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Clipsal C-Bus problem

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Chong

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Mar 18, 2004, 1:35:16 AM3/18/04
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My C-Bus lighting system just went berserk. Lights are turning on and off
quickly and randomly. Does anyone know what might possibly be causing this?

Any recommendation of a c-bus installer who can help is appreciated. I'm in
Sydney Australia.

I am beginning to regret my decision to go with C-Bus. Should have stuck
with good old hard wired switches/lights. Would have saved me money and
grief.

Thanks,
Chong


AJL

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Mar 18, 2004, 5:50:52 AM3/18/04
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sounds like a switch pad that has gone strange -you could disconnect one
after another to see which one is the offending unit - the separate
architecture of each dimmer/relay module would suggest that it is not a
probelm with them if all lights are effected. Re: an installer, just give
Clipsal themselves a call.


Chong <cho...@altium.com.au> wrote in message
news:4059...@dnews.tpgi.com.au...

Mick

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Mar 18, 2004, 5:45:14 PM3/18/04
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I'll second the motion to give clipsal a call, they are great to deal with.

If you have the software and the PC interface, check that network buren
is enabled. If it isn't you can re-enable it or just add the hardware
burden. i have seen reports that they can turn themselves off and it
has happened to me, although I didn't get the results you have
mentioned, mine more just failed to work.

I don't think you can be serious about the regrets as there are so many
advantages to the system and while it appears to be a problem at the
moment, remember that it can happen to anything and anyone.

Let us know how you end up fixing it

MIck

Chong

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Mar 18, 2004, 10:26:17 PM3/18/04
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It's hard not to have your confidence in the system shaken after two switch
pads and a power supply failure. And now, another possible switch pad
failure and who knows what else is broken. These are not cheap to replace!

The disco light effect is just too much to handle. Sure, the kids loved it.
But I and my mrs weren't impressed. Worst of all, it happened at night. I
had to shut the whole lighting system down. Might have a few fluoros fried
already. I would have thought that the C-Bus is designed robust enough to
prevent this type of 'outburst'. Could not find a better word to describe
it.

I will check the network burden and switch pads as suggested by AJL. I will
have to give Clipsal a call as a last resort. Thanks!


"Mick" <st...@work.com> wrote in message news:405A267A...@work.com...

Chong

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Mar 21, 2004, 9:58:01 AM3/21/04
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I measured the unloaded voltage of my two C-Bus power supplies. One
measured 41.6v and the other 3.5v. It is quite obvious that the latter is a
goner. What about the first? Spec states that the maximum voltage is 36v.
Does this mean that the first is gone too?

Would appreciate if anyone could tell me where I can purchase a couple of
C-Bus power supplies and possibly some switch pads (spares) at below RRP. I
think the RRP offered by retailers are exorbitant.

Many thanks,
Chong

Robert

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Mar 21, 2004, 7:15:54 PM3/21/04
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"Chong" <cho...@altium.com.au> wrote in message news:<405d...@dnews.tpgi.com.au>...

Chong I think you should have chosen the new lighting control
interface DALI (Digitally Addressable Lighting Interface). It is now
supported in full by Thorn Lighting and Tridonic.Atco. I feel it is
much more reliable than C-Bus and is moving quicker technologically
than C-bus is to. But good luck with your problem hope Clipsal don't
rip you off too much.

Peter Minella

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Mar 22, 2004, 2:39:07 AM3/22/04
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Hi Chong,
Let me know what you need (Model/cat #s please)and I'll let you know
what price I can do. I am in Sydney, too.

Peter


"Chong" <cho...@altium.com.au> wrote in message
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AJL

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Mar 22, 2004, 4:17:38 AM3/22/04
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Hi Chong,
Well I have found c-bus very reliable and I have it fully integrated
into a home automation system.. You should be able to get trade prices at a
wholesaler if you explain the problem, but first ring tech support at
Clipsal - you will find them very helpful and more than prepared to replace
gear if they feel you have been having a hard time of it.

AJL


"Chong" <cho...@altium.com.au> wrote in message
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Mick

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Mar 28, 2004, 5:45:38 PM3/28/04
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There is a two year warranty on these items, so you sould have no
problem with getting replacements. I have just been through the
excercise of changing a dimmer that was close to its two years and I had
a rep actually drop the replacement dimmer off to me at work.

THe voltages reported are c0mpletely wrong. Who did the installation
and were they competant.

I have been running C-bus for three years now with only one failure (due
to mice pissing on it) and one software issue that was very minor

Mick

Chong

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Mar 30, 2004, 12:48:52 AM3/30/04
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The same electricians who did the 240v house wiring when I built my house
about 6 years ago. The C-Bus was installed at the same time. I believe
they know what they were doing. They did it in consultation with Clipsal.
The one thing that I wasn't happy about is that they picked the wir in my
bedroom to house all c-bus output units. I could hear the relays clicking
while trying to sleep. At one stage I could even hear the humming from the
transformer in the PS.

The PS output voltage used to be at the correct level. One or both PS might
have failed causing that spectacular light show. Clipsal tech support said
it would. I have my doubt. I would think the system would not work at all
if there was a power supply problem. Anyway I hope that replacing the PS
will fit it. I have 2 ordered.

No luck with the 2 year warranty I'm afraid.

Chong

"Mick" <st...@work.com> wrote in message news:40675592...@work.com...

Mick

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Mar 30, 2004, 8:43:10 PM3/30/04
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The humming you heard could have been the dimmers.

If it is 6 years old you probably have the first series installed that
required external power supplies. They are now intergrated into the din
rail series.

I understand what you mean about the clicking of the relays as mine are
isntalled near our living area and you can hear them open and close.
Lets you know when some one is comming into the yard as the mition
sensors turns on the spot and we hear the click.

Mick

Chong

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Apr 7, 2004, 12:42:39 AM4/7/04
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It turned out that one of the output unit is the culprit. As soon as I
disconnect this unit from C-Bus the problem went away. When connected, the
voltage across the C-Bus fell to just a few volt. I guess if left in this
state long enough, the PS would not have survived. Mine did not. The scary
thing is there was this burning plastic smell when the faulty unit was
connected. Fire hazard?

"Mick" <st...@work.com> wrote in message news:405A267A...@work.com...

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