Anaconda navigator not working

[Liya Ann Sunny]

After installing Anaconda, I tried to open the anaconda navigator but it did not work.
When i check in anaconda prompt by running code
>>>anaconda
it got error like this
(base) C:\Users\Acer>anaconda
Traceback (most recent call last):
File "C:\Users\Acer\anaconda3\Scripts\anaconda-script.py", line 6, in <module>
from binstar_client.scripts.cli import main
File "C:\Users\Acer\anaconda3\lib\site-packages\binstar_client\__init__.py", line 17, in <module>
from .utils import compute_hash, jencode, pv
File "C:\Users\Acer\anaconda3\lib\site-packages\binstar_client\utils\__init__.py", line 17, in <module>
from .config import (get_server_api, dirs, load_token, store_token,
File "C:\Users\Acer\anaconda3\lib\site-packages\binstar_client\utils\config.py", line 54, in <module>
USER_LOGDIR = dirs.user_log_dir
File "C:\Users\Acer\anaconda3\lib\site-packages\binstar_client\utils\appdirs.py", line 257, in user_log_dir
return user_log_dir(self.appname, self.appauthor,
File "C:\Users\Acer\anaconda3\lib\site-packages\binstar_client\utils\appdirs.py", line 205, in user_log_dir
path = user_data_dir(appname, appauthor, version); version = False
File "C:\Users\Acer\anaconda3\lib\site-packages\binstar_client\utils\appdirs.py", line 67, in user_data_dir
path = os.path.join(_get_win_folder(const), appauthor, appname)
File "C:\Users\Acer\anaconda3\lib\site-packages\binstar_client\utils\appdirs.py", line 284, in _get_win_folder_with_pywin32
from win32com.shell import shellcon, shell
ImportError: DLL load failed while importing shell: %1 is not a valid Win32 application.

what is its solution?

[Rob Cliffe]

I'm afraid I can't help at all, but I have many times (well, it feels
like many) encountered the

    "%1 is not a valid Win32 application"

error message.  It looks like a format string that has not been given an
argument to format.
I would guess it's a bug either in Windows or somewhere in Python.
Can anybody shed light on this?
Best wishes
Rob Cliffe
PS I have a very vague idea it's to do with mixing 32-bit and 64-bit
software.