Error code 50

[mjohn]

Greetings,

A client is receiving the following message:

Error Code: 50[ ]
Subsystem: VO-CODE
Error Subcode:5333
Argument Number: 2
CallStack:
_STRETCHDIBA (Line:13)
APP:START (Line: 39)
START (Line: 8)

I do not have access to the actual code, but can anyone suggest what this may mean?

Thanks and Stay Well.

Mjohn

[Wolfgang Riedmann]

Hello Mjohn,

5333 is a GPF, and most likely caused by a function call that writes
out of his memory range.

The function name lets understand that somewhere a DIB (device
independent bitmap) is stretched.
Since you don't have access to the source code, nobody can explain you
what is going on: I would suspect that there is somewhere either an
invalid or too large bitmap.

Wolfgang

--

[mjohn]

[mjohn]

Wolfgang,

Thanks for replying. I believe you are correct. The software being used prints prayer cards for memorial services and sometimes the funeral director receives large multi mb size images from the decedent's family.

mjohn