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Agilent GPIB/USB Interface: National Software doesn't recognize it! What can I do?

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PMOD/WRC

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Mar 12, 2003, 9:34:31 AM3/12/03
to
We got the Agilen GPIB/USB Interface 82357A. So I tried to install it!
Everthing worked good. I can talk to my Intruments. But the NI
Software doesn't recognize this GPIB Device!!!! I called Agilent, them
NI, then Agilen again.... nobody can tell me something new. I also
tested all tips in the forums and so on!
The latest info was by Agilent they told me, there could be a problem
with the "Local Unit" or that another IO driver is active!? But now
I'm tring for a week and we have to make this Interface working!!
Could you help me?
Greetings and Best Regards

Gustavo Raush

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Mar 12, 2003, 10:33:38 AM3/12/03
to
I was in the same trouble. My solution was already overcame with a new
PCI-GPIB from NI. For that reason, nowadays we use to buy only NI GPIB
hardware controllers. It's a pity but it's the most straightforward
solution.

That's all.

Bye

Les Hammer

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Mar 12, 2003, 12:27:41 PM3/12/03
to
It should work if you use the Agilent VISA and VISA functions in
LabVIEW. The LabVIEW GPIB functions only work with NI GPIB cards,
IIRC.

What is your configuration - how are you trying to use this?

Les.H...@CompleteTest.com

John Lum

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Mar 12, 2003, 1:50:31 PM3/12/03
to
Les is on the money. For more information, refer to KB #20KCIS7Z and
related links on the NI Web site (search for words like hpib and
agilent and gpib).

Regards,
John Lum
National Instruments

PMOD/WRC

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Mar 17, 2003, 2:37:40 AM3/17/03
to
Just like I thought! :)

thank you & greetings

PMOD/WRC

unread,
Mar 17, 2003, 3:09:51 AM3/17/03
to
Yea! It SHOULD. :)
I tried almost everything...
We have already an other GPIB card
that doesnt work with the LabView
GPIB. But this card responses on
VISA. The USB/GPIB Interface responeses
on nothing, except the own (Agilent)
Software!!

Philip Frampton

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Mar 17, 2003, 3:55:03 AM3/17/03
to

Have you tried configuring it with the National Instruments Drivers for
an identical GPIB device. Can you see it in the MAX explorer?

Philip


--
Philip Frampton
Inorganic Chemistry Laboratory, Oxford University, Oxford.
e-mail:philip....@chem.ox.ac.uk

PMOD/WRC

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Mar 17, 2003, 5:22:23 AM3/17/03
to
-Which is an "identical GPIB" device for this Agilent thing?
-No I cannot see it in the MAX, but I experienced that
we have another (much older) device that is not visible
too, but works fine!

Les Hammer

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Mar 17, 2003, 11:16:33 AM3/17/03
to
> The USB/GPIB Interface responeses
> on nothing, except the own (Agilent)
> Software!!

I assume you are using the Agilent 82357. What information is
displayed in the Agilent I/O Config for this device? Can you
attach a screen shot?

Thanks,

Les.H...@CompleteTest.com

Les Hammer

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Mar 17, 2003, 3:58:44 PM3/17/03
to
From your screenshot, the USB/GPIB converter has the VISA name of
GPIB0.
In the "Show Devices" panel, click on the "Auto Add" instruments
button
and see what happens. If your instrument address does not show up,
use
the manual "Add" button, or check the connection, etc.
Once it shows up in this form, see if that helps the VISA in LabVIEW
to find it.

Hope this helps.

Les.H...@CompleteTest.com

PMOD/WRC

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Mar 18, 2003, 2:16:04 AM3/18/03
to
I tried this long time ago... ;)
But with your hint I tried it
once again. But it doesn't helped!
Do you have any other good idea??

thank you

Les Hammer

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Mar 18, 2003, 8:40:55 PM3/18/03
to
One more question:

Is Agilent VISA the only VISA installed or is it installed as a
"side-by-side"
VISA? Sometimes in the side-by-side mode it fails to get switched in.

If you do not have any non-Agilent GPIB devices, uninstall Agilent
VISA and
the other (probably NI) VISA. Then reinstall Agilent VISA as the main
VISA.

Other than that, I'm running out of ideas. But I do know the guy at
Agilent who designed
this USB/GPIB converter (I was on the LAN/GPIB project at the time)
and I know the Agilent
guy who maintains VISA. If running Agilent VISA as the main VISA does
not work,
please let me know and I'll pass this on to them.

The response may be a few days slow. We are currently experiencing a
good blizzard.

SNOW DAY!!!!!!

Les.H...@CompleteTest.com

PMOD/WRC

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Mar 19, 2003, 3:42:41 AM3/19/03
to
Blizzard?
Our snow covered whit areas are getting smaller and smaller.... :(

Yes it was installed "side-by-side" I did what you told, means
deinstall, install as primary (without any NI VISA) but nothing... I
have abolute NO IDEA?!

have a nice day

Les Hammer

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Mar 20, 2003, 4:33:52 PM3/20/03
to
I've sent this to my friends at Agilent. I'll post a response when I
get it.

Les.H...@CompleteTest.com

Les Hammer

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Mar 21, 2003, 4:19:14 PM3/21/03
to
I had lunch today with the marketing engineer for the 82357. She said
that there
is a readme file that describes using the USB/GPIB converter with
LabVIEW.
Have you found that file?
If I understood her correctly, she recommends using NI VISA as the
primary,
with Agilent VISA as the side-by-side (sorry for the mis-step), but
there are
other steps to be taken to activate the device in this side-by-side
mode.

If you can't find the readme, please let me know and I'll get a copy.

Les.H...@CompleteTest.com

PMOD/WRC

unread,
Mar 24, 2003, 5:06:54 AM3/24/03
to
Yea! :)) I found it!
And - I couldn't beleave but it worked!!!
It workes now! Thank you very much for your
mails and your help! Now the problem i had
doesn't exist any more!!!

Thank you very much!!!

Greetings, nice day, a good meal ;)

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