the email means that many email
packages will not even show that there is an attachment present. If
you have ever been told by someone that an attachment was missing from
an email you sent, then this may be why!
It is our strong recommendation that you disable the use of RTF within
Outlook. To do this, in Outlook select Tools -> Options -> Mail
Format. If the current selection under Message Format is "Microsoft
Outlook Rich Text" then change it; we would suggest either "Plain
Text" or "HTML". Different versions of Outlook (and different
configurations) have different options and in different places - if
you are stuck let us know."
How can I get around this problem with Outlook users?
My searches seem to find no answers, so thougth I would post here to
see if I am one of few meeting these problems, or just missing the
right answer on the net.
Cameron Downunder.
Peter Ceresole
> Two problems (long standing, unsolved).
Both are problems with the receiving end, and I don't see any way to
resolve them from your end.
For instance, a url is just text; what makes it a url is the format of
the text, the http bit, and if the receiving mail program can't
interpret it as such then for that purpose, it's broken. Cut and paste
to browser is the only thing your recipient can do.
You might try the format <URL:http ,etc> Their mail client may require
that, but it shouldn't be necessary.
As for the attachments, you've found the answer yourself. Outlook and
Outlook Express are both, in their own sweet Micro$oft way, abortions.
Again, I don't think that there's anything that you, as opposed to your
recipients, can do.
--
Peter
John H Meyers
> Sending email with attachments, some people receiving the email
> with Microsoft Outlook or Outlook Express,
> report the attachment was not attached.
> A search on the internet found this:
>
> A common problem when using Microsoft Outlook is to send an email
> with an attachment to someone using Microsoft Outlook Express and find
> that they claim there is no attachment.
> This is caused by the WINMAIL.DAT file format it uses.
THAT problem is when sending mail FROM Outlook
TO any other client, not from other clients to Outlook,
and is caused by Outlook _sending_ a different kind of attachment
to you (or to anyone not using Outlook).
When you send a copy of mail to yourself,
do receive the attachment which you sent?
If you want to know exactly what you sent,
send it to a Gmail account and "Show original" (source)
in that account, or use other systems or mail clients
which have a function to display the true original "source"
of a sent message, which Eudora itself can not.
We thus remain "blind" to understanding these issues
if we do not have access to that true and complete
outgoing message in original "source" form.
If the sent message is correct but Outlook is the only client
which fails to recognize the attachment,
then they need help from somewhere else.
--
John H Meyers
> When sending an email with an active link in the text to a website,
> the active link is lost at the other end.
> (Reciever clicks on link and it is not active. They have to cut and
> paste the link into the address bar of their browser.)
> How can I send emails so that hypertext links in an email remain
> active at the other end.
Messages sent in plain text (no HTML) leave the matter in the hands
of recipient clients to decide for themselves whether to
recognize explicit URLs and make links of them on their side.
Messages sent in HTML ("Styled text"),
using the "Link to URL" tool to create hyperlinks ("anchor" tags)
will produce proper interpretation in all clients which handle basic HTML.
Since the entire world contains some clients which don't do
just one or the other of the above, sending "both plain and styled"
(in "Styled Text" settings) covers the widest possible audience,
at the (unseen) expense of bulkier messages.
--
C
> C <contactcameron...@gmail.com> wrote:
> > Two problems (long standing, unsolved).
>
> Both are problems with the receiving end, and I don't see any way to
> resolve them from your end.
>
> For instance, a url is just text; what makes it a url is the format of
> the text, the http bit, and if the receiving mail program can't
> interpret it as such then for that purpose, it's broken. Cut and paste
> to browser is the only thing your recipient can do.
Thanks. First for confirming that it is the format of the text
(Eudora recognises and highlights a webaddress automatically as an
active link in sent and received email). It just puzzles me that
others send same, and it remains an active link. Once again this could
be a MS interaction selective effect.
>
> You might try the format <URL:http ,etc> Their mail client may require
> that, but it shouldn't be necessary.
>
Thanks, tried this. No change.
> As for the attachments, you've found the answer yourself. Outlook and
> Outlook Express are both, in their own sweet Micro$oft way, abortions.
> Again, I don't think that there's anything that you, as opposed to your
> recipients, can do.
So I wondered also, however, I note that with one person, the loss of
attachments is only from me, no others. He gets lots of emails. This
leads me to suspect there is some specific interaction problem between
Eudora (and possibly OS X platform) and MS Outlook that a tweak may
fix. Subtle perhaps.
