Dear Martin
On Monday, May 28, 2012 3:51:58 AM UTC-7, Martin wrote:
> > Can your describe the update process? This
> > computer does this, the network architecture
> > is this, these files are used...
...
> > Is either computer on a wireless network
> > connection?
...
> > The network drive, it is mapped how? How does
> > the workstation connect to the drive? How
> > does the workstation connect to the network (is
> > it domain / user name / password)?
...
> The update went wrong because the control file
> was corrupted on the way up.
>
> Connections up there - windows networking.
Thank you, but this does not answer any of the questions asked.
> We use net support manager, but are at a loss
> as to where the data went
I find almost no discussion of NetSupport on Micro$haft's websites. So if it (NetSupport) is a recent purchase, I suggest you use its error logs to identify the source of corruption, and/or contact the supplier directly.
If you are uploading a file that is in use on either end, then you might get this behavior. Recommend you look at another method of creating this update / transaction file, such as described by Mr. van Kooten.