On 11/26/2012 5:20 PM, Peter Ceresole wrote:
> I recently had to change my email setup; I was using Eudora 6.2.4 in OS
> 10.6.8, with POP3. It worked just fine but then my ISP switched to an
> Exchange mail system, and I couldn't connect Eudora to their server.
The Exchange administrator can enable any combination of
POP, IMAP, or proprietary Microsoft communication with the server.
If they have enabled POP then you can use POP with Eudora,
but if they have not enabled POP then of course you can not.
Lack of specific details, both about their server
and what "couldn't connect" means,
limits offering connection help from this end.
It would be a bit strange for a normal ISP to stop allowing POP,
but stranger things have happened (e.g. iCloud now allows only IMAP,
but doesn't offer enough storage to hold many users'
complete mail archive?)
> I've tried everything, with a very helpful helpline, but nothing doing.
> It simply won't connect- while Apple's Mail connects first pop with
> never a problem.
Can readers translate "Tried everything"
into any idea of what specific settings were really tried,
and spot what omission might then be what's needed?
Did Apple Mail set itself up as a POP account,
as an IMAP account, or what?
For each account type, with normal ISPs,
a systemic "trial" of only two settings would be needed
to succeed in connecting to incoming mail if possible,
and only three combinations of settings
for outgoing mail, but if "trying everything"
becomes less than systematic, one might instead
run in unproductive circles and fail.
The systematic "trials" that I would use for incoming mail are
to set SSL for the given account once to "Required (Alternate Port)"
and if server isn't contacted at all, then "If Available, [Start]TLS"
For the outgoing side, the "If Available, [Start]TLS" try
might need to be done once with "Use...587" set
and once without, and always with "authorize/authenticate"
set and "use relay" disabled.
Those two or three trials per server cover all
"standard ports" used by all ISPs that serve the public,
but behind closed corporate doors lurk many a "BOFH" ;-)
Saying that Eudora has a problem while Apple Mail doesn't
is like saying that you plugged in two similar-looking appliances,
and Brand X worked while Brand Y didn't -- but have you measured
the voltage at the wall outlet, and examined more closely
the legend on each appliance, saying what voltage etc.
each appliance was constructed for?
It could be a matter of your ISP enabling only IMAP and not POP,
while you left Eudora set on POP and Apple Mail set on IMAP.
It could also be a matter of just selecting the correct
SSL setting for each server (and/or "use 587" for SMTP).
If you name the actual new servers, it would take us
only a moment to find out what's enabled, on what ports,
and then to identify what Eudora settings go with that,
but thus far the information offered is not sufficient
for us to diagnose, test, or tell you what settings might work,
or whether the ISP has simply not enabled what you want to use.
> so I tried Eudora with IMAP to that same Exchange
> server, and it works absolutely fine.
Did your helpful ISP ever disclose whether they even
support POP at all? If not, then you'd better
either settle for using IMAP or not using that ISP ;-)
> Except that in Mail I have a
> mailbox called 'Inbox' into which messages arrive, and are part
> automatically sent to other specified mailboxes, and partly kept in
> 'Inbox'. But although all the other mailboxes are displayed under
> 'Dominant' in Eudora, 'Inbox' doesn't appear, and nor do its contents.
The fundamental meaning of an IMAP account is that all mailboxes
reside on the remote server, and you are as if looking through
a telescope at that remote server's content, not at the local
mailboxes which you defined on your own computer when using POP.
Therefore, not one single IMAP mailbox corresponds to
any POP mailbox, because they reside at opposite ends of a network.
"East is East, and West is West, and never the twain shall meet"
said Kipling, and when it comes to IMAP vs. POP,
"IMAP mailboxes live at the ISP, and POP mailboxes live on
your computer, and never those twain shall meet, either."
Every IMAP account has, in fact, its own completely separate
set of mailboxes, because each one lives in a different place,
in absolute segregation from any other account's storage,
as well as absolutely separate from your own computer's file storage.
Unfiltered incoming mail is normally labeled "Inbox" in every IMAP account,
and any other mailboxes are as you (or the ISP) may have created
in the totally independent remote file storage area for that sole account.
You can usually arrange to copy messages between remote (IMAP)
and local (POP) storage, or between the mailboxes of one IMAP account
and another, just as you can ship your belongings
between different homes, but the "homes" themselves
will always remain distinctly apart.
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