I wondered if a solution may lie with altering the "Encoding method
with attachments." (in the Eudora Special - equivalent of preferences
set up - user adjustable list). The options are:
AppleDouble ("MIME")
AppleSingle
BinHex
Uuencode data fork
and a tick box for "Always include Macintosh information."
I do not fully understand the differences and implications, but I
wonder if choosing one of these in the right combination with the tick
box could be a way around an interaction problem. I have been using
BinHex to date. But then there is the risk of casuing different
interaction problems. I figure the tick box is on by default for a
reason.
May be just 8 emails covering all the possible combinations is the
trick to try.
> Peter
Thanks Peter.
C
> On Sat, 19 Dec 2009 06:45:10 -0600, Cameron wrote:
> > Sending email with attachments, some people receiving the email
> > with Microsoft Outlook or Outlook Express,
> > report the attachment was not attached.
> > A search on the internet found this:
>
> > A common problem when using Microsoft Outlook is to send an email
> > with an attachment to someone using Microsoft Outlook Express and find
> > that they claim there is no attachment.
> > This is caused by the WINMAIL.DAT file format it uses.
>
> THAT problem is when sending mail FROM Outlook
> TO any other client, not from other clients to Outlook,
> and is caused by Outlook _sending_ a different kind of attachment
> to you (or to anyone not using Outlook).
Yes, I see, this refers to Outlook to Outlook Express. Here it is
Eudora (on OS X) to Outlook or Outlook Express. Perhaps not
applicable. On the other hand the interaction described here
reproduces the problem I experience, so I am wondering if there is a
clue her to a solution - my end.
> When you send a copy of mail to yourself,
> do receive the attachment which you sent?
Yes, it comes back with attachment.
> If you want to know exactly what you sent,
> send it to a Gmail account and "Show original" (source)
> in that account, or use other systems or mail clients
> which have a function to display the true original "source"
> of a sent message, which Eudora itself can not.
>
> We thus remain "blind" to understanding these issues
> if we do not have access to that true and complete
> outgoing message in original "source" form.
OK. Thanks for this.
> If the sent message is correct but Outlook is the only client
> which fails to recognize the attachment,
> then they need help from somewhere else.
Yes, I think the problem is there end. At one time they used a
different email program and all problems ceased. On the other hand,
he tells me this problem of disappearing attachments only occurs with
me and he gets many emails from many people. Hence, I am inclined to
still think there is an interaction problem that perhaps I can correct
from my end using Eudora, but I am not technical enough to fathom the
subtlies and intricacies.
Am I the only person using Eudora that has met this problem?
I am wondering if altering Encoding method with attachments (in the
Eudora Special - equivalent of preferences set up - user adjustable
list). The options are:
AppleDouble ("MIME")
AppleSingle
BinHex
Uuencode data fork
... and a tick box for "Always include Macintosh information."
I do not fully understand the differences and implications, but I
wonder if choosing one of these could be leading to an interaction
problem. I have been using BinHex to date.
I notice that your email comes out as @nomail ... may I ask how you do
this. I see its value with spam. Is it just a click and manual change
of your email address when posting?
Thanks for your reponse.
Cameron Downunder
Peter Ceresole
> I wondered if a solution may lie with altering the "Encoding method
> with attachments." (in the Eudora Special - equivalent of preferences
> set up - user adjustable list). The options are:
>
> AppleDouble ("MIME")
> AppleSingle
> BinHex
> Uuencode data fork
>
> and a tick box for "Always include Macintosh information."
Appledouble and uncheck "Always include Macintosh information." work
with every person I have sent mail to.
As for the other question about urls, John Meyer's post probably holds
the proper answer.
--
Peter
C
Thanks. I have it on both, which while inefficient, seems the only way
to go.
Cameron.
C
Wow that was qucik. OK will try that. Thanks
Cameron.
John H Meyers
> AppleDouble ("MIME")
That's the one to use,
and uncheck "Always include Macintosh information,"
as Peter Ceresole has just noted.
> I have been using BinHex to date.
Change to MIME, which is the predominant current system --
does that make Outlook happy?
OT:
> Your "From:" says ...@nomail.invalid
I use a "news" client in my computer, you use web-based Google Groups;
the latter gives you no choice, although you are free
to log into a "throwaway" Gmail ID to use Google Groups.
Gmail is very good at filtering spam anyway,
so it isn't quite as bad that your address is published
with every posting (despite the half-hearted and ineffective
change of three characters when viewed on Google Groups itself).
