SAP PS Help Desk Agent (Job 263) - Contract - Enhanced Clearance

[Brad Lake Consulting]

BLC Inc. has an immediate requirement for SAP PS Help Desk Agent for
one of our Federal Government clients.

Summary of mandatory requirements:

- Mandatory Security clearance: Enhanced Reliability

- Fluently bilingual (Oral, Reading, Writing, French & English)

- Demonstrated experience in delivery of SAP PS Help Desk
(call centre) support in a Federal Government department

- Demonstrated experience coaching and training users in SAP PS

- Demonstrated experience in the use of remote
"Take Over" tools such as NETOP

- Experience in use of call tracking tools such as HEAT or REMEDY

- Professional communication skills and presentation

There are several other MANDATORY requirements for this position -
Please visit the BLC Jobs web page before submitting your resume at

http://www.blc.on.ca/jobs/index.asp

Security Requirement:

Must hold a valid security clearance at the Enhanced Reliability level
issued by the Canadian and International Industrial Security
Directorate (CIISD) of the Department of Public Works and Government
Services Canada (PWGSC).

If your skill set fits this profile, check
http://www.blc.on.ca/jobs/index.asp for up-to-date information and
send your resume with the job number and title to br...@blc.on.ca,
or call Brian at 837-1615.

Only qualified candidates will be contacted and no resume will be
submitted without your full consent.

Corporate Profile:

BLC is a Canadian owned and operated computer systems consulting firm
which provides Informatics Professional Services to the Public and
Private Sectors.

For more details on how to submit your resume and other opportunities,
visit our web site at http://www.blc.on.ca