Problem after Snow Leopard
Bob Ball
one message at a time. It seems to correspond to updating to Snow
Leopard.
When I attempt to delete or transfer more than one message, I get this
response:
"Copy failed.
Trash (-36); An I/O error has occurred. (25:1150)"
I press OK and get:
"There was an error saving the mail.
-36; (25:1431)"
I press OK again, and find that one message has been deleted, i.e., sent
to Trash.
Is anyone else having this problem?
--
Bob Ball
If you want to think positive thoughts, surround yourself with positive people.
If you want to email me, eliminate the negative.
David Empson
> In Eudora 6.2.4b6, I can no longer delete or transfer to trash more than
> one message at a time. It seems to correspond to updating to Snow Leopard.
Works for me, so it isn't a universal Snow Leopard vs Eudora 6.2.4
problem.
(Is there a good reason you are still using a beta release of Eudora
6.2.4, when the final version has been available for more than two
years?)
> When I attempt to delete or transfer more than one message, I get this
> response:
>
> "Copy failed.
> Trash (-36); An I/O error has occurred. (25:1150)"
That isn't anything to do with Snow Leopard.
Error -36 usually indicates that the operating system encountered a part
of your hard drive which it is unable to read or write, due to a
physical defect on the drive.
It can have some other causes, such as some types of directory
corruption, or communication errors if accessing files via a network or
on an external drive.
> I press OK and get:
>
> "There was an error saving the mail.
> -36; (25:1431)"
>
> I press OK again, and find that one message has been deleted, i.e., sent
> to Trash.
The symptoms sound like Eudora is getting an error writing to the Trash
rather than reading your Inbox. That is most likely to mean Eudora's
Trash mailbox happens to be located in a damaged and unrecoverable part
of your hard drive.
I hope you have good backups, and preferably not only a single very
recent one, because this is likely to mean you need to replace your hard
drive promptly, and some of your files may already be damaged beyond
recovery.
In your position, I would use a tool like TechTool Pro to do a surface
scan of the drive to locate what might be damaged. If it says the drive
is OK, I would then check the directory structures using Verify Disk in
Disk Utility.
Assuming the surface scan reports a fault, and depending on the backup
situation, I would either immediately replace the hard drive, or try
doing an "erase with zero all sectors", to see if the drive can "fix
itself" (unlikely in this case, as that would only help if it was
getting unrecoverable errors on read, not write). It that failed I would
definitely replace the drive, and restore backups.
--
David Empson
dem...@actrix.gen.nz
Kevin
> In Eudora 6.2.4b6, I can no longer delete or transfer to trash more than
> one message at a time. It seems to correspond to updating to Snow
> Leopard.
>
>
> Is anyone else having this problem?
Yes; it's sporadic, and happens with transfers other than to the Trash
as well, and yes, it began after upgrading to Snow Leopard.
Bob Ball
<5245f569-9b6b-46a6...@d4g2000vbm.googlegroups.com>,
Kevin <kpsch...@gmail.com> wrote:
I worried after the first poster's comments.
But then I trashed the plist and haven't had the problem since. I'd been
wondering when I'd have to desert Eudora for Eudora 8 or Mail. But in
transferring years of mail from Eudora to Mail and finding that much of
it didn't transfer, I'm OK staying with what I'm used to for a while yet.