There are many free (and commercial) direct "news" clients
(e.g. it's built into OE, Thunderbird, Opera, etc.)
There are also free news servers, e.g.
http://www.eternal-september.org/ (formerly "motzarella")
Good news servers are also more free of spam postings
than Google Groups, which is notoriously spammy,
even though Gmail has far superior discrimination.
--
C
> On Sat, 19 Dec 2009 17:28:19 -0600, Cameron wrote:
> > AppleDouble ("MIME")
>
> That's the one to use,
> and uncheck "Always include Macintosh information,"
> as Peter Ceresole has just noted.
>
> > I have been using BinHex to date.
>
> Change to MIME, which is the predominant current system --
> does that make Outlook happy?
>
> OT:
>
>
> I use a "news" client in my computer, you use web-based Google Groups;
> the latter gives you no choice, although you are free
> to log into a "throwaway" Gmail ID to use Google Groups.
>
> Gmail is very good at filtering spam anyway,
> so it isn't quite as bad that your address is published
> with every posting (despite the half-hearted and ineffective
> change of three characters when viewed on Google Groups itself).
>
> There are many free (and commercial) direct "news" clients
> (e.g. it's built into OE, Thunderbird, Opera, etc.)
>
>
> Good news servers are also more free of spam postings
> than Google Groups, which is notoriously spammy,
> even though Gmail has far superior discrimination.
>
> --
Thanks John, Most useful and helpful information to me.
Cameron.
C
> C <contactcameron...@gmail.com> wrote:
> > I wondered if a solution may lie with altering the "Encoding method
> > with attachments." (in the Eudora Special - equivalent of preferences
> > set up - user adjustable list). The options are:
>
> > AppleDouble ("MIME")
> > AppleSingle
> > BinHex
> > Uuencode data fork
>
> > and a tick box for "Always include Macintosh information."
>
> Appledouble and uncheck "Always include Macintosh information." work
> with every person I have sent mail to.
Peter, meeting a new problem. Have changed the settings to AppleDouble
(MIME), however the changed settings are not happening with new
emails. They stil indicate they are in BinHex in terms of the icon in
the top left corner of an email. If I again select AppleDouble (MIME),
that icon shows.
Have reset to AppleDouble (MIME), and quite and restarted Eudora and
eventually done that and a full restart of the laptop. Still shows
AppleDouble (MIME) as selected in the "Specials" menu, attachments
section, but once again any new email, including a new email with no
stationary, always default BinHex unless I change it. This does not
seem normal.
Value any comment on this.
Thanks
Cameron.
Julian Y. Koh
Hash: SHA1
In article
<42f3ec8a-ba13-4d4b...@2g2000prl.googlegroups.com>,
C <contactc...@gmail.com> wrote:
> Have changed the settings to AppleDouble
> (MIME), however the changed settings are not happening with new
> emails. They stil indicate they are in BinHex in terms of the icon in
> the top left corner of an email. If I again select AppleDouble (MIME),
> that icon shows.
This probably indicates that you're using Stationery where the option is
set there that overrides the default settings.
-----BEGIN PGP SIGNATURE-----
Version: 9.9.1.287
wj8DBQFLLadWDlQHnMkeAWMRAp5LAKCJL+ikF5QMoopV3LHRngJgK1coOwCeJx9J
BoTUZD0/ii1teZaOguXwArU=
=ycfn
-----END PGP SIGNATURE-----
--
Julian Y. Koh
koh...@gmail.com
PGP Public Key: <http://bt.ittns.northwestern.edu/julian/pgppubkey.html>
C
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> In article
>
> C <contactcameron...@gmail.com> wrote:
> > Have changed the settings to AppleDouble
> > (MIME), however the changed settings are not happening with new
> > emails. They stil indicate they are in BinHex in terms of the icon in
> > the top left corner of an email. If I again select AppleDouble (MIME),
> > that icon shows.
>
> This probably indicates that you're using Stationery where the option is
> set there that overrides the default settings.
Thanks for suggestion will check, and I hope when solved getback with
the outcomes to every one.
Cameron Downunder.
C
> On Dec 20, 3:26 pm, "Julian Y. Koh" <kohs...@gmail.com> wrote:
> > This probably indicates that you're using Stationery where the option is
> > set there that overrides the default settings.
Julian, Spot on on this issue. Thanks. Did not realise the Stationary
saves all the settings. Should have realised. Making "some" progress
on the attachments issue, and hyperlink issue.
Cameron.