Unable to run pip in Windows 10

Michael Cuddehe

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Oct 10, 2017, 6:03:26 PM10/10/17

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I have tried multiple versions, 32 & 64 bit. Same problem.

"This app can't run on your PC. To find a version for your PC, check with
the software publisher."

Paul Moore

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Oct 11, 2017, 4:17:54 AM10/11/17

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It's difficult to know what to say - it runs fine for me (Windows 10,
Python 3.6, 64-bit, downloaded from python.org).

Maybe check that the file you downloaded is complete, by confirming
the size/checksum matches? Do you have any antivirus software that
could be interfering?

Paul

Thomas Jollans

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Oct 11, 2017, 4:30:26 AM10/11/17

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On 2017-10-10 22:37, Michael Cuddehe wrote:
> I have tried multiple versions, 32 & 64 bit. Same problem.
>
> "This app can't run on your PC. To find a version for your PC, check with
> the software publisher."
>

You're going to have to give us some more information for anybody to be
able to really help you here. We just don't know what's going on.

- What exactly did you install?
- Can you start the Python interpreter?
* How exactly did you go about this
- How exactly do you try to run pip?
- What exactly happens when you try?

You quoted an error message, and that's great. What's missing is really
any information on how you GOT this error message.

--
Thomas Jollans

Michael Cuddehe

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Oct 11, 2017, 10:49:36 AM10/11/17

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- What exactly did you install?

>> Latest install: Python 3.5.4 (v3.5.4:3f56838, Aug 8 2017, 02:17:05) [MSC
v.1900 64 bit (AMD64)] on win32
>> Downloaded from python.org.

- Can you start the Python interpreter?

>> Yes...works fine.

* How exactly did you go about this

>> ??

- How exactly do you try to run pip?

>> Command prompt: c:\Users\FFC>pip import (module)

>>
- What exactly happens when you try?

>> Windows error message: "This app can't run on your PC...."

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Paul Moore

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Oct 11, 2017, 11:10:58 AM10/11/17

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On 11 October 2017 at 15:46, Michael Cuddehe <mcud...@strategicga.com> wrote:
> - What exactly did you install?
>>> Latest install: Python 3.5.4 (v3.5.4:3f56838, Aug 8 2017, 02:17:05) [MSC
> v.1900 64 bit (AMD64)] on win32
>>> Downloaded from python.org.
> - Can you start the Python interpreter?
>>> Yes...works fine.
> * How exactly did you go about this
>>> ??
> - How exactly do you try to run pip?
>>> Command prompt: c:\Users\FFC>pip import (module)
>>>
> - What exactly happens when you try?
>>> Windows error message: "This app can't run on your PC...."

There's no "pip import" command - I guess you meant "pip install"?

Rather than transcribing what you did, can you include a copy and
paste of the actual text in your command window?

I also googled for the message you quoted, and I see that it's a
Windows message (not one from pip or Python). The most obvious
suggestion from that was "you're running a 64-bit application on a
32-bit Windows". I note from the above:

> Latest install: Python 3.5.4 (v3.5.4:3f56838, Aug 8 2017, 02:17:05) [MSC
> v.1900 64 bit (AMD64)]

Are you running 32-bit Windows? If so, you got the wrong version of
Python (you need the 32-bit version).
Paul

Paul Moore

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Oct 11, 2017, 11:50:30 AM10/11/17

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"Access is denied" sounds like you've installed Python for all users
(i.e. in C:\Program Files) and you're not using an elevated prompt to
run pip. If you have Python in C:\Program Files, you either need to
install modules in your user environment (via pip install --user)
which means they'll only be visible to you, or you need to be running
as a system administrator to install them for anyone (which means
running pip from a command prompt that was opened via "run as
administrator")

Paul

On 11 October 2017 at 16:43, Michael Cuddehe <mcud...@strategicga.com> wrote:
> Running 64 bit Windows 10.
> Re-installed Python 3.6.3 - Download Windows x86-64 web-based installer. Same problem.
> Screen capture attached.

>
>
> -----Original Message-----
> From: Paul Moore [mailto:p.f....@gmail.com]
> Sent: Wednesday, October 11, 2017 10:10 AM
> To: Michael Cuddehe
> Cc: Thomas Jollans; pytho...@python.org
> Subject: Re: Unable to run pip in Windows 10
>

Michael Torrie

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Oct 11, 2017, 11:55:05 AM10/11/17

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On 10/11/2017 08:46 AM, Michael Cuddehe wrote:
> - What exactly did you install?
>>> Latest install: Python 3.5.4 (v3.5.4:3f56838, Aug 8 2017, 02:17:05) [MSC
> v.1900 64 bit (AMD64)] on win32

^^^^^^^^^^^^^^^^^^^^^^^^^^^
So your OS is 32 bit? If so, you can't run 64-bit software on it.

This v.1900 was downloaded from python.org? Or is it from a different
web site?

Terry Reedy

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Oct 11, 2017, 1:57:30 PM10/11/17

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On 10/11/2017 11:54 AM, Michael Torrie wrote:
> On 10/11/2017 08:46 AM, Michael Cuddehe wrote:
>> - What exactly did you install?
>>>> Latest install: Python 3.5.4 (v3.5.4:3f56838, Aug 8 2017, 02:17:05) [MSC
>> v.1900 64 bit (AMD64)] on win32
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^

This is exactly what I see from 64 bit python installed on 64 bit
Windows. 'win32' refers to the Windows platform, versus linux, unix,
darwin, etc. Yes, it is confusing.

> So your OS is 32 bit?

The next line says that this binary runs fine. So 'No'. The problem is
specific to trying to run pip.

> This v.1900 was downloaded from python.org?

MSC v.1900 is the latest Microsoft C compiler, which was used to compile
the binary. It is not downloaded.

--
Terry Jan Reedy

Terry Reedy

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Oct 11, 2017, 2:05:52 PM10/11/17

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On 10/11/2017 10:46 AM, Michael Cuddehe wrote:
> - What exactly did you install?
>>> Latest install: Python 3.5.4 (v3.5.4:3f56838, Aug 8 2017, 02:17:05) [MSC
> v.1900 64 bit (AMD64)] on win32

>>> Downloaded from python.org.
> - Can you start the Python interpreter?
>>> Yes...works fine.
> * How exactly did you go about this
>>> ??
> - How exactly do you try to run pip?
>>> Command prompt: c:\Users\FFC>pip import (module)

Try running instead

...> python -m pip install <package name>

or to specifically ensure that you run 3.5,

...> py -3.5 -m pip install <package name>

and if that fails, copy the entire response.

> - What exactly happens when you try?
>>> Windows error message: "This app can't run on your PC...."

--
Terry Jan Reedy

Michael Cuddehe

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Oct 13, 2017, 11:52:18 AM10/13/17

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Thank you!!!
What finally worked.....> py -m pip install pyperclip

-----Original Message-----
From: Terry Reedy [mailto:tjr...@udel.edu]
Sent: Wednesday, October 11, 2017 1:00 PM
To: pytho...@python.org
Subject: Re: Unable to run pip in Windows